Enecta Reviews 

1,426
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the impressive quality of the natural products offered. People also deeply appreciate the careful packaging and the wonderful selection available on the friendly online store. Many consumers find the items very effective and note that orders always arrive reliably and in perfect condition. Some reviewers were not happy with the delivery process and transport handling managed by external carriers. Consumers mentioned occasional shipping delays, tracking difficulties, or packages being sent to distant pickup points instead of arriving directly at their homes.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as very effective and high... See more

Delivery service

Customers report positive experiences with delivery service, frequently highlighting quick shipment times and... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the high standards and... See more

Order

Reviewers mention positive feedback about order processes, noting that it is easy to make purchases and... See more

Service

Consumers find service to be positive, highlighting efficient deliveries and great prices. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order and fast delivery. Very well packaged, tracking the parcel is a great benefit too. High quality products and a chance to try some new items, occasionally there are some free offers avai... See more

Company replied

Rated 5 out of 5 stars

Everything was perfect, great and effective articles. I'd like to hightlight the present that always put them inside the packet a little bag with some gummies, I love them. Thanks for the detail.

Company replied

Rated 5 out of 5 stars

The shipment arrive at time, about the items nothing to say, the gummies I love them, the night oil plus is the second time that I used it, and the cream sport is the first time that I use it I need... See more

Company replied

Rated 5 out of 5 stars

Good selection of products available, excellent delivery times. Some very good prick g on these products which really are of a very high standard, also come in quality packaging. Very happy with our p... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop
  3. Herbal Medicine Store
  4. Pharmacy

Written by the company

Enecta offers 100% certified quality products with the highest CBD concentration and the best price on the market. Because that is exactly how it should be.

Enecta - Natural Cannabinoid Remedies

Written by the company

The best CBD quality at a fair price
Our everyday goal is to make "Enecta" rhyme with "Excellence". An excellence we pursue through the quality of the cannabis that constitutes our raw material for CBD extraction, but also through the quality of the transformation processes, sales and distribution services, as well as the quality of our customer care, always available to listen and advise our customers, suppliers and partners. Our vision of excellence goes way beyond a certification number or good analysis results, it's a mission, driven by the desire to always meet and exceed your expectations

Fast, free and reliable!

48/72h Delivery across Europe, free shipping starting from 49 euros!

48/72h Delivery across Europe, free shipping starting from 49 euros!
We want to ensure the greatest possible efficiency in the delivery of our products: we process and ship all orders within 48 hours of payment receipt or credit card processing. We ship with DHL courier which delivery times range between 24 and 72 hours. For any shipping problem or question, you can get in touch with us via email and we will gladly help you!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,426)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I didn’t receive my order

I didn’t receive my order

February 19, 2024
Enecta logo

Reply from Enecta

Dear Svetlana, thank you for your review. We have been trying to get in touch with you via email for several times now. We provided you the necessary information and we are waiting for your kind reply.

Rated 5 out of 5 stars

Super fast delivery 👌

Super fast delivery 👌

February 19, 2024
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Reply from Enecta

Hi Kirsty, thank you for your review. When you have a bit time, please let us know also what you think about our products. If you ever need an assistance, feel free to get in touch with us by writing to wecare@enecta.com

Rated 5 out of 5 stars

The product CVD 24% very useful for me

The product CVD 24% very useful for me. I take 2 two drops before sleeping.The quality of sleep is beter.
The product came Very fast,ordre easy.

February 6, 2024
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Reply from Enecta

Hi, thank you very much for your review and 5star rating. Indeed some of our customers prefer to use our Premium Hemp Oils to help with sleeping. We are happy to hear that our 24% helps you to sleep better! We hope to continue to serve in the future.

Rated 5 out of 5 stars

Speedy Process

very easy ordering process and, rapid delivery.

February 5, 2024
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Reply from Enecta

Hi David, thank you for your time for providing your feedback and 5-star rating. We are happy to hear that you are satisfied with our services. We hope to see you back soon.

Rated 5 out of 5 stars

Perfectly handled error in shipping

A mistake in the shipped product was so seamlessly and quickly resolved that I barely noticed. 10 stars for the kind and efficient staff. I appreciate that the process of reporting an error was simple and that it was responded on immediately. As for the products - I am a long term customer, that speaks for itself.

February 1, 2024
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Reply from Enecta

Hi Milica, thank you very much for your kind words! Thank you also for taking the time to share your experience! We're thrilled to have met your expectations. If there's anything else we can do to make your interactions even better, please let us know. Your satisfaction is our priority! We hope to continue to serve you in the future.

Rated 5 out of 5 stars

Excellent product

Excellent product, fast and efficient delivery.

February 1, 2024
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Reply from Enecta

Hi Daniella, thank you very much for your review and 5-star rating. We are happy to hear that you like our products. We hope to continue to serve you in the future!

Rated 5 out of 5 stars

Only thing that really works for my anxiety.

I have been using 15% full spectrum CBD. That’s the only thing that has really been helping me with anxiety. The key to make it work is being consistent with morning and evening dose, but it works. I would completely recommend to anyone thinking on buying cbd for anxiety to try the full spectrum one; a little pricey but it does wonders!

November 23, 2023
Unprompted review
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Reply from Enecta

Hi Ron, thank you very much for sharing this with us and for your rating. We are very happy to hear that our 15% helps you to deal with anxiety. Indeed, regular use is very important to see the positive results. Thank you again and hope to see you soon!

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products. The customer service is probably the best I have experienced in my life. I had challenges in opening gummy tins and they sent me replacements, free of charge and didn’t charge me for shipping to the UK either. Enecta really cares about its customers.

January 17, 2024
Unprompted review
Enecta logo

Reply from Enecta

Hi Catherine, thank you for your feedback and 5-star review. Our motto is "We Care" and we are happy to see that it resonates with you! Looking forward to seeing you back soon.

Rated 2 out of 5 stars

The delivery was not so good

The delivery was not so good. Product ok

January 2, 2024
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Reply from Enecta

Hi Elisabeth, thank you very much for your feedback! According to our database, we delivered your order without any delay. We would like to hear from you more to understand if there is anything we can do it better next time. One of our customer care agents has contacted you already.

Rated 5 out of 5 stars

My purchase came faster then I expected…

My purchase came faster then I expected
I love your products
Thank you for existing!

December 29, 2023
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Reply from Enecta

Hello Sabrina, thank you very much for your review and feedback. We really appreciate it. We hope to see you again soon!

Rated 5 out of 5 stars

CBD FOR DOGS

Fast and good products

December 20, 2023
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Reply from Enecta

Hello Elke, thank you very much for your review and feedback. Thank you very much for dedicating time for the review!! We really appreciate it. We hope to see you again soon!

Rated 5 out of 5 stars

The best quality

The best quality! And quick!

December 13, 2023
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Reply from Enecta

Hello Silke, thank you very much for your review and for your kind words. We really appreciate it. We hope to see you again soon!

Rated 5 out of 5 stars

Fast and promt delivery

Fast and promt delivery. Everthing went smothly.

November 27, 2023
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Reply from Enecta

Hello Cathrine, thank you very much for your review and feedback. We really appreciate it. We hope to see you again soon!

Rated 5 out of 5 stars

Fast and effective

Fast, effective and profissionals. Produções in great conditions.

November 23, 2023
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Reply from Enecta

Hi Luis, thank you very much for your review and kind words. We are happy to see that you like our services. We hope to see you back soon.

Rated 5 out of 5 stars

Item now received

Item still not received

Update to previous review ! When I didn't recieve the item I contacted the company
The owner responded personally to me and was extremely helpful and organised a replacement straight away which I recieved in perfect condition
I haven't used the product yet so can't comment on its effectiveness as yet but will update once I have
Great company to deal with!

November 30, 2023
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Reply from Enecta

Hi, thank you for your feedback. One of our customer service agent will get in touch with you right away.

Rated 5 out of 5 stars

I got the wrong order twice..

Updated review. After receiving the wrong item, the owner responded directly to me to apologise and offered me a replacement which I received.

I definitely recommend this product, it really works! And I have recommended it to my friends.

November 27, 2023
Enecta logo

Reply from Enecta

Hi Rasine, we are terribly sorry for this. We took the necessary measures to avoid such mistake. We are sending your order right away. One of your customer care agent will get in touch with you to fix this situation.

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