Enhanced Carpets & Flooring Reviews 49

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and respectful demeanor, often noting their expertise and pride in their work. The quality of the products and the fitting service are frequently highlighted as excellent, with many appreciating the attention to detail and clean, efficient work. People also commend the company for offering a wide selection of flooring options at very reasonable prices, often finding them more competitive than larger chains. The overall service, from initial inquiry to completion, is described as exceptional, with customers valuing the clear communication, punctuality, and the team's ability to minimize disruption.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the friendly, efficient, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the wide range of good... See more

Price

Consumers find prices to be very positive. Many reviewers highlight that prices are great, very reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve and Brad installed Amtico flooring throughout the ground floor of our home. They are experts in what they do from the prep right through to the finishing touches. They were professional, poli... See more

Company replied

Rated 5 out of 5 stars

This company has laid all the floors in our house. I wouldn’t trust anyone else. Whether carpet or hard flooring the attention to detail is exceptional. It’s lovely to see tradesmen that take pride... See more

Company replied

Rated 5 out of 5 stars

ABSOLUTELY FABULOUS!!! I can not recommend this company enough!!!! Friendly , helpful, honest, professional, punctual and just all round good guys with amazing results too match 👍🏻 This... See more

Company replied

Rated 5 out of 5 stars

We've used Enhanced Carpets and Flooring numerous times and have always been super pleased with their communication, service and results. Brad responded to our email quickly and a date was set for bat... See more

Company replied


Company details

  1. Flooring Contractor
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Store

Written by the company

Enhanced Carpets & Flooring – Trusted Local Flooring Experts in the Portsmouth Area With over 32 years of experience, Enhanced Carpets & Flooring has proudly served homes and businesses across Portsmouth and the wider Hampshire area. We specialise in supplying and fitting a wide range of high-quality flooring solutions, including carpets, vinyl, luxury vinyl tiles (LVT), Karndean, Amtico, Camaro, laminate, non-slip flooring, underlay, and safety flooring. Our team of skilled fitters deliver exceptional craftsmanship and customer care, helping you choose the perfect floor for your space—whether it's for a living room, kitchen, bathroom, or commercial premises. We offer free estimates and expert advice to ensure the flooring you select not only looks great but also performs to the highest standard. From soft, comfortable carpets to hard-wearing vinyl and elegant luxury vinyl tiles, we have flooring options to suit every budget and lifestyle. We pride ourselves on reliability, quality, and a personal touch that only a local, family-run business can provide. If you're looking for professional flooring in Portsmouth or Hampshire, choose Enhanced Carpets & Flooring—where quality comes as standard.


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Outstanding from start to finish!

Outstanding from start to finish. The team care about their customers and complete the work to an exceptional standard. Personable, friendly and professional. Would recommend to anyone.

July 3, 2025
Enhanced Carpets & Flooring logo

Reply from Enhanced Carpets & Flooring

Hi David, Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch. Best wishes, Brad & Steve Enhanced Carpets and Flooring

Rated 5 out of 5 stars

Highly recommended

From start to finish Brad was professional, friendly and efficient. Gave a quote promptly and had the job finished in a timely manner and end result was fantastic. The setting was a care home and Brad and his team were very accommodating

June 24, 2025
Unprompted review
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Reply from Enhanced Carpets & Flooring

Hi Emma, Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch. Best wishes, Brad & Steve Enhanced Carpets and Flooring

Rated 5 out of 5 stars

A very timely and very professional…

A very timely and very professional installation company which we have used on two previous occasions for both new and replacement office flooring. The work was completed in a clean and efficient manner. Would highly recommend for quick, tidy and cost-effective office refurbishment.

September 30, 2024
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Reply from Enhanced Carpets & Flooring

Hi Jospeh, Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch. Best wishes, Brad & Steve Enhanced Carpets and Flooring

Rated 5 out of 5 stars

ABSOLUTELY FABULOUS!!

ABSOLUTELY FABULOUS!!!

I can not recommend this company enough!!!!

Friendly , helpful, honest, professional, punctual and just all round good guys with amazing results too match 👍🏻

This is the 4th time Iv have had these guys lay flooring and carpet and I really wouldn’t use anyone else

Thanks guys 👍🏻👍🏻👍🏻

June 4, 2025
Unprompted review
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Reply from Enhanced Carpets & Flooring

Hi Stephen, Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch. Best wishes, Brad & Steve Enhanced Carpets and Flooring

Rated 5 out of 5 stars

I have used enhanced carpets now 5…

I have used enhanced carpets now 5 times for both my business flooring and flooring and carpets at home.
The first time was in the business when we were returning after the 1st covid lock down. Brad was really helpful and the team great.
on all occasions their advise has been valued and the service is clean, friendly, precise and the communication is great.
I would highly recommend them

November 30, 2024
Unprompted review
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Reply from Enhanced Carpets & Flooring

Hi Helen, Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch. Best wishes, Brad & Steve Enhanced Carpets and Flooring

Rated 5 out of 5 stars

Great local servixe

I was keen to use a local service for my stair runner so I contacted Enhanced Carpets and Flooring. Brad was really helpful in offering advice about the type of runner we needed and helping me to find the right one for our stairs. Steve did a lovely job in fitting it and we are very pleased with the result and the service. Thank you.

July 18, 2024
Unprompted review
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Reply from Enhanced Carpets & Flooring

Hi Sally, Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch. Best wishes, Brad & Steve Enhanced Carpets and Flooring

Rated 5 out of 5 stars

Carpet

Everything was done how we wanted it.

May 22, 2025
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Reply from Enhanced Carpets & Flooring

Hi Fred, Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch. Best wishes, Brad & Steve Enhanced Carpets and Flooring

Rated 5 out of 5 stars

Excellent job done by Enhanced Carpets & Flooring

Steve & Brad did a great job laying our hallway & kitchen flooring.Would thoroughly recommend & wouldn't hesitate in using this company again.

April 22, 2025
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Reply from Enhanced Carpets & Flooring

Hi Larry, Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch. Best wishes, Brad & Steve Enhanced Carpets and Flooring

Rated 5 out of 5 stars

Excellent service and finish. 5stars!

Brad & Steve did a fantastic job supplying and fitting new carpet and vinyl floors-great quality, quick service, and flawless finish. Five stars!
Adam.

March 1, 2025
Unprompted review
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Reply from Enhanced Carpets & Flooring

Hi Adam, Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch. Best wishes, Brad & Steve Enhanced Carpets and Flooring

Rated 5 out of 5 stars

We had a difficult room to deal with

We had a difficult room to deal with, on the 3rd floor. ECF were not phased in any way. The got rid of the damaged carpet, moved a very large wardrobe, and completed the job quite quickly. All very impressive. Our first port of call when we have a flooring need.

January 23, 2025
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Reply from Enhanced Carpets & Flooring

Hi David,

Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch. Best wishes, Brad & Steve Enhanced Carpets and Flooring

Rated 5 out of 5 stars

Flooring made simple

Brad and Steve made the process very easy and simple for us. They took the concept of what we wanted for each area of the house and provided the right solution for our needs. They offered their professional expertise, without pressure, to develop our requirements and give a better finish than expected.
The standard of workmanship, and cleanliness while in our house was remarkable, and they removed all the waste.
From first contact, to acceptance of quotation, to scheduling the work, to paying the invoice, was all a breeze.
I wouldn’t hesitate to use again or recommend for others.

November 5, 2024
Unprompted review
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Reply from Enhanced Carpets & Flooring

Hi John,

Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch.

Best wishes,
Brad & Steve
Enhanced Carpets and Flooring

Rated 5 out of 5 stars

Brad & Steve are the best

Brad & Steve are the best, superb service, had flooring supplied & fitted by them for my house & offices.
Have known & used them for years & we wouldn’t go anywhere else for all our flooring needs. :)

November 6, 2024
Unprompted review
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Reply from Enhanced Carpets & Flooring

Hi Steve

Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch.

Best wishes,
Brad & Steve
Enhanced Carpets and Flooring

Rated 5 out of 5 stars

Best in the business!

Brad and Steve are the best in the business. They fitted my hallway with new vinyl and my living room carpet and have also been back to help me with repairs after my puppy attacked the carpet! I wouldn’t use anyone else for my flooring. Very good prices and a great selection.

October 1, 2024
Unprompted review
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Reply from Enhanced Carpets & Flooring

Hi Natalie

Thank you so much for your kind words and for taking the time to leave us a review. We're really pleased to hear that you were happy with our service. It means a lot to both of us, and we’re proud to provide quality flooring with a personal touch. If there's anything more we can do for you in the future, please don't hesitate to get in touch.

Best wishes,
Brad & Steve
Enhanced Carpets and Flooring

Rated 5 out of 5 stars

Fast, efficient and brilliant service.

We've used Enhanced Carpets and Flooring numerous times and have always been super pleased with their communication, service and results. Brad responded to our email quickly and a date was set for bathroom to be damp-proofed and LVT tiles laid. On the day, they worked tidily and in a way that caused us minimal disruption. As ever we were very pleased with the flooring and wouldn't hesitate to recommend them to anyone. We'll certainly be contacting them again next time around.

March 3, 2025
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Reply from Enhanced Carpets & Flooring

Hi Katherine, thank you kindly for your review! It’s always our pleasure working for you guys - thank you! Brad & Steve

Rated 5 out of 5 stars

an amazing service

They did provide an amazing service. We were more than happy with the result.

May 1, 2025
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Reply from Enhanced Carpets & Flooring

Thank you so much for your reviews guys! Always appreciated! Thank you again Brad & Steve

Rated 5 out of 5 stars

Great Service…

Great team … great choice of products … excellent advice … excellent fitting … happy & professional fitters … good price

May 21, 2025
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Reply from Enhanced Carpets & Flooring

Hi Rodney! Thank you and Sue for being such a lovely couple to work for, always our pleasure when we see you at the sandwich shop! Thank you for your time in leaving us a review, it’s appreciated. Brad & Steve (and Warwick 😂)

Rated 5 out of 5 stars

Highly recommend.

This company has laid all the floors in our house. I wouldn’t trust anyone else. Whether carpet or hard flooring the attention to detail is exceptional. It’s lovely to see tradesmen that take pride in their work. Always friendly and helpful especially clearing up behind them. Choice of flooring and prices very reasonable too.

April 5, 2025
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Reply from Enhanced Carpets & Flooring

Thank you Carol for your time in leaving us a review! In the top customer bracket you guys!

Rated 5 out of 5 stars

Brad and the team did everything

Brad and the team did everything, efficiently, cleanly, on budget and with a smile! Dfinitely recommend

November 21, 2024
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Reply from Enhanced Carpets & Flooring

Hi Chris, thank you so much for your time in leaving us a review, it’s truly appreciated! Many thanks 🙏 Brad & Steve

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