Enhanced Reviews 

Well I was charged immediately and the company shipped it 30 days later. So if yall fix that id imagine all your customers would be happy

Like the update can I get another confirmation?

The process of signing up and then getting paid seems to be a straightforward process, but getting in contact with providers or customer service is almost impossible. Providers and customer service take days to respond and even after having my prescription approved, I’m now on 5 days without any resolution from customer service beyond “sorry, we’ll look into it”, to which just corresponding with them takes multiple days to receive a reply. They processed my order and charged me within seconds of the provider approving it, but at this point I’m still waiting on a resolution. When I did speak to a physician, they were friendly and helpful. But beyond that, this company has very little regard for customer satisfaction.

Terrible customer service. Charged for product not received

My prescription never gets in on time.

I had test done and then you are charging me 1100

Terrible customer service and communication waited 4 weeks to tell me product was unavailable. Then an additional 2 weeks to understand what was happening and give a solution.

Sent illegal tirzepatide to CA and did not change the pharmacy. I asked for almost 2 months who the other pharmacy would be and they couldn’t give me an answer.

It was really easy to get testosterone cypionate prescribed to me. All I needed was a short lab test, ordered by one of their doctors.

Medication not as expected; however customer care was above average

Ordering is easy and I'm glad the product line is expanding.

After starting my treatment plan i determined there were others for lower price, $199 a month for mild to no noticeable performance change. When month 1's script ended there was a 1 week gap before month 2 script arrived.

You allowed my perscription to lapse and now I'll have had ~ 3 week gap in between. I was forced to have blood redrawn and in order to do it in a timely manner I had to pay another $99 to have someone come to my home. I confirmed that my new shipment would arrive by 10/18/26 via chat with your team and not only did it not arrive, it felt like I had to start the onboarding process all over

I find the service reliable and easy to you.

Follow up was weeks delayed. Then after I messaged again someone replied and told me my order had to be resubmitted. Communication is poor if barely enough.

Knowledgeable doctors and fast service for what you need.

Sometimes it takes a long time for the refill orders to ship out.

Great product and customer service.

Paid about $600 for trizepatide. And still have not received my order, and it’s been almost a month, and they give me the run around about it being back ordered in the pharmacy, not having it in stock, and have it refunded my money or sent me a replacement.

Bad. It took 5 weeks to get the tirzepatide