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Rated 5 out of 5 stars

Thier USP is that they are customer focused and it works. They make great games but unlike almost every other game company out there, they are fair with thier customers. The likes of EA and Bethesda w... See more

Rated 5 out of 5 stars

Amazing gaming company that puts all of their heart into the games they produce and ensure only the best quality merch. Bought a couple of items from them, the delivery from Poland was in 2 days and r... See more

Rated 2 out of 5 stars

Cyberpunk still unplayable on Xbox One Still buggy as hell, frame rate drops constantly, rendering is still an issue after 2 months, such a shame to release a game with so much potential unfinished... See more

Rated 5 out of 5 stars

Cyberpunk was initially a disappointment to old gen console owners like myself. At first I found the game literally unplayable, everything was so dark and out of focus. However the updates from a co... See more

Company details

  1. Gaming service Provider
  2. Game Store
  3. Video Game Store

Information provided by various external sources

The industry leader in creating role-playing games.


Contact info

3.7

Average

TrustScore 3.5 out of 5

64 reviews

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Rated 4 out of 5 stars

I'm really grateful for the wonderful games

I'm really grateful to you for the wonderful games I've had the chance to play; The Witcher trilogy will probably always hold a special place in my heart. The only thing that slightly dampened my experience is that the new game +, The Witcher 3: Wild Hunt, is only available in the Complete Edition.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Warning to the UK customers!

Warning to the UK customers!
Their shop is not UK friendly and still includes VAT in final price, even though you will have to pay VAT at the customs when items arrive in UK. So basically you arr being charged you twice for VAT. I'm avid sim racer and since brexit i have bought many items from online outlets from the Netherlands, Germany and France and all of them removed tax when shipping to the UK, so then I'll pay uk VAT myself through UPS. But CD Projekt Gear Store refuses to do that. I have contacted them and after a lengthy email back and forth they said that they are not changing anything and basically told me to bugger off...scammers and robbers.

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

All preorders i bought were delayed

All preorders i bought were delayed. Drop of limited items in EU store were shown as out of stock so i decided to bought from US and then after few hours items were available again in EU but with higher price.. This store is a joke

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

CD Projekt Red's BIGGEST mistake

CD Projekt Red's cyberpunk 2077 CUSA is a serious problem for those that have digital copies of the game as if you don't have the correct CUSA for where you live the game won't update to 2.0 nor allow you to download the phantom liberty DLC which is a massive error on there part as they are the only game developers to have this issue so if you are buying a copy of the game make sure that the CUSA is matching where you live or you will not be able to upgrade the game nor download the DLC correctly.
So overall CD Projekt Red just needs to fix there development of games so that they don't cause undo suffering of those that purchase the game

Edit:
Thanks to CD Projekt Red's disastrous design for cyberpunk 2.0 I have lost 81 hours of game play thanks to there absolutely incompetent designing of cyberpunk and the CUSA regional restrictions and while trying to transfer the data from the American version to the Australian all my data was not able to transfer causing the permanent loss of all of my game data from the American version.
Overall CD Projekt Red is an incompetent game designer that needs to fix there absolutely dreadful mistakes that they have made with cyberpunk 2077 2.0 as they are the only game company that has this problem with area locking games

December 24, 2023
Unprompted review
Rated 1 out of 5 stars

Lack of quality simply unfathomable…

Games crash on an unfathomable consistency. Constantly having to reinstall or restart games. Spend lots of money on games that never play. Absolutely garbage. Won’t allow dlc that was already downloaded to download again apparently, successfully. Everything about this company is trash. Can’t do anything and it’s beyond infuriating

October 27, 2023
Unprompted review
Rated 3 out of 5 stars

Want more hook up options

I am not a big gamer by most standards, I do enjoy this game for play, however I have issues with the fact you can't customize your vehicles at all, you can't wear any jewelry, by biggest complaint is that the options to hook up is more in favor if you play a female character. If your a female you have 2 girls and one guy, as if you play male you only have one and one, I feel there should be more options.

October 27, 2023
Unprompted review
Rated 1 out of 5 stars

When I heard about the cyberpunk 2077…

When I heard about the cyberpunk 2077 limited edition Xbox one x with the game and the first set of dlc I knew I had to have it I managed to find one and I bought it turns out I made a huge mistake they announced that the dlc will not be coming to Xbox one I was very disappointed but they announced that people will be compensated so I still had hope now it's been over a year and still no news about the amount of when we will be getting it I have asked multiple times on twitter and feel they are ignoring people who rightfully want to find out when they will be compensated and apart from an address and a phone number that will cost me a bomb to call there is no other way to contact them this is poor for a company that has released many top games getting to a point where I think they should fully refund me for the console as they have been so terribly poor I was a big fan of the game and was championing them when they had the poor release and through all the issues the game was having when others were calling for a full refund of the game I feel let down

September 20, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely ridiculous company

Absolutely ridiculous company. I finally come back to Gwent after 2 years of not playing. I spend some money to get up to speed with the cards and everything. I come to find out that they are removing support from Gwent in a year and their hard legal states "every gwent purchase in game is non refundable". Considering cyberpunk, this company is reddit loved and world hated. I will never buy another game or product from CDPR. God awful company, bad direction and goals, and they're obviously losing money. I hope this company goes under.

December 16, 2022
Unprompted review
Rated 1 out of 5 stars

They sent me an invoice for £0.14

I bought something from their online store last night. It cost £213 inc shipping. This morning I get an email from an employee called "Stan" demanding an extra £0.14 because I paid too little. Now obviously their website was a little slow at updating the currency conversion but that should never be the customers fault. This Stan fella doubled down and refused to process the order until I paid an extra £0.14. Needless to say I cancelled the order. Worst customer service I have ever received.

October 10, 2022
Unprompted review
Rated 2 out of 5 stars

Currently playing witcher 3 on ps5

Currently playing witcher 3 on ps5. This game looks amazing without a doubt minus pop ins, texture issues, floating trees, rocks, and other various objects along with people emerging from the ground like from a ghost busters movie. Movement and dodging was easier on ps2 games. Getting stuck on the graphics is more annoying than trying to navigate in metal gear solid on ps1. Like cmon, if bethesda can pump out games with less glitches than you should know your game isnt finished. Get your $h!+ together. Your games show promise, they have engaging stories. If youd focus more time and quality control on the simples of things, like how not to get stuck on a branch your head doesnt clear, or not having to jump over stuff thats slightly taller than your foot and make dodge not want to lunge towards whats killing you, even though your walking backwards before you dodge. Also i might add, rats arent stronger than dogs or wolves so why do they larger health bar? Just doesnt make any damn sense

February 21, 2022
Unprompted review
Rated 1 out of 5 stars

This company is the laughing stock of game development.

Two major title games I’ve played from them have been fraught with bugs and bad game mechanics from movement to looting. How they haven’t gone bankrupt yet it far beyond me. Do NOT even buy their games to see for yourself. You will be disappointed, there’s many other games that are cheaper and much more smooth and bug free.

(Even Witcher 3 that’s supposed to be their best game is abhorrent)

November 8, 2021
Unprompted review
Rated 1 out of 5 stars

Rubbish company doing rubbish things.

Rubbish company doing rubbish things.

Stuck in the butcher shop (with many others). New patch did come out, however, no fix! 2 months and counting till they actually start caring about their customers...

October 12, 2021
Unprompted review
Rated 2 out of 5 stars

Regarding the gear website

Regarding the gear website. The email notification said the product is back in stock. I was excited and click the link at the first instance. However, when I open the link, it is still out of stock. Is it some sort of 'who click the link first' competition? Disappointing.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

i dont gv a damn to cyberpunk

i dont gv a damn to cyberpunk! i just need to give a thx to the cd project red to make the saga the witcher, im in love with it!
ps: i dont think that cyberpunk is a bad game it was just to hyped up by the fan base.

Thx Cd Project Red

September 2, 2021
Unprompted review
Rated 1 out of 5 stars

Still unplayable

Straight up lied to consumers and forced them to pay for their trash, half-ass garbage. Downloaded it on release, and the only things the devs have done is steal code from modders and claim it as their own work. What a scumbag group. Never trusting this worthless studio again.

They didn’t refund s*** for 99% of us.

August 21, 2021
Unprompted review

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