Endlessluxury Reviews 204

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent facilities and the helpful, friendly staff. Many people are happy with the convenient locations of the accommodations, finding them central or easily accessible. However, some people also felt that the pricing and booking process could be inconsistent. While many found great deals and bargains, others encountered unexpected additional costs or difficulties in booking their desired dates and locations.

What people talk about most

Location

Users describe positive interactions with location, frequently highlighting convenient and central placements... See more

Price

Reviewers mention ambiguous feedback about price. Many customers praise the great prices and fantastic deals,... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. While some reviewers found... See more

Staff

Customers consistently report positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Facilities

Consumers find facilities to be positive, highlighting the cleanliness and availability of amenities like hot... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Oaks have been faultless on two occasions now. Felix Street location was very central. The children enjoyed the pool and were happy with the sauna. We really liked the layout of the two bedroom apartm... See more

Rated 4 out of 5 stars

Fantastic deal. I stayed at Pepper’s Broadbeach for 3n. But, it didn’t express I had to pay $25pn for parking or I had to give a $200 deposit ( pay by card only, you get this back) Also, my deal sai... See more

Rated 4 out of 5 stars

I was sceptical at first about this group but we did get a fantastic deal and great place to stay. We had three days at The Sebel in Airline Beach which was wonderful. Even though you do have to pay a... See more

Rated 5 out of 5 stars

The suite was lovely and although the second floor patio view was of the parking lot… We still enjoyed the beautiful boots in the background. We stayed for two nights and once the nightly taxes were a... See more

Company replied


Company details

  1. Travel Aggregator

Written by the company

At EndlessLuxury.com, we elevate your travel experiences with exclusive deals and unbeatable prices. Save up to 40% on over 1 million hotels, resorts, and vacation homes worldwide, along with incredible discounts on cruises, flights, and attractions. Our commitment to luxury at affordable rates guarantees our members the lowest prices, making premium travel accessible without the premium price tag. Discover unforgettable adventures and luxury stays with EndlessLuxury.com!


Contact info

4.0

Great

TrustScore 4 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company scammed me

This company scammed me, lied, and thus far, have stolen my money under false premises. I will be pursuing legal and regulatory remedies if they do not respond. So far they have not responded to my email.

May 22, 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi Joshua,

We are truly sorry to read this account of your experience with us.

Kindly know that we are here to help you with all the inquiries you may have.

Please contact us at support@endlessluxury.com.

Regards,
Customer Support

Rated 4 out of 5 stars

I was nervous booking a 3 night trip to…

I was nervous booking a 3 night trip to Cape May but I went ahead and although I was to get a choice of 3 hotels and only 1 was offered. The one offered was exceptional. The dates offered were limited but if you are flexible it was an amazing value. I would do it again.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Too good to be true!

I usually find deals like this too good to be true, and as such, my expectations aren't very high. But this time, we hit the jackpot. The deal was ridiculously cheap for a 3 night stay on a weekend so close to Christmas. However, the Staybridge Suites Hotel is a home away from home, ideally located for NOTL, the Falls, and St. Kitts. The room featured a kitchen, a large space (perfect for dancing), a queen bed with an amazing mattress and pillows, and checkout is at noon. We were treated like royalty, not bargain hunters, which was a true relief for me, as I criticize people who only do "deals" all the time. But Travelzoo nailed this one!

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Endless luxury offered would seem to be…

Endless luxury offered would seem to be a good deal on a vacation package after you pay the money they ask for you are up charge three times while setting the reservations after that, they sign you up for a monthly travel club that hit your credit card every 30 days without your knowledge or permission here is what the BBB says
Licensing
Licensing information is provided in BBB Business Profiles to inform the public about industries that may require professional licensing. BBB encourages you to check with the appropriate agency.

Advertising review
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising standards. These claims may come to our attention from our internal review of advertising, consumer complaints, or competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

Government actions
BBB reports on known government actions involving the business's marketplace conduct.

Misuse of BBB name/logo
BBB reports on unauthorized use of BBB's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

Out of business
BBB reports on a company that is known to be out of business for one year from the date the company closes its doors or ceases to do business.

Bankruptcy
BBB reports on a business's known bankruptcy as long as the business remains in bankruptcy.

Mail returned
BBB reports when mail sent to the business was returned by the Postal Service.

December 26, 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi David,

Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.

We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?

Your full name

The email address associated with your purchase

Your phone number

This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.

Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at support@endlessluxury.com.

We look forward to resolving this matter for you.

Best regards,

Endless Luxury Support Team

Rated 5 out of 5 stars

Intimate retreat style getaway

What made experience great was the hospitality and the cleanliness, privacy and the vibe was Amazing. I would definitely recommend this hidden gem and can’t wait to go back for some self/care time

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Still a Scam. Don't buy from them. I was sold a one bedroom and they lied at the time I purchased it. They are trying to say I wanted an upgrade now. Not true! I was sold a one bedroom. Their confirmation is vague so you will struggle getting proof. Scam. Was sold a one bedroom suite by the agent on the phone. Passed to the supervisor for a hard upsell and again confirmed it was a one bedroom suite. Arrived at my hotel in Whistler, BC to an unacceptable queen bed with a couch. This is a wholesale low budget company. Customer support did nothing. Huge disappointment!!!

December 11, 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi Elizabeth,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your disappointment and appreciate the opportunity to clarify this matter.

After carefully reviewing your account and booking details, our records do not show any additional charges or confirmed upgrades for a one-bedroom suite beyond what was included in the original package. Any room upgrades or changes to room type must be arranged directly with the hotel and are subject to availability and the hotel’s own policies.

We would also like to clarify that our Customer Support Team has already reached out to you requesting supporting documentation (such as confirmation emails, receipts, or written proof of an upgrade) so we can investigate this further on your behalf.

We understand how frustrating this experience must have been, and our intention is always to provide transparency and support. We remain willing to assist further as soon as we get a response from you.

Thank you again for bringing this to our attention.

Kind regards,
Endless Luxury Support Team

Rated 5 out of 5 stars

Traveled during the Woman's World Cup

Traveled during the Woman's World Cup! The whole village was like a Hallmark Movie. The absolute best part was booking through Endless Luxury. Paying $199 for a 3 night stay at an amazing hotel was fantastic!!! The room rate was $360 had I booked myself! The staff were so happy and welcoming. Only issue is they do not clean the room daily so you must ask for additional towels/ room clean up if needed, but they were happy too.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

What a pleasure!

My husband and I just spent 3 wonderful nights in the Hunter Valley thanks to Endless Luxury!
Our whole experience was seamless and we just want to say thank you!

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

The bonus weeks plan is next to useless

I paid A$650 for the bonus weeks after being assured by the saleswoman that there were choices in the areas I wanted to go. However, after nearly 4 months checking, this isn't the case. The only places available anywhere are all away from major centres and only in the off season. They are places you might like to spend one night at, but not seven.
When I complained, it was suggested that I change my holiday plans and go to one of these isolated places instead. Endless Luxury then sent me details of a hotel in Madrid where I could stay for just one night for A$781. This is nothing like the promised week for the cost of cleaning.
They refuse to refund my money because I didn't make the request within 3 days of paying.
They never sent me a receipt, an ID or any other useful documents.
I recommend you avoid them (bonus weeks, at least) unless you like being disappoiunted.

November 15, 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi Peter,

We truly appreciate you taking the time to share your feedback, and we’re very sorry for the inconvenience regarding the bonus weeks.

Please rest assured that your concern has been forwarded to our support team, and a representative will be reaching out to you shortly, but please feel free to also contact us at support@booksi.com. We're committed to restoring your trust in Endless Luxury.

Warm regards,
Endless Luxury Support Team

Rated 1 out of 5 stars

I was very unhappy with the customer…

I was very unhappy with the customer service after my booking. I booked a 3 night stay for our 50th Wedding Anniversary for 30th October to the 2nd November and unfortunately I had a very close friend Pass away. Her funeral was on the 30th October and our stay was a 4-5 hour drive away. I contacted Endless luxury to change by 1 day and what a hassle that was. I had 32 emails between me and the company to adjust it by one date and they were a nightmare. I will never book again with them and I want to cancel my Membership ASAP. So stressful

November 6, 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Dear Nelly,

Thank you for taking the time to leave us a review. We always take all comments as a way to improve our service.

Even though all bookings are final under the terms and conditions, all customers must agree to this previous confirming their dates. We are happy to report that thanks to our great customer service team, we were able to change your dates.

All hotel room bookings are subject to availability and different retail prices. All changes are always subject to availability, and in some cases, retail price differences are to be applied, but in your case, we were able to have this change made at no extra cost.

As you know, retail prices may have been applied since all bookings are subject to availability. But, in your case, kindly note that we were able to help you change the dates to October 31st at no extra cost.

We have called you and left you a message. We are more than happy to help you with your subscription membership. Please reach back at your own convenience.

Regards,

Rated 5 out of 5 stars

Super easy experience with Endless Luxury

I bought the Paris 5 night voucher after seeing it come up on my Facebook feed. I booked the hotel straight away for about 10 weeks in advance. I was a little worried about the booking being confirmed, so I emailed Endless Luxury and they replied within a day that I was all set to go. I am currently on my second night in a gorgeous hotel in the 5th, it was a breeze to check in and everything was just as it should be with my booking. In the end, once I paid the government taxes, it worked out to be around €65 per night, an absolute bargain!

August 26, 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi JM,

Thank you for your valuable feedback, At Endless Luxury we strive to ensure that every aspect of your travel experience is not only easy but also incredibly pleasant for you. Your satisfaction is our utmost priority, and we are committed to going above and beyond to make it happen.

We look forward to serving you and helping to organize this vacation of a lifetime.

If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at support@endlessluxury..com

Kind Regards,
Endless Luxury Support Team

Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. They force you to pay $9.99 a month until your trip is complete. Their availability is not for about 4-6 months! And they falsely advertise the actually hotel s they have available. SCAM!SCAM!SCAM! DO NOT USE THEM!

October 31, 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi Lynn,

We're truly sorry to hear about the issues you encountered. We apologize for any inconvenience this may have caused you during your vacation planning process.

Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.

Kindly share your information with us so we can address your concerns directly.

Kindly contact us at support@endlessluxury.com. We're committed to restoring your trust in us.

Rated 2 out of 5 stars

The vacation was fine.

The vacation was fine.. but I cancelled the membership fees of 9.99 a month 3 months ago.. but they are still coming out of my credit card account

July 19, 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi Allen,

We truly appreciate you taking the time to share your feedback, and we’re very sorry for the inconvenience regarding the membership charges.

Please rest assured that your concern has been forwarded to our support team, and a representative will be reaching out to you shortly to review your account and clarify any confusion about the $9.99 membership fees. Our goal is to ensure your account is handled correctly and to provide full transparency about any payments processed.

Warm regards,
Endless Luxury Support Team

Rated 1 out of 5 stars

This company is a scam!!

This company is a scam!!! I signed up in April 2025 for the Key West package. I plan to take my trip in January 2026. When signing up I asked for booking. I was told I had to wait 40 days. I called every month after that and each time I was again told nothing available call back next month. Well this is now October and had nothing until I threatened to cancel! I needed my trip to be the 8th of January so they came back with an offer for the 11th. I told them I needed the 8th. They said sorry no availability try again next month. My back account was pending the monthly fee to be cleared in 2 days. I told them I was canceling my subscription as of now and wanted full refund!!! I was told I had passed the qualifying date for refunds. I explained it was their fault in that mine. That didn’t matter the reason. Then as far as the monthly fee they insisted that I cancelled to late that the money was drawn the day before so I was to late and what showed on my account was inaccurate.and fault of bank. Pure BS!
DO NOT USE THIS COMPANY !!!!!!!!!!!!!!!!!

October 16, 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi Audrey, Thank you for your feedback.

We're truly sorry to hear about the availability issues you encountered. We apologize for any inconvenience this may have caused you during your vacation planning process.

Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.

A representative will be reaching out to you shortly, but please feel free to also contact us at support@endlessluxury.com. We're committed to restoring your trust in us.

Best Regards,
Endless Luxury Support Team

Rated 4 out of 5 stars

The office personnel were golden.

I had a challenge trying to find a 2 bdrm unit for my "challenged" 28 yr old son who lives at home.
They have reached out to me and were able to refund the deposit and have stayed in touch to insure my happiness. As promised I agreed to edit my original review.. they went to great lengths to make sure that I was a happy camper...

September 27, 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Dear Mark,

We appreciate your input, and of course, we have helped you cancel your booking. We want you to know that we are committed to our customers´ satisfaction.

We have been in contact for the past 2 weeks, and would love to find a solution to this issue.

Kind Regards,
Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look