I'm only a week into using EngageBay. I've used other CRMs, some with much fewer features and one totally integrated software package with virtually unlimited features and totally customizable. By f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
EngageBay is an affordable all-in-one marketing, sales, and service software for growing companies to engage web visitors and convert to happy customers. Acquire leads through lead generation forms and popups, engage web visitors through beautiful landing pages, nurture them through engaging emails and automate your marketing funnel through marketing automation.
Contact info
W Verano Way 255, 95391, Mountain House, United States
- 408-520-9154
- Andy@engagebay.com
- engagebay.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great CRM!
Quick, responsive customer service for any and all issues with the platform.
Don't trust Engagebay
Don't trust Engagebay! Their cancellation process is atrocious. They don't have a place where you can cancel. They don't send you notifications if your subscription is coming due, and if you try to call them it goes to voicemail. THIS IS BY DESIGN. Their "billing" department doesn't answer the phone same with service BUT if you want to sign up? INSTANT CALL BACK. This is again, BY DESIGN. This LMS is a SCAM. Stay away from them and go with GHL or Hubspot. STAY AWAY.
I've had a great experience with EngageBay. The platform is very user-friendly, easy to navigate, and offers a wide range of features that help streamline our daily work and automate many p
I've had a great experience with EngageBay. The platform is very user-friendly, easy to navigate, and offers a wide range of features that help streamline our daily work and automate many processes.
What stands out the most is the support team. They are always available, responsive, and genuinely helpful whenever we encounter an issue or need guidance. The response times are fast, and the support agents are knowledgeable and professional.
Overall, EngageBay has been a reliable solution for our business needs, and I would highly recommend it to anyone looking for an easy-to-use CRM with excellent customer support.
Engagebay Review
I've been using EngageBay CRM for over 3 years now, and it has consistently delivered a positive experience. The platform is user-friendly, efficient, and makes managing customer relationships much easier.
One of the standout aspects for me is the exceptional customer support. The team is always responsive and willing to assist. A special mention goes to Charles, who has consistently provided outstanding support whenever I've needed assistance. His dedication and willingness to help have made a real difference.
If you're looking for a CRM solution that combines great functionality with reliable customer support, EngageBay is definitely worth considering.
EngageBay: Great integrated CRM & Marketing automation!
Engagebay is really one of the top notch CRM and marketing automation systems. We compared it with the usual suspects for CRM systems and are happy about our choice. Everything works very well and missing functionality can be easily realized using the API.
Their support team is super-responsive and has solved all minor issues within minutes.
Brilliant Customer service and…
Brilliant Customer service and excellent marketing platform - Really happy with this choice! Highly recommend!
Charles T from support is great
Charles T from support is great. Support is amazing. Learning how to use the tool now and the live chat really helps. Recommended.
Excellent service
Excellent service! The team was quick, efficient, and very responsive throughout the entire process. Their support was reliable, professional, and made everything smooth and stress-free. Highly recommended!
Feels like you have a partner. The support is the best
I use it for 2 years and I always have the best user experience and customer service.
I've been using EngageBay for managing…
I've been using EngageBay for managing contats and follow-ups and it's been quite helpful overall. Creating lists based on different criteria is simple and lead scoring features makes it easier to prioritize which leads to foucs on first.
The interface is easy to use for daily tasks, although it can feel a bit slow hen working with larger contact lists.
Overall, it is a reliable tool that helps keep things organized and makes follow-ups more consistent.
I've been using EngageBay mainly to…
I've been using EngageBay mainly to manage leads and follow-ups, and it's been quite practical for day-to-day sales work. Capturing leads from forms is straightforward, and I like that everything goes into organized lists, so I can keep track of where each lead is coming from.
Overall, a good product with good number of features and in good budget.
I've been using EngageBay mainly for…
I've been using EngageBay mainly for email marketing, and it's been pretty reliable so far. The interface is simple enought to get campaigns out quickly, and I like how easy it is to segment contacts and setup basic automation without getting lost
I've been using EngageBay for a while…
I've been using EngageBay for a while now, mainly for managing contacts, sending emails and setting up basic workflows. It's a good tool and gets the job done without being too complicated. The interface is fairly easy to get used to, and most features are in one place which saves time.
Great live chat support
Great live chat support. Fast response when there's problem
Great IT Support
I have been using EngageBay for around 3 years now and it has helped me to streamline my business immensely. It's really easy to navigate and if ever there are any tech issues the team sort them out quicky and efficiently - no fuss, just quietly confident that and reassuringly helpful.
I have been using EngageBay for my…
I have been using EngageBay for my marketing work for a while now. I mostly use it for email campaigns, contact management and setting up basic automations. It too ke a little time to get used to the workflow builder, but once I did, it made follow-ups much easier to manage. What I like is that everything is in one place, so I don't have to jump between multiple tools.
Overall, it's been useful for my day-to-day marketing tasks, especially considering the cost.
I have been using EngageBay for a while…
I have been using EngageBay for a while now, mainly for email campaigns and managing contacts for our platform. What I like is it doesn't feel overwhelming. Everything is pretty straightforward, whether it's sending broadcasts or setting up simple workflows. It's helped me stay organized without juggling multiple tools.
Very affordable and powerful high-end CRM/MAP!
EngageBay played a critical role in helping my team manage and scale up our CRM and marketing needs for the past few years. Almost all of the core and necessary functionality of all the big ticket tools (think HubSpot) but for a fraction of the cost. Customer support was always fast, effective, and kind. Thank you, EngageBay!
Best Email Marketing Platform with a Great Customer Support
We have been using EngageBay for almost two years, and overall, it has been a great experience. It is a growing platform that continues to improve and competes very well with other platforms. What stands out the most is their flexibility and excellent customer service. Their team is responsive and truly takes the time to understand your needs.
In addition, their pricing is very reasonable compared to other platforms, especially considering the level of support and features they offer.
I would definitely recommend EngageBay to anyone who is looking to switch from a more expensive platform or is not satisfied with their current service and wants a reliable solution with strong customer support.
Good CRM program
Started using it without any experience with CRM software, very straight forward easy to use. Can reccomend Engagebay to everyone!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








