Energizer Reviews 54

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Stay away from Energizer flashlights and their Lithium batteries! The latter are frightfully expensive given their short performance-life (a few hours at most) and Energizer's excuses for poor battery... See more

Rated 1 out of 5 stars

Energizer has been the battery company competing with Duracell. However, recently they made the bad design decision of packaging model 675 batteries. How? You need to use a scissors to cut open the pa... See more

Rated 1 out of 5 stars

Energizer are the WORST! I too would give - Minus stars on here if it were possible. I have purchased several of their solar lights during August & NONE of them WORK any longer! They are not... See more

Rated 5 out of 5 stars

4 ENERGIZER BULBS PURCHASED I UNDERGO TREATMENT TO PREVENT BLINDNESS INJECTIONS SINCE 2016 CANCER MAY ALSO BE EFFECTING MY VISION APPARENTLY IT I... See more

1.7

Bad

TrustScore 1.5 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Energizer connect app is not fit for purpose

Tried numerous times to connect my energizer smart bulbs to the energizer connect app. The app is useless cant fina any devices and when it does find them it doesnt connect.
This is an energizer app designed to connect to energizer smart products and it doesnt even work.
Ended up downloading the tuya app and it connected to my energizer bulb instantly.
It says a lot when a 3rd party app connects to your devices when the app literally made to connect to their own devices doesnt work.

If anyone else has the same issue, download the tuya app.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Simply Awful...

Stay away from Energizer flashlights and their Lithium batteries! The latter are frightfully expensive given their short performance-life (a few hours at most) and Energizer's excuses for poor battery performance are ridiculous. You buy the batteries at the store, store them in the kitchen drawer for a couple of weeks in a controlled climate and, after insertion, MAY be lucky to derive a few hours of light. A complete rip-off.

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

While my son was playing with his toy

While my son was playing with his toy, I noticed smoke coming from the device. I immediately opened the back of the toy and discovered that the rechargeable Energizer battery I had just installed had caught on fire. I purchased two packs of these batteries and had only opened one at the time of the incident.

Please note that my son has a disability, and this situation could have been significantly worse had I not reacted as quickly as I did. The battery became so hot that it burned my hand, and the smoke was intensifying rapidly. I threw the burning battery outside into the snow to prevent further damage or injury.

At this time, I have 3 of the 4 batteries remaining, as the defective one had to be discarded immediately for safety reasons.

This is an extremely concerning product failure, and I am requesting an urgent investigation into this matter. A battery catching fire poses a severe risk, especially to children, and I want to ensure no other family experiences this.

Energizer Customer Service is Garbage and they refuse to take responsibility

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

This is BS when it should help

I was under the impression that this was still a good company. Their product has no directions on the package, I only ask a simple question on the chat and got no help. They just want all my personal information so they can solicit me, but won’t tell me how long to charge the flashlight without paying five dollars for their just answer program. I’m very disappointed. It’s not a hard thing to answer and I don’t need to pay five dollars for basic information that should be on the package. This is ridiculous and they are no help with their customer service.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

ESSENTIAL FOR MY DECLINE

4 ENERGIZER BULBS PURCHASED

I UNDERGO TREATMENT TO PREVENT BLINDNESS
INJECTIONS SINCE 2016

CANCER MAY ALSO BE EFFECTING MY VISION
APPARENTLY IT IS CONTRIBUTING
TO MY DIMINISHING HEARING

THE WORLD IS INCREASINGLY DARKER

"YELLOW LIGHT" IS BEING REPLACED WITH "WHITE LIGHT"
THROUGHOUT THIS SMALL HOUSE

TO COUNTER MY VISION ISSUES

THIS WOULD LEAD TO INCREASED BILLS
FROM MY ELECTRICITY SUPPLIER

JOYFULLY DISCOVERED
MY BILLS WOULD DECREASE

WHEN THESE BULBS WERE INSERTED
INTO THE LIGHT-FITTING
IMMEDIATELY REALISED

A. THE HOUSE IS SAFER TO NAVIGATE
THE DAILY ASCENT/DESCENT OF THE STAIRS
IS LESS FORBIDDING
A BETE NOIRE 😱

B. MY POKY COUNCIL BUILT HOUSE
VISUALLY MPROVES
NOT BIJOU
CERTAINLY AN ENHANCEMENT
DESPITE MY "PROBLEMS"
STILL "HOUSE-PROUD"
NHS STAFF ARE FREQUENT HELPERS💝

C. THE BRIGHTER LIGHT GAVE ME
AN "ENERGY BOOST"
SIMILAR TO LONG SUNNY SUMMER DAYS

D. MY AUTISTIC/GERMOPHOBIC SON
IS EVEN MORE ANXIOUS
ABOUT PEOPLE LOOKING INTO THE HOUSE
NOW IT IS "LIT UP LIKE A CHRISTMAS TREE"🙄

HE REALISES IT IS ESSENTIAL
FOR MY DECLINE😢

I WILL BUY HIM
MORE OF HIS FAVOURITE DISINFECTANT
TO CALM HIM DOWN😀

September 29, 2025
Rated 1 out of 5 stars

Energizer are the WORST!

Energizer are the WORST!

I too would give - Minus stars on here if it were possible.

I have purchased several of their solar lights during August & NONE of them WORK any longer! They are not cheap & I wish I had read feedbacks on here first!
They haven't had the decency to respond to any of the complaints posted here either. 92% are complaints! imagine? How is the company still trading?
I shall be contacting the CEO & will update if successful in any feedback or results.

Disgusted!

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

Bad packaging decision

Energizer has been the battery company competing with Duracell. However, recently they made the bad design decision of packaging model 675 batteries. How? You need to use a scissors to cut open the package, all because some poor kid swallowed a battery. Just because one or two kids swallowed a battery doesn't mean all of your customers will. If the kid is having issues of any sort, then help him/her. Don't penalize the rest of us because of the few poor souls. If a kid wants to swallow a battery, they will do it regardless of whatever design of packaging. Changing packaging won't stop this from happening again. Putting person in charge of them will help, though.

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Do not purchase anything from this company because their after sale service is horrendous

Have purchased their batteries and chargers over many years but won’t be purchasing from this awful company ever again and wish that I hadn’t spent my money on them. They have appalling customer service and won’t accept liability for faulty products. They ask you to do unnecessary things to stall you and waste your time, probably in the hope that you will stop trying.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Energizer LED golf bulb e14

Energizer LED golf bulb e14
15 year lifespan - only lasted 4 months
15,000 hour last - only 4 months of night time from Feb until may then decides to blow. Had it in a small lamp to read at night.
Poor make

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

Trying to pair the Energizer Floodlight…

Trying to pair the Energizer Floodlight with my phone.
Three people, including an electrician. I put in my WiFi password, yes it was on 2.4, 10 times. Tried both apps, on the WiFi, on Bluetooth. Taking it back to the shop. What a waste of time and energy.

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I have a video doorbell that won't work with the app that has been suggested. It is an older model but there is no reason why it shouldn't stil work. No doorbell is visible on the app and there seems to be some software issue. I have contacted energizer and they keep passing me from one country's customer service to another. All denying that it is their responsibility! Terrible company! Can somebody get back to me and let me know how I can make this camera work with an app that does work! Pioneers of technology! More like a complete disaster!

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

Energizer is utter sh@#

Absolutely crap.extremely complex operation to set up a smart bulb looking for me to change Internet from 5ghs to 2.4ghs far to complicated for something that should be simple. Absolutely avoid far better and easier bulb and products on the market.

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

They worked well but now will not work with Alexa.

Recently bought some smart light bulbs and a couple of smart plugs, having used the TCP brand in the past (I have recently changed my broadband provider and have found it impossible to reconnect the TCP smart devices). It was incredibly easy to connect all the Energizer devices and to use them with Alexa - all I really had to do was power them up and they were instantly found and installed.

Very pleased and will be purchasing more from this brand.
UPDATE MAY 2025. They have stopped working with Alexa. Judging by many of the reviews here on Trustpilot, this seems to be an increasing problem and is highly inconvenient! ENERGIZER need to get this issue sorted! In the meantime, don’t buy them!
UPDATE 27th MAY 2025. They are now working well with Alexa again. Hopefully this will continue!

February 5, 2025
Unprompted review
Rated 1 out of 5 stars

Worst batteries I've ever used

Worst batteries I've ever used, bought 3 boxes of 16 before Xmas, used 4 in my 2 blink doorbell cameras and after 2 days it said low battery, 2 in my toothbrush and after 3 days it's not working. I usually get the cheap readycell batteries from home bargains and they last like a month in my doorbells and a cpl of weeks in my toothbrush. Absolute waste of money 🤬

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Energizer Smart Wifi Indoor/Outdoor…

Energizer Smart Wifi Indoor/Outdoor Camera E0P1-1001-BLK. My aunt gifted me 2 of these that she bought off QVC. After about 2 weeks, 1 of the cameras stopped working. I tried it in different fixtures with the same result. I also put the second camera in the fixture and it's worked just fine for 2 months now. I contacted Energizer customer support several times about this issue, gave them all the details and eventually had my RMA request rejected because they said my fixture must have "low power." I contacted them several more times, explaining that their excuse was blatantly ridiculous, but they just gave me the run-around. The last person I talked to basically said, "Tough sh!t." So, this company clearly doesn't care about the customers that buy their products.

November 11, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look