Amazing service from order to delivery, plus the actual little wooden whales i ordered for my autistic grandson are incredibly strong and durable. They were also a lot bigger than I expected. Would de... See more
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So easy to order,fast delivery and I loved the Penguin bag I received,I think you have a very interesting company the prices are very reasonable for the quality of the product.Thank you,I will certain... See more
A wonderful, independent shop. You can buy eco items in many places online, but I choose this one because they have a huge range, great prices and above all, fantastic customer service. Items come car... See more
Very efficient service from Enchanted Planet. Items arrived just three days later, extremley well wrapped with a lovely personal note from Amanda apologising for the extensive use of packing. As if s... See more
Company replied
Company details
Written by the company
Eco, ethical, sustainable, Fair Trade & organic gifts and goods for the eco minded and those wanting to start their plastic free journey
Contact info
SP7 9LB, Shaftesbury, United Kingdom
- 01747 455097
- contact@enchantedplanet.co.uk
- enchantedplanet.co.uk
4.8
Excellent
227 reviews
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Great products and super fast delivery
Great products and super fast delivery. The incense sticks have been great for keeping the wasps away!
July 28, 2025
Unprompted review
Reply from Enchanted Planet
Thank you
very out of date stock
I bought two deodorants from them. Sadly they were both over 3 years out of date, which was obvious both from the date and the state of the items. Although when queried I got a full apology and quick refund, I would be wary of purchasing anything from them online.
Whilst the apology I received initially was prompt and heartfelt, the feedback below to a fair and honest review (not "Slatting" them) would suggest they are not primarily focused on customer's genuine experiences.
July 2, 2025
Unprompted review
Reply from Enchanted Planet
Again we are sorry for a genuine mistake which we immediately rectified and sincerely apologised for. Lets hope you never make a mistake in your life and if you do that your apology is accepted and you are not slatted for it!
Great company to do business with
Great company to do business with. Prompt service with great products.
June 26, 2025
Reply from Enchanted Planet
Thank you
My order arrived quickly and was…
My order arrived quickly and was packaged securely.
The items were as described and as delightful as I had hoped.
May 20, 2025
Happy customer
My order came promptly and as they were short of stock refunded me immediately for the item missing. A personal note was included to explain. Would definitely order from them again.
April 21, 2025
The cards were really nice
The cards were really nice, good quality and we'll priced.
January 23, 2025
Enchanted Planet are cool
I have used Enchanted Planet a couple of times now, top service and lots of lovely things.
January 21, 2025
Quick and efficient service
Quick and efficient service, plus I appreciated the partial refund after it was deemed that an item was not of sufficient quality to be sent out - other places may have sent it out regardless, so many thanks for the honesty.
January 21, 2025
Unprompted review
Fantastic quick service and sending…
Fantastic quick service and sending with a free treat inside which was a lovely surprise thank you x will definately buy from here again.
January 12, 2025
Unfortunately I received damaged goods…
Unfortunately I received damaged goods but was sent a replacement straight away.
January 10, 2025
Great product
Great product. Really well made with lovely bright colours. My 19 month old son loves it! So easy to push around and the little balls on the reindeers wheels make a great noise.
December 14, 2024
OK in part
Two of the three baby toys were fine, but one felt too rough and spiky (stuffed dinosaur). All of them had a strong unpleasant smell of possibly incense.
December 12, 2024
No discount for 1st order
Product arrived safely. However, disappointingly no 10% discount applied at the till when purchasing for the first time .
December 6, 2024
Reply from Enchanted Planet
Hi, We are sorry you did not receive the email with the discount code. It was sent at 19.35 on 05/12/24, as were all the abandoned cart emails. Sometimes spam/firewalls block these initial sign up emails. However, had you of contacted us, we would happily of helped by either giving you the code or refunding the 10% upon your order before leaving this review!
Great Compan
The items I ordered were delivered as stated. Great company to do business with. They have a super range of gifts.
November 21, 2024
Trustful and caring service as always
Trustful and caring service as always, thank you!
November 15, 2024
What a wonderful site for…
What a wonderful site for environmentally friendly gifts. The books and matching toys help me tell the children enchanting stories whilst they learn.
November 12, 2024
Reply from Enchanted Planet
Thank you so much. The books you bought are beautiful and the toys are 100% recycled bottles. I hope the children enjoy them all.
Thank you so much for my lovely order
Thank you so much for my lovely order. Beautifully packaged and delivered safely. I loved the added extra in there too! 😉
October 9, 2024
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