Energy Suite Ltd Reviews 

80
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My mum had her home assessment completed by Energy Suite and as she claims pension credit she qualified to have the following work done - New radiators New loft insulation bathroom roof insu... See more

Rated 5 out of 5 stars

They are excellent workmen and very polite and helpful. The company kept us informed and very quick replies.

Rated 5 out of 5 stars

Had wall insulation, loft insulation new boiler and radiators. Work men very tidy, some rooms had to work in tight spaces due to big pieces of furniture that couldnt be moved, did very well. All very... See more

Company replied

Rated 5 out of 5 stars

I had the best service with Energy Suite. The team that fit my new boiler talked me through every stage and helped me understand how the new system works. Their work is so neat and tidy and after two... See more

Company replied

Company details

  1. Energy Equipment and Solutions

Written by the company

Providing energy efficiency measures under the Government ECO scheme Energy Suite provide boiler, heating, insulation, glazing, renewables and other energy saving measures to homes under Government funded schemes


Contact info

4.8

Excellent

TrustScore 5 out of 5

80 reviews

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4.8

All reviews

(80)

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Rated 5 out of 5 stars

Great and efficient

Great and efficient and a speedy service. The gents has good customer service and were very pleasant.

October 4, 2022
Unprompted review
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Reply from Energy Suite Ltd

Thank you for the review Rahian

Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish. Carried out job brilliantly. Had new boiler and wall insulation and so happy with the installation team. Great job guys and thanks so much!

October 17, 2022
Unprompted review
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Reply from Energy Suite Ltd

Thanks Leslie appreciate the review

Rated 5 out of 5 stars

Fantastic Company!!!

I used Energy Suite Ltd for my heating. From the beginning, they understood my requirements and offered me advice on different solutions. All my questions were answered coherently and in a timely manner. The installers were on time and took care when installing. Definitely would recommend and use again. Thank you Energy Suite.

October 4, 2022
Unprompted review
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Reply from Energy Suite Ltd

Hi Rizwan thanks for your review.

Rated 1 out of 5 stars

Beware of this company

Beware of this company whilst they were installing heating my £950 camera was stolen and also a television was stolen, they did thousands of £ of damage to my property and left a big pile of builders rubble at the front of the house. my honest opinion is that they are cowboys and thieves

August 18, 2022
Unprompted review
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Reply from Energy Suite Ltd

It is extremely unfortunate that we find ourselves at this juncture. Energy Suite Ltd take very seriously allegations of theft and substandard workmanship. Your allegation of theft was reported to the Police and after a full investigation it was found to be unsubstantiated. Furthermore your application to Burnley County Court for costs and financial compensation was struck out by District Judge Clarke on 21 Oct 2022 after he reviewed all the evidence and heard from witnesses your case was dismissed as baseless and without merit. It is clear that these allegations have been proven to be false.

Rated 5 out of 5 stars

Excellent services by Energy Suite

We qualified to make our home more energy efficient and used the services provided by Energy Suite. They have done a fantastic job and couldn't recommend them enough. They provided wall insulation, roof insulation, free boiler and radiators. The work provided was to a high standard and kept us updated on everything with excellent customer services.

October 17, 2022
Unprompted review
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Reply from Energy Suite Ltd

Thanks for your review and Im glad you had a positive experience with us.

Rated 5 out of 5 stars

Everything went as arranged

Everything went as arranged. Date, times and work completed.

December 1, 2021
Unprompted review
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Reply from Energy Suite Ltd

Hi Kathryn. Thanks for your feedback. Its important to us to know if we are delivering to the high standards we set ourselves.

Rated 5 out of 5 stars

Trustworthy company that delivered what they promised

I cannot recommend this company enough. I had been messed around by other companies with false promises.
Deflated, fed up, I gave up until Energy Suite made contact. At this point I had no hope however they went above & beyond to fulfil my request.

Our house was a house not a home always cold with heating on most the time with drafts.

They insulated all my external walls with 35/37mm INSULATED plaster boards & replastered the walls. Fit a new boiler & radiators with under floor insulation.

This has made a huge difference and left our house as a home, nice, cosy & warm with little use of central heating.

There service has been commendable with excellent communication throughout.

Been there, done that, I would strongly recommend using this company than any other!

Regards
FK

October 17, 2022
Unprompted review
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Reply from Energy Suite Ltd

Hi Fiaz. Our desire to make our customers homes warm and cosy is matched only by our desire to deliver a quality service with high standards of workmanship. Thank you for your review !

Rated 5 out of 5 stars

Great company and reliable

Great service from start to finish. We had underfloor insulation completed and replacement external composite doors fitted. Communication was great from the company and always accommodating with dates despite how busy they were. I would definitely recommend to friends and family.

February 21, 2022
Unprompted review
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Reply from Energy Suite Ltd

Appreciate the feedback Naz. Glad we were able to offer a great service

Rated 5 out of 5 stars

When our old boiler died …. there is a happy ending!

Following the ‘death’ of our boiler and the notification from the maintenance contractors that they simply could not cover it anymore as we had thousands of pounds of work done, we decided to get a new one. Our problem is there still is a shortage of income in our household with only one income which was at a standstill as my partner is self employed and I have a disability and cannot work due to the medications.

We carried out some research and found this company amongst others, their positive reviews helped us make a final choice. We dealt with this company over the phone for several days. We had a lot of queries and each time we called them with another, they allayed our minds.

I found that they were patient and understanding (especially since we were not au fait with much of the terminology!) We chose our boiler but there was a problem with it as our house is set over three floors excluding our basement. This meant that the staff had to do a whole lot more research to find one with a strong enough output; it also meant there was a slight increase in the monetary contribution we made. This was a slight problem but we understood the need for it.

The fitters that came were also amenable, quick and efficient. The boiler is fabulous, easy to set with the wireless thermometer and surprisingly very quiet compared to our 18 year old boiler.

As an added bonus we have been granted a seven year warranty with it. This saves on monthly maintenance and annual checks on it; these hidden extra costs are not factored in but do remember this if you are lucky enough to get one. We actually have told a little white lie about saving on annual checks, because there is one caveat and that is, that you must get an annual check on the boiler by an approved gas engineer, so we use the same one that we do for all our other household items.

A huge thanks for this opportunity well done all.

October 23, 2021
Unprompted review
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Reply from Energy Suite Ltd

Hi Viviana appreciate the feedback and may you have many years of fun with your new boiler

Rated 5 out of 5 stars

Great Experience

I used Energy Suite to make my home more energy efficient, i qualified for a new boiler and internal wall insulation. the experience from start to finish was excellent. I was informed throughout the whole procedure and the work that was carried out was 1st class. i would highly recommend this company.

September 13, 2022
Unprompted review
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Reply from Energy Suite Ltd

Hi Qalb. Thanks for the feedback. It means a lot to us when customers have a positive experience .

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with
Very professional, knowledgeable and obliging
The work they did for me was top class, the workmen were very skilful, extremely tidy and punctual
Keep up the good work and Many Thanks

June 7, 2022
Unprompted review
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Reply from Energy Suite Ltd

Hi Stephanie. Thank you for the feedback, as its this type of response that helps us keep up the high standards we set for ourselves.

Rated 5 out of 5 stars

All went well…

Good service,workers pleasant and explained all they did,and cleaned up after themselves.

December 7, 2021
Unprompted review
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Reply from Energy Suite Ltd

Hi Margaret . Im glad you enjoyed our service and thank you for the feedback

Rated 5 out of 5 stars

Green home grant!

Underfloor insulation, loft insulation and new doors! Excellent service throughout! Kept upto date with progress and job completed. Happy customer!

November 24, 2021
Unprompted review
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Reply from Energy Suite Ltd

Thanks Lorna appreciate the feedback

Rated 5 out of 5 stars

Amazing experience and highly recommend…

Amazing experience and highly recommend the company. From people on the phones in the office, who try to help and go the extra mile for you. To the people who fitted the appliances, always keep you in loop if there was any issues they let you. They gave step by step guide to what they doing on the job. Hard working and tidy throughout the job, i couldn't fault them.

June 15, 2022
Unprompted review
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Reply from Energy Suite Ltd

Thank you Karen for the feedback

Rated 5 out of 5 stars

Door fix.

Our experiences was good, answered the phone to us all the time, sorted the issues we had due to no fault off there own.

The items we ordered and fixed was done a so smoothly.

June 9, 2022
Unprompted review
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Reply from Energy Suite Ltd

Thanks for the feedback

Rated 5 out of 5 stars

Amazing service

I received a lovely call from a young women who informed me I was eligible for a free government scheme! Energy Suite were amazing at assisting me every step of the way to my new boiler. The team who came and installed the boiler were extremely polite and respectful and I was absolutely blown away by the service.

June 8, 2022
Unprompted review
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Reply from Energy Suite Ltd

Hi Maryam Thanks for the feedback.

Rated 5 out of 5 stars

Had a brilliant experience with this…

Had a brilliant experience with this company. They came down and looked over my home the size of rooms and existing radiators and advice the size of boiler I would need. They fitted a new boiler within weeks and I had a brilliant customer care service from them also. Can't recommend them enough.

March 4, 2022
Unprompted review
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Reply from Energy Suite Ltd

Hi Fazila thanks for the feedback

Rated 5 out of 5 stars

These are the people for Energy

These are the people for Energy, We had our enquiry dealt with efficiently by a Tall slim guy called Naeem highly recommended

July 15, 2022
Unprompted review
Energy Suite Ltd logo

Reply from Energy Suite Ltd

Thanks for the feedback Mubeen

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