Endeavour Magic Mortgages Reviews 90

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and dedication, highlighting their ability to listen and help achieve financial goals. The service provided is frequently described as excellent, with many people appreciating the smooth process, clear communication, and personalized guidance. Reviewers often mention the exceptional customer service, noting that the team goes above and beyond, responding to queries promptly and making them feel supported and valued throughout the entire process. Many customers have returned for services multiple times, emphasizing their trust in the company's expertise and commitment to finding the best solutions.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team's professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the team's professionalism,... See more

Customer service

Reviewers consistently mention positive feedback about customer service, highlighting top-class knowledge and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Mark and his magical team I’ve been able to buy my dream home and I can’t thank them enough. I was renting for four years and the landlord decided to sell and at first I thoug... See more

Company replied

Rated 5 out of 5 stars

Thank you to Mark and Charles at Endeavour Magic Mortgages for their support with our remortgage. They gave us clear guidance at every stage and explained our options in plain language. They kept... See more

Company replied

Rated 5 out of 5 stars

As first-time buyers, we had no idea what to expect going into the mortgage process but Mark and Charles made everything so much easier. From the very beginning, they were incredibly helpful, patient,... See more

Company replied

Rated 5 out of 5 stars

Is the second time we have chosen Endeavour Magic Mortgages as Mark and Charles provided excellent service. We have now purchased the lifetime pack so all our future mortgages will be done with them a... See more

Company replied


Company details

  1. Mortgage Broker
  2. Business Insurance Company
  3. Health Insurance Agency
  4. Home Insurance Agency
  5. Income Protection Insurance Company
  6. Life Insurance Agency

Written by the company

Family owned brokerage, helping you on a magical mortgage journey. Professional mortgage services include Purchases, Remortgages and Buy to Let. Protection wizards; including Life Insurance, Critical & Serious Illness cover, Income Protection, Building and Contents Insurance & Private Medical Insurance. We try very hard to influence the best outcomes for our clients and friends using our supernatural powers (which is our 20+ years industry knowledge, not really a magic wand!) Reviewing and advising on your “Death Pledge” Mortgage and Protection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

90 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent friendly service


I am a lifetime member with Endeavour Magic Mortgages, and I can honestly say it’s one of the best decisions I’ve ever made. From day one, Mark and Charles have been the perfect blend of professional and personable - always going above and beyond to secure the best possible deal for me.

What truly sets them apart is how they make you feel. Despite knowing they have many clients, they treat you like you’re the only one that matters. Their communication is second to none: prompt, clear, and always reassuring. They explain everything in a way that’s easy to understand - no jargon, no confusion, just honest, helpful advice.

If you’re looking for mortgage advisors who genuinely care, who listen, and who deliver results with integrity and warmth, Mark and Charles are the team you want in your corner. I couldn’t recommend them more highly.

November 1, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you so much for your lovely review Gemma. It's always a pleasure looking after you. We are always here when you need us in our expanding family team. Kind regards Mark 🪄, Charles 🔮 and Tom 🧙‍♂️

Rated 5 out of 5 stars

Superb service

Superb service. Great attention to detail and very hard working on clients behalf. Exhaustive evaluation of best solution to meet needs followed by flawless execution of the plan. Can’t recommend highly enough - you really get what you pay for.

September 8, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you Steve for the great review. We work very hard to find the best outcomes for all our clients and we are here when you need us again, and again. Kind regards Mark 🪄 Charles 🔮 and Tom 🧙‍♂️

Rated 5 out of 5 stars

Excellent service on all occasions…

Excellent service on all occasions cannot fault these guys very highly recommended they do all the work for you have been dealing with them few years now well done guys

July 18, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you for your review Tina. It's always a pleasure looking after you both. Kind regards Mark, Charles & Tom - Magical team @ EMM

Rated 5 out of 5 stars

Mortgage

We had a complex situation when applying for our mortgage and Mark went above and beyond to make it happen. His tenacity and determination was incredible, he never gave up! Throughout the whole process, he was proactive, communicative, and truly invested in helping us secure our mortgage. We are so grateful for his hard work and would highly recommend him and his team!

September 10, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you for the great review Faye. It's wasen't the easiest journey and trying to teach a lender to use some common sence can be difficult. However we did get there in the end with the best outcome possible. We will be here to review your future needs and look forward to working with you both again. Kind regards Mark, Charles & (new recruit) Tom.

Rated 5 out of 5 stars

Can’t beat Endeavour Magic Mortgages

Mark has been advising me on mortgages for many years, and I trust him completely to find the best deals to suit my needs at any given time. Most recently, I switched to a buy-to-let interest-only mortgage, and Mark — along with his family — went above and beyond to support me. They took charge of the process at an especially busy point in my life and guided me through every step, making things so much easier. Unfortunately for him, he’s now stuck with us for life!

September 2, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you for the lovely review Hannah. It's always wonderful to be able to look after you and I look forward to being stuck with you for a lifetime. Kind regards Mark, Charles and Tom

Rated 5 out of 5 stars

Cannot recommend enough!

Mark and the team at Endeavour are honestly just incredible. They worked with me over a time period of roughly 5 years. From not having the best credit score and being in debt, they went through everything with me to support me to make the best financial decisions and improve my overall financial health and credit rating. When I was finally ready, they worked with me to ensure I was in the best place possible to put in an offer on a property. This was just the beginning though… after my offer was accepted, they consistently stayed in touch with me and supported me no end through the entire process. Being a first time buyer I had no idea how any of the systems worked. Mark and Charles never judged me for this, and explained things in a way I would understand. As we came closer to exchange date, we had some quite big issues with the solicitors. This was obviously quite stressful, but once again they were amazing and helped me work through all of this. I will b a client for life and have recommended their services to multiple people. They made what had the potential to be an incredibly stressful time, much easier for me. Cannot recommend enough!

July 25, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thanks Marge for such a lovely review. It took a long time to get you into your first home but we got there.. I'm going to miss our regular voice messages 😁.. Enjoy your new home 🪄 Kind regards Mark & Charles

Rated 5 out of 5 stars

Super helpful and empathetic

Mark and Charles are super helpful and empathetic. Understood our requirements quickly and thoroughly - almost intuitively. We felt in absolutely safe hands. We have a long term relationship with EMM and would recommend them without hesitation for all mortgage matter.

April 30, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you for the lovely review Mujib, it's always a pleasure looking after you and your family. We are here for any future requirments. Kind regards Mark & Charles

Rated 5 out of 5 stars

A non-standard mortgage


Our mortgage was not the simplest to organise given that we are retired and the objective of the mortgage was to enable us to plan for inheritance tax and pass on some capital to our children, who are also in the process of buying their homes, without the need to sell some of our existing investments. Some lenders failed to understand the concept of investment income.

Mark and Charles impressed us with their deep understanding of the market and their commitment to client satisfaction. They truly listened and understood our current situation and objectives.

Mark and Charles were both patient and professional in their approach to this non-standard mortgage. We actually think they truly enjoyed the challenge that our situation provided.

What truly stood out was their dedication. Once the lender was identified, we were kept well informed providing updates at each milestone, ensuring we knew what documents were required and what to expect next.

Our mortgage was complicated, but their professionalism, expertise, and genuine care turned a sometimes-stressful experience into a very positive one. We would recommend Mark and Charles to anyone considering a mortgage. They will guide you every step of the way and help you secure the best possible outcome.

Thank you for making our mortgage journey so smooth and successful!

July 24, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you so much David for your wonderful review. It certainly was a challenge but we got there in the end. It was a pleasure looking after you and your family. Kind regards Mark & Charles.

Rated 5 out of 5 stars

Fabulous Service

Mark and Charles made the process of renewing our mortgage very smooth. They are incredibly informative and helpful. They will find and research the best products for you. They have even sorted our house insurance for us. We would highly recommend Endeavour Magic Mortgages

July 25, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you for the lovely review Angie. It's always great looing after you both. We will be here for you again and again and again 😁🪄😁. Kind regards Mark & Charles

Rated 5 out of 5 stars

Highly recommended

Cannot recommend Mark, Charles and their team highly enough, not only did they get us great products for both a business and residential mortgage but they chased the lender and solicitors all the way through to completion, totally hassle free. Thanks very much!!

July 15, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you Dan for the great review. It was a pleasure to look after all your objectives for company and personal mortgages. Kind regards Mark & Charles.

Rated 5 out of 5 stars

Professional, knowledgeable and efficient

This is the 3rd time I have called on Mark for help. This time was for a further advance on my mortgage (not something I knew about until speaking with them) Mark and Charles took all the details asked what the best solution would be and went off and found it. They are so approachable and nothing is too much.

They saved me over £400 a month for the situation I had gotten into, plus extra for a car, that was also needed in a year or two. It took all the pressure off knowing that they were looking for the best option for me.

Also changed my serious illness cover and the policy was explored and explained.

Thank you Mark and Charles, as always. See you in 3 years for the renewal x

July 13, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you for the lovely review Sharon. We always try to help and sometimes the best solution is not just to re-mortgage. Happy we got the best outcome for you currently, and yes, we will be hear to get a great deal for you in 3 years. Kid regards Mark & Charles x

Rated 5 out of 5 stars

Simply "Magic" !

Mark and Charles have just sorted out our remortgage as the original 5 year one had come to an end. At that time they truly saved our bacon with an incredible deal from a high Street lender. This time, we've ended up paying a lot less each month then we thought we would have to. They also checked a life insurance policy and found a better product at a cheaper price. Mark and his family offer a professional service, are highly knowledgeable, keep up to date with all the latest financial markets info, give a great service, are easy to communicate with and are very accommodating to their, often awkward, customers such as us. Would highly recommend and often do, as I know they won't let me or their other customers down.
Well done EMM!

June 4, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you Dana for the lovely review. We always try to sprinkle that little bit of magic on the world of Mortgages and Life protection.You are never awkward and we always enjoy looking after you both. Kind regards Mark & Charles.

Rated 5 out of 5 stars

Endeavour Magic Mortgages are…

Endeavour Magic Mortgages are absolutely brilliant. Mark and Charles are extremely helpful and accomodating with a vast knowledge and such a broad range of products.
They have arranged two mortgages for us now and will be doing our third.
This company is my first port of call when it comes to mortgages and financial advice involving property.
Long may they continue offering this outstanding service.👏

July 13, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you for the great review Neil. It's always a pleasure looking after you both. We will be here for as long as we are able too. Kind regards Mark & Charles.

Rated 5 out of 5 stars

First-time buyer

As first-time buyers, we had no idea what to expect going into the mortgage process but Mark and Charles made everything so much easier. From the very beginning, they were incredibly helpful, patient, and thorough. Every step of the way was clearly explained, and no question ever felt too small or silly. They took the time to break everything down in a way that made sense, which gave us real peace of mind. Couldn’t recommend Endeavour Magic Mortgages more if you’re looking for people who actually care and know their stuff!

July 7, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you for your lovely review Beth. It was a pleasure looking after you both and I can't remember any silly questions... Wishing you the very best of luck and laughter in your first family home together. Don't forget you promised me that invite to your wedding.. 🤔😊. Kind regards Mark & Charles

Rated 5 out of 5 stars

Outstanding service, start to finish!

Working with Mark & EMM has been an absolute pleasure. He's not just a mortgage broker - he's more like a trusted friend or even a family member guiding you through one of the most important financial decisions of your life.

He is always punctual, incredibly thorough, and takes the time to explain every single detail with clarity and patience. What really sets him apart is that he always thinks a few steps ahead and brings smart, proactive ideas to the table.

He truly takes the time to understand your personal situation and offers solutions tailored to your needs. No matter how busy he is, he always makes time for you - and you never feel rushed or overlooked.

If you're looking for someone who genuinely cares and goes far beyond the typical role of a mortgage broker, I cannot recommend Mark &EMM enough. Outstanding service, start to finish!

July 4, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you for such a great review Maria. It was an absolute pleasure looking after you to reach your goals. I'm going to miss our chats and updates.. We will be here when you current mortgage schemes expire to help you again and again.. Kind regards Mark & Charles 🪄

Rated 5 out of 5 stars

A less daunting, more friendly approach to mortgages

Charles and Mark were absolute stars during our remortgage, they took everything into consideration including a plan to move house during this current term

They were very flexible with us and kept us updated through the whole process in a friendly and honest way!

10/10 would definitely recommend to a friend 👍

June 29, 2025
Rated 5 out of 5 stars

Bespoke and first rate service

Mark and Charles at Endeavour Magic Mortgages have found us brilliant mortgage products. They have a lot of knowledge and expertise to navigate even the trickiest of customer situations. Thoroughly recommend them and their Facebook page that gives regular updates on interest rates and mortgage markets. A bespoke and first rate friendly service.

June 22, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you Val, for the fantastic review. We always try to deliver the best outcomes even on the most trickiest cases. Kind regards Mark & Charles.

Rated 5 out of 5 stars

Fantastic,Knowledgeable service from start to finish

Have been using Endeavour for our mortgage advice for many years now, and always get an amazing service.
Mark & Charles are so knowledgeable and always find us the best deal. They are so proffesional and listen to your needs and work very hard to compile the best mortgage, insurance etc . They both also have a great sense of humour so that makes the process a little less boring!
Their honesty & professionalism is 100% . We would recommend their services to anyone needing help in any mortgage, insurance etc matters ...👌👌👌

June 1, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you for the lovely review Jane. We try to be entertaining in what can be the boring world of Mortgages and Protection. We are always here for you. Kind regards Mark & Charles

Rated 5 out of 5 stars

Mark Collins

Mark was very friendly, very helpful and very knowledgeable. Also patient with me while explaining In detail what I needed to know.

June 10, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thank you for your review Jackie. Always happy to help. Kind regards Mark

Rated 5 out of 5 stars

I would throughly recommend Mark and…

I would throughly recommend Mark and Charles at Endeavour Mortgages. They are very thorough, kept a close eye on what was happening to interest rates and got the best mortgage for me.

May 31, 2025
Unprompted review
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Reply from Endeavour Magic Mortgages

Thanks for your lovely review Helen. It's always a pleasure looking after you. Kind regards Mark & Charles.

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