Lisa was great, knowledgeable and easy to talk to. She answered all my questions and provided in depth details. I am very surprised with the savings that are actually available if you are prepared to... See more
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Review summary
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i have been with the same energy provider for 30+ years and after talking to these guys today I realised there is no reward for being loyal these days . I am now on a cheaper plan.
The lady on the phone was extremely helpful in understanding my current situation and supplied me with hopefully some power cost savings. Thank you.
The assistance I was given, over the phone, I could not speak more highly of. Everything was explained in clear English for me, if and when I had any questions, they would pause and let me ask my que... See more
Company details
Information provided by various external sources
Energy Deal is a price comparison and advisory service determined to find you a better electricity and gas deal. We want to make a difference, our unique model compares your current retailer up against our panel of retailers to see if we can get you a better deal.
Contact info
Level 4, 973 Nepean Highway, 3204, Bentleigh, Australia
- 1300 368 886
- feedback@energydeal.com.au
- energydeal.com.au
4.5
Excellent
2K reviews
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Hasn’t replied to negative reviews
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Excellent service
Jessica took the time to research the best deal for me and was very helpful.
August 7, 2025
very very poor sign up was contacted…
very very poor sign up was contacted twice over 2 days so thay could play me the terms and conditions again as well at the time of sign up have cancelled my three contracts have no faith in them or trust
August 6, 2025
All fine courteous we will see how we…
All fine courteous we will see how we go.
Still waiting for post of pack.
August 5, 2025
Easy to change over
August 4, 2025
Customer service
I was given all the information I spoke with Rachael & she was very pleasant & very helpful & I changed energy companies & I hope I will be very happy with the change
August 9, 2025
It was quick and precious to the point…
It was quick and precious to the point excerise.
August 4, 2025
Mathew was professional and I could…
Mathew was professional and I could understand what he was talking about
August 8, 2025
Not satisfactory!
I was told that another company offered a better deal so I decided to switch but 3 days later a supervisor rang me and said that I was already on the best deal and to stay with our current supplier. I asked why this mistake was made but no explanation was given.
August 4, 2025
Helped us source a better deal with our…
Helped us source a better deal with our energy company.
August 5, 2025
Eli was very helpful and was easily…
Eli was very helpful and was easily able to find me a better deal on both my gas and electricity.
August 7, 2025
Elie was just the greatest
Elie was just the greatest, don't loose him. Not often I am Impressed by an operator, a most satisfied Customer indeed.
August 5, 2025
Happy with assistance given to me by the team member, Joye.The team member
The team member, Joey was very professional in her approach to my queries and guided through the process with ease.
August 6, 2025
I phoned to add my centrelink discount…
I phoned to add my centrelink discount to my accounts because I had trouble online and was pleasantly told that I could move to a different plan with a greater discount. A great surprise
August 2, 2025
the good,knowledgeable,and persistent sales lady
the sales lady was friendly,patient,and help
August 6, 2025
Assistant was very incompetent
Assistant was very incompetent, sent me 2 emails to say they needed to speak to me again as they forgot to confirm something and play the recording.
August 1, 2025
Gas and Electcity review
The lady was very informative and patient with me, as I have hearing impairment. She was also very polite, and made sure I understood the offer correctly. Highly recommend this service.
August 5, 2025
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