enfin levé Reviews 400

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the high quality of the products, noting their durability, original designs, and luxurious feel. The clothing is often described as beautifully made, with excellent construction and attention to detail, fitting perfectly and looking even better in person. Reviewers also frequently highlight the exceptional customer service, citing quick and helpful responses, and an overall smooth experience. The delivery service is consistently praised for being fast, often arriving sooner than expected, even for international shipments. However, some customers also noted that the shipping method, specifically FedEx Weekday Delivery + Direct Signature Required, can sometimes be inconvenient. Conversely, a small portion of people felt that the garment construction quality was not up to their expectations, leading to disappointment.

What people talk about most

Product

Consumers consistently express high satisfaction with the product quality, often describing items as... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of clothing and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting it as responsive,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good things come to those who wait. And never is it more true than when you place an order at Enfin Levé. I've ordered many times and have never been disappointed. Every item I have purchased from... See more

Rated 5 out of 5 stars

Got the Loratu cargo pants in dryskin and the iron grey colourway. This is the 2nd piece I have purchased from Enfin Level and like the first piece, I am extremely happy. I also purchased from Acronym... See more

Rated 5 out of 5 stars

This is now my 5th pair of pants from enfin leve, and I doubt it will be my last :) their herri pants in white etaproof stotz was something I’d been eyeing for a while, and I snapped it up during the... See more

Rated 5 out of 5 stars

Customer Service was quick to reply with advice on sizing before buying. Items arrived within better time frame than expected (2 weeks rather than 4) and clothes are beautifully made and great quality... See more


Company details

  1. Fashion Designer
  2. Clothing Store

Written by the company

Effortless made to order garments with technical solutions. Collection XVI now available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The delivery was as smooth as it can…

The delivery was as smooth as it can be. The packaging was on par and the quality of the products are truly the best of it all. I spent days looking at every single details that was put on the clothing and it always made me smile out of joy

January 30, 2024
Rated 5 out of 5 stars

An nice purchasing experience

As for now, i’m really happy with my purchase. Fast shipping, nice packing and a custom card that came with my pair of pants. Can’t wait to were them and see how they hold up in time.

Thanks for the precise size chart. I was worried about this point, but customer service gave me a fast and precised answer. I loved it.
I would recommand the brand

January 12, 2024
Rated 3 out of 5 stars

Enfin Levé clothes are 5 stars!

Enfin Levé clothes are 5 stars!! They're amazing!

So why only 3 stars?

This would be a 5-star review if Enfin Levé made two changes to its customer service:

1. Add all the tax and import duties at checkout rather than me having to pay UPS when it lands in the UK. It would make the whole buying process easier, quicker and more transparent. It's bad enough my idiotic government took us out of the EU to begin with, but this just rubs salt in that wound.
2. Enfin Levé's Returns policy is one of the worst I've seen. As an "international" customer, their basic position is "If you want to return something to us, tough". Add to that no support for exchanges and the double whammy of import duties, you'd better hope you ordered the right size! Other companies give free-post return labels with the purchase because guess what, when ordering online, sometimes things don't fit!

Come on Enfin Levé. Make your customer service as awesome as your clothes!

January 25, 2024
Rated 5 out of 5 stars

Phenomenal garment quality + support

I love the brand simply due to the quality and obvious amount of effort it takes to design each garment. Materials are top notch, cuts (= wearability) are top notch, and not even mentioning the aesthetic.

Additionally, enfin levé always provides the best customer support in case you have additional questions, very friendly and quick

January 23, 2024
Rated 5 out of 5 stars

High quality clothing

Bought some clothing items. The quality is stellar. Good communication, solid packaging. You get what you ordered and it gets to you pretty quick, considering this is a small operation with hand made products.

January 12, 2024
Rated 5 out of 5 stars

One day I will only wear enfin leve

One day I will only wear enfin leve. I have 3 pieces and I love them all. My recent purchase was the "uhain graphene shell jacket" - you can tell they spent a lot of time refining it. It does fit a bit bigger than I was expecting. I'm a 42 chest, athletic build, I typically fit their size "L" jackets, but this one fits a bit oversized - fyi.

December 13, 2023
Rated 5 out of 5 stars

Zehar Jacket

The Zehar jacket is well made and simply awesome. Customer service is great and responsive. The leadtime and delivery is on point. Highly recommended for technical garment enthusiasts.

December 12, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look