END. Reviews 

133,036
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 13,570 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the fast and efficient delivery, often noting items arrived sooner than expected and were well-packaged. Many people appreciate the excellent product selection and high quality, consistently meeting expectations. Reviewers also highlight competitive pricing and great value, finding desirable items at significant discounts, alongside an overall spot-on service with smooth transactions. However, some customers noted issues with delayed deliveries or unreliable tracking. A few also experienced inconsistent sizing and were dissatisfied with customer support response times or the handling of returns.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Users describe positive interactions with product, often highlighting great value, good quality, and a wide... See more

Order

Customers had ambiguous experiences with order, with many reporting easy ordering processes and quick... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be a great value and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Since the item was being shipped from overseas, I expected it to take longer, but it arrived very quickly. Having tracking information available throughout the process gave me peace of mind. The sho... See more

Company replied

Rated 4 out of 5 stars

Purchase easy, delivery timely and well packaged. Unfortunately had to return (too small). Next size out of stock. Return process was very fiddly. Returned same day arrived, at post office. Today is... See more

Company replied

Rated 4 out of 5 stars

Price was the best I could find online and the shipping was super quick! The hat that I bought was from Stone Island, that's why I assumed it would come in a nicer packaging. But it was not damage or... See more

Company replied

Rated 4 out of 5 stars

I was exchanging a pair of trainers I bought online for a different size. As I hadn't heard anything regarding the replacement pair being shipped I contacted End Customer Services and between Thobile... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store
  5. Streetwear Store

About END.

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

  • 133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom

  • endclothing.com

4.3

Excellent

TrustScore 4.5 out of 5

133K reviews

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4.3

All reviews

(133,036)

13,471 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

July 31, 2026
END. logo

Reply from END.

Hey!

Thank you for the five stars!

We're thrilled everything met your expectations and really appreciate you taking the time to leave a review.

END.

Rated 4 out of 5 stars

Shopping program

Hi, I've been buying sneakers from your store for about eight years now, all New Balance. I bought at least 20 pairs. Then I stopped shopping there because I ran out of money. This time I bought a pair of sneakers and I'm very happy with them. However, I used express shipping to get them faster, but they arrived a day late, which makes me a little unhappy. It's okay, shopping is a happy experience. I hope you can charge a little more for shipping. Thank you.

August 3, 2026
END. logo

Reply from END.

Hello Tsang,

Thank you for being such a loyal customer over the years.

It’s wonderful to hear that your latest pair of New Balance trainers lived up to expectations and brought you back to shopping with us.

We're sorry that the express delivery arrived a day later than expected.

While delays can occasionally occur in transit, we completely understand the disappointment when you've chosen a faster shipping option.

We really appreciate your understanding and positive attitude, and we're delighted that you were happy with the trainers themselves.

Thanks again for your continued support, it means a lot to us.

END.

Rated 5 out of 5 stars

Adidas OG trainers at a good…

Adidas OG trainers at a good price.Quick delivery all good.

July 31, 2026
END. logo

Reply from END.

Hey!

Thank you for the great review!

We're glad you managed to pick up your adidas Originals at a great price and that everything arrived quickly.

Enjoy your new trainers, and we appreciate you taking the time to share your experience with us.

END.

Rated 5 out of 5 stars

Great product and service

Great product and service

July 31, 2026
END. logo

Reply from END.

Hey!

Thanks so much for your kind words!

We're really happy to hear you loved both the product and the service.

We truly appreciate you taking the time to leave a review and hope to see you again soon!

END.

Rated 3 out of 5 stars

Security Tag Still Attached

Security tag was still attached to the hat when I got it out of it’s packaging. Had to remove with hammer.

July 31, 2026
END. logo

Reply from END.

Hey Blair,

Thanks for bringing this to our attention.

We're sorry the security tag was missed before dispatch, as that's certainly not the experience we aim to provide.

We appreciate you taking the time to leave feedback and hope you're now able to enjoy your new hat despite the inconvenience.

END.

Rated 3 out of 5 stars

I was told the package will reach me…

I was told the package will reach me last week on Friday, i still haven't heard from it.

August 3, 2026
END. logo

Reply from END.

Hey Cheki,

Thanks for sharing your feedback.

While delivery estimates are usually accurate, occasional delays can happen once a parcel is with the courier.

Having checked, I can see your order has now been delivered.

We appreciate your patience and hope you're pleased with your purchase.

END.

Rated 5 out of 5 stars

great service

great service, fast shipment!

July 31, 2026
END. logo

Reply from END.

Hi Bárbara,

Thank you for taking the time to share this!

We're glad to hear it got to you quick! enjoy your new purchase.

END.

Rated 5 out of 5 stars

Great item… brilliant price… well…

Great item… brilliant price… well packaged… super fast delivery 👍🏿

July 31, 2026
END. logo

Reply from END.

Hey Philip,

What a brilliant review to read!

We're so pleased you were happy with the product, value, and service.

Thanks for taking the time to share your experience.

END.

Rated 1 out of 5 stars

I wish to report a delivery fault

I wish to report a delivery fault, but no one has been following up.

July 31, 2026
END. logo

Reply from END.

Hi,

Thank you for your feedback.

We're sorry to hear you felt there hadn't been any follow-up.

Please be assured that reports of delivery issues are not ignored, but during particularly busy periods response times can be a little longer than usual while our team works through enquiries in the order they're received.

We appreciate your patience and understanding while investigations are carried out, as these processes can sometimes take time to resolve.

END.

Rated 2 out of 5 stars

One of the product I ordered was…

One of the product I ordered was canceled only after I had completed the checkout, with the reason being that the inventory information was incorrect. This has caused me quite a bit of inconvenience, as in a way, the entire order was placed mainly because of this particular item.

If I were to cancel the entire order, I would also have to bear the loss of the shipping costs and import duties, so I am not going to do that. However, I do have to say that the overall shopping experience this time has been quite disappointing.

I understand that inventory errors can happen, but being notified only after completing the purchase has made the situation quite frustrating from a customer's perspective.

August 3, 2026
END. logo

Reply from END.

Hello Vince,

Thank you for taking the time to share your feedback.

We appreciate that it was disappointing to learn an item was unavailable after you'd completed your order.

While we work hard to maintain accurate stock levels, occasional inventory discrepancies can occur, particularly with limited or high-demand products. In these instances, we reserve the right to cancel affected items, as outlined in our terms and conditions, and issue a full refund for any unavailable product.

We're sorry this particular item was the main reason for your purchase, but we're pleased the refund was processed promptly. We appreciate your understanding, and thank you for shopping with END.

END.

Rated 5 out of 5 stars

Excellent company!!!

I ordered 2 different items from END (coats) at seperate times from Ontario, Canada. They shipped quickly, one was about a week/ week and a half maybe? And one (paid 8$ extra for express) came within the week I believe. I could see they dispatched the orders very soon after placing. They were also packaged well and in perfect condition, with a box that would make it easy for returns if needed. I did have to pay duties but that is expected. Thank you END!

July 30, 2026
END. logo

Reply from END.

Hi there!

Thanks so much for taking the time to share your detailed feedback.

We're really happy to hear that both of your orders arrived safely in Ontario and that the coats got to you quickly, were well packaged, and just as you expected.

It's awesome to know our dispatch team got your orders moving quickly, and we're glad the packaging helped make things a bit easier for you.

Thanks again for shopping with END. we hope you're loving your new wardrobe additions!

END.

Rated 4 out of 5 stars

Perfect

Perfect! - Great price

July 31, 2026
END. logo

Reply from END.

Hey!

Thanks for the fantastic feedback.

We're really pleased you had a great experience and hope to see you again soon.

END.

Rated 5 out of 5 stars

Top service

Good delivery

July 30, 2026
END. logo

Reply from END.

Hey!

Thanks for the fantastic feedback.

We're really pleased you had a great experience and hope to see you again soon.

END.

Rated 5 out of 5 stars
END. logo

Reply from END.

Hey!

Thanks for the fantastic feedback.

We're really pleased you had a great experience and hope to see you again soon.

END.

Rated 4 out of 5 stars

Amazing store, Hate FedEx

Amazing store! I would however not recommend the usage of FedEx as a delivery service. Had an issue with them, and was left with a bunch of AI support services that did not help at all. So End store great FedEx horrible.

July 30, 2026
END. logo

Reply from END.

Hi there!

Thanks so much for your wonderful review!

We're really happy to hear you enjoyed shopping with us.

We're sorry that FedEx didn't quite deliver as expected and that getting support was a bit tricky, but it's great to know that the END. part of your order lived up to your expectations.

We truly appreciate your feedback and can't wait to have you shop with us again soon!

END.

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