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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their unique energy and effectiveness. Many appreciate the excellent delivery service, highlighting quick shipping and careful packaging. The staff and customer service also receive frequent commendations for their helpfulness and efficiency in resolving any issues. However, some customers mentioned issues with product sizing, particularly with bracelets, finding them too small. A few people also noted a perceived decline in product quality over time and expressed dissatisfaction with how points were applied to shipping costs rather than item prices.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the high quality of items such as... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the high quality of products, including... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speedy... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently express satisfaction with the Energy... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased from Energy Muse several times. They are easy to work with should any issues arise. Their products are quality, packed well, with little helpful scrolls included. Highly recommend the... See more

Company replied

Rated 5 out of 5 stars

Energy Muse is my trusted source for all things crystals. Their products have a different energy than other places I have bought products, you can feel that they really know what they’re doing. Most r... See more

Company replied

Rated 5 out of 5 stars

I purchase items from Energy Muse because I trust Heather and Timmie’s expertise and connection to authentic gemstones and minerals. It began when I tried the protection bracelets and started power ba... See more

Company replied

Rated 5 out of 5 stars

I enjoy all the products I have purchased from Energy Muse, everything has come in as described. Some items were bigger than expected and that was a pleasant surprise. Most prices are reasonable some... See more

Company replied


Company details

  1. Shopping & Fashion

Information provided by various external sources

Handmade Crystal Healing Jewelry that combines the healing properties of crystals with intention to help you achieve a desired outcome.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Energy muse offers a variety of unique products

Energy muse offers a variety of products that interest me. I'm specially satisfied with the frequency generators and the crystal stones that I have purchased. Also, the energy jewelry to accompany, the different energetic frequency healing vibrations are a great option to help the experience.
Their customer service is very responsive and their shipping times are quick. Overall I'm a very satisfied customer who has recommended Energy muse to friends and family.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

I love the products

I love the products, mainly the bracelets. I miss the braided one. I received so many compliments. The customer service is great!

March 19, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Donna,

Thank you for sharing your experience. We are thrilled to hear that you love your bracelets and that they have received so many compliments.

We also appreciate your kind words about our customer service. Your support means a lot to us, and we look forward to helping you find more beautiful pieces in the future.

Kind regards,
EM Team

Rated 5 out of 5 stars

I absolutely love all of the semi…

I absolutely love all of the semi precious gems and minerals I purchased. Energy muse always goes above and beyond with speedy shipping, the best products and wonderful packaging too! I have been a repeat customer for quite some time now and will be purchasing again in the future. Thank you so incredibly much for your high quality products 🥰

March 17, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Ari,

Thank you so much for your kind and thoughtful feedback. We are delighted to hear that you love your semi-precious gems and minerals and that our products, packaging, and shipping have met your expectations.

It means a lot to us to have loyal customers like you, and we truly appreciate your continued support. We look forward to serving you again with more high-quality pieces in the future.

Kind regards,
EM Team

Rated 5 out of 5 stars

There was a nick in my necklace and…

There was a nick in my necklace and Energy Muse exchanged it for me quickly and easily. They've also given me trusted advice on crystals that would support my needs best.

January 26, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Lori,

Thank you for sharing your experience. We are glad we could quickly and easily resolve the issue with your necklace and that our guidance on selecting crystals has been helpful for your needs.

It is wonderful to know that you feel supported by our team, and we look forward to assisting you with any future purchases.

Kind regards,
EM Team

Rated 5 out of 5 stars

Received on time.

Products were easy to view. Quality was nice as well. Delivery was fast, easy, and on time and had no problems.

February 11, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi there,

Thank you for sharing your feedback. We are glad to hear that you found our products easy to view, that the quality met your expectations, and that your order arrived quickly and without any issues.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
EM Team

Rated 5 out of 5 stars

I love this company d those products…

I love this company d those products been buying from them for years. Quality products !

March 1, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Lillian,

Thank you for your continued support and for sharing your kind words. We are delighted to hear that you have enjoyed our products over the years and that their quality has met your expectations.

It means a lot to us to have loyal customers like you, and we look forward to serving you for many years to come.

Kind regards,
EM Team

Rated 5 out of 5 stars

Great Quality!

Great quality stones, thoughtfully and carefully packaged. The detailed cards that accompany your order are very helpful as well!

January 2, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Dawn,

Thank you for taking the time to share your feedback. We are thrilled to hear that you are pleased with the quality of your stones and the care taken in packaging your order.

We’re also glad that the detailed cards were helpful for you. Your support means a lot to us, and we look forward to serving you again in the future.

Kind regards,
EM Team

Rated 5 out of 5 stars

Lovely, well-made gemstone bracelets.

Got some really lovely, genuine, well-made gemstone bracelets from Energy Muse.
Fast shipping, well packaged!

February 12, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Joyce,

Thank you for sharing your experience. We are delighted to hear that you love your gemstone bracelets and that they arrived quickly and securely.

It is wonderful to know that the quality and craftsmanship of your pieces met your expectations. We truly appreciate your support and look forward to serving you again.

Kind regards,
EM Team

Rated 5 out of 5 stars

Love these frequency generators

Love these frequency generators! I use them every day!

March 6, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi there,

Thank you for sharing your experience. We are thrilled to hear that you are enjoying your frequency generators and that they have become a part of your daily routine.

We truly appreciate your support and look forward to continuing to provide you with tools that enhance your practice.

Kind regards,
EM Team

Rated 5 out of 5 stars

As attractive as it is powerful

I recently received my necklace and have been wearing it ever since. As effective as it is in protecting against EMF's it is very attractive. It's well made and I would recommend it to everyone.

February 23, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Alicia,

Thank you for taking the time to share your feedback. We are delighted to hear that your necklace is both effective and beautiful and that it has become a meaningful part of your daily routine.

It is wonderful to know that you feel confident recommending it to others. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
EM Team

Rated 5 out of 5 stars

Love!

Loved my necklace I got from Energy Muse! Two bracelets I got had sizing issues, so I returned them and they made the process very easy. Everything was high quality and beautiful.

December 31, 2025
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Ozum,

Thank you for sharing your experience with us. We are glad to hear that you love your necklace and that our team made the return process for your bracelets smooth and easy.

It is wonderful to know that you are pleased with the quality and beauty of your pieces. We look forward to providing you with more meaningful and high-quality products in the future.

Kind regards,
EM Team

Rated 5 out of 5 stars

Everything I purchased was outstanding…

Everything I purchased was outstanding quality. I had one small issue and their customer service was quick to respond and resolve. Definitely purchasing from Energy Muse again.

January 5, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Michelle,

Thank you for taking the time to share your experience. We are delighted to hear that you are pleased with the quality of your purchases and that our team was able to quickly assist with your concern.

It means a lot to us to know that you plan to continue shopping with Energy Muse. We look forward to serving you again in the future.

Kind regards,
EM Team

Rated 5 out of 5 stars

Our experiences

My wife and I have been very satisfied with the wonderful folks at Energy Muse; we've purchased Shungite Pyramids to help negate the various EM signals from our various electronic devices and Wifi modem, and a Selenite cleansing bowl to clean / recharge our other crystals. We've shared our personal stories of the results of their products, and how satisfied we were. My wife and I are looking forward to continuing our business with Energy Muse!

Regards,
Arvin & Marcella
Edmonton Canada

February 16, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Arvin and Marcella,

Thank you for sharing your detailed experience with us. We are delighted to hear that the Shungite pyramids and Selenite charging bowl have been helpful in supporting your energetic space and crystal practice.

It is wonderful to know that you have seen positive results and that our products have met your expectations. We truly appreciate you sharing your stories and are excited to continue supporting you on your journey with Energy Muse.

Kind regards,
EM Team

Rated 5 out of 5 stars

I love my frequency generator

I love my frequency generator! And the overall vibe of this company is very pure, positive and uplifting - just like their products :) will definitely buy from you guys again!!

December 19, 2025
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Sara,

Thank you so much for your kind words. We are thrilled to hear that you love your frequency generator and that the experience with our company feels positive and uplifting.

It means a lot to us to know that our products resonate with you, and we look forward to welcoming you back for future purchases.

Kind regards,
EM Team

Rated 5 out of 5 stars

Frequency Tools

After testing the frequency generators and supporting tools, I would like to confirm and recommend these tools. Clarity. Purpose. Deploy in your practice as you are intuitively called to do with confidence.

February 19, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Brian,

Thank you for sharing your thoughtful feedback. We are delighted to hear that the frequency generators and supporting tools have brought clarity and purpose to your practice.

It is wonderful to know that you feel confident using them intuitively. Our goal is always to provide tools that support your personal and professional journey with ease and intention.

We truly appreciate your recommendation and look forward to continuing to support your work.

Kind regards,
EM Team

Rated 5 out of 5 stars

All the High Notes

Easy ordering, quick shipping (with very secure packing), good quality - and scored what I think was a nice deal on selenite wands and a lepidolite pendant necklace!

November 17, 2025
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Lydia,

Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that your order arrived quickly and securely and that you’re pleased with the quality of your selenite wands and lepidolite pendant.

It’s wonderful to know that you also found a great deal! We truly appreciate your support and hope that your new pieces bring positive energy and enjoyment into your daily life.

We look forward to serving you again soon.

Kind regards,
EM Team

Rated 5 out of 5 stars

Fast shipping, nice products

Quick service, great sale price, and the frequency generator is sturdy and lovely. Holds charge for over a week, too! And my jade is lovely as well.

December 5, 2025
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Heidi,

Thank you for sharing your experience. We’re delighted to hear that your frequency generator and jade arrived quickly and that you’re pleased with their quality and performance.

It’s wonderful to know that the generator holds a charge well and that you’re enjoying your new crystals. Your feedback motivates us to continue providing high-quality products and reliable service. We look forward to serving you again in the future.

Kind regards,
EM Team

Rated 5 out of 5 stars

Great gifts…

It was so easy to order and some excellent deals. I wish I could spend $1000’s. But I got some real good deals for some beautiful bracelets to give as gifts for Christmas.

December 10, 2025
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Pamela,

Thank you for sharing your experience. We’re thrilled to hear that you found our ordering process easy and were able to take advantage of some great deals.

It’s wonderful to know that your bracelets will make meaningful gifts this holiday season. We truly appreciate your support and look forward to helping you find more beautiful pieces for yourself and your loved ones in the future.

Kind regards,
EM Team

Rated 4 out of 5 stars

Good prompt service

October 16, 2025
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Gregory,

Thank you for taking the time to share your experience. We’re glad to hear that you were pleased with the prompt service you received.

Your feedback is appreciated and motivates us to continue providing fast and reliable service to all our customers. We look forward to serving you again in the future.

Kind regards,
EM Team

Rated 5 out of 5 stars

Beautiful African Crystals

the items arrived all ten individually wrapped with. ute baggies. and a information card about the particular gemstone or crystal

February 10, 2026
Unprompted review
Energy Muse logo

Reply from Energy Muse

Hi Tara,

Thank you for sharing your experience. We’re delighted to hear that your crystals arrived safely and thoughtfully packaged with informative cards for each stone.

It’s wonderful to know that the care we put into packaging and providing information added to your enjoyment of the crystals. We truly appreciate your support and look forward to helping you explore more beautiful and meaningful pieces in the future.

Kind regards,
EM Team

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