Enhance Medical Group Reviews 

3,051
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, caring, and supportive staff, who make them feel at ease and well looked after. Many highlight the exceptional service and seamless user experience, describing it as amazing from consultation to aftercare. People are very happy with their results, often expressing delight with the outcomes. However, some people mentioned occasional communication issues, such as insufficient pre-operative information or feeling dismissed during aftercare. A few reviewers also reported less friendly interactions with certain staff, particularly in recovery, and some expressed dissatisfaction with their results.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their kindness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

User experience

Consumers find the user experience to be overwhelmingly positive, with many describing it as amazing,... See more

Customer service

Clients share positive opinions on customer service, highlighting the supportive, caring, and helpful... See more

Product

Customers consistently note positive experiences with the product, with many expressing delight and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Uplift and Implants 345cc Great initial meeting and consultation in Manchester. The hospital/Operation staffing Birmingham A* and Dr Koda was phenomenal in explaining everything in a no nonsens... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous service from start to operation, with 3 after care appointments already booked. Had my operation yesterday and I couldn't have been treated any better! The staff, nurses, Anaesth... See more

Company replied

Rated 5 out of 5 stars

From my very visit for my consultation through to my after care I can not compliment Enhance enough. The helpful staff with their professionalism and care are abundant. The wonderful staff at St Josep... See more

Company replied

Rated 5 out of 5 stars

From the initial xontact Enhance have listened and heard what i wanted to achieve. All staff are professial and welcoming and immwdiately made me feel relaxed. Admission and surgery is beyond 5*. I... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Plastic Surgeon
  3. Plastic Surgery Clinic
  4. Private Hospital
  5. Surgeon

Written by the company

Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.

Breast Enlargement From £4,250

Written by the company

Book Your Free Consultation Today
Please feel free to call our team on 0800 808 5630 or visit our website for more information

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(3,051)

434 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Breast augmentation

I had my breast augmentation Wednesday (today is Friday) and I couldn’t be happier, the staff are absolutely amazing. My admission time was 12.30 I was so nervous but the lovely nurse calmed me down. I had to do a few checks and paper work then straight into surgery which was good for me as I’m an over thinker. I absolutely hate needles but the staff kept me calm by talking to me and before I knew it I was asleep.
I woke up with minimal pain just felt very tight on my chest. I was asked if I wanted something eat, I had toast and a cup of tea, she then told me everything I needed to know about my recovery then a few hours later I was allowed to leave. I really couldn’t thank all the staff enough they were absolutely amazing

February 18, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Joanne! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Im so glad i went with the company

Im so glad i went with the company, they really made me feel at ease and helped as much as possible to make the surgery successful. Everyone is so nice and friendly my surgeon mr maher was the best.

February 10, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sophie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind word!

Rated 5 out of 5 stars

All the staff at the Birmingham clinic…

All the staff at the Birmingham clinic were so so lovely and I’m beyond happy with my results, it’s exactly what i wanted! I would recommend enhance medical group to everyone!

February 7, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Hannah! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind word & recommendations!

Rated 5 out of 5 stars

I recently underwent a breast augmentation

I recently underwent a breast augmentation with Enhance Medical Group, and I can honestly say my experience was exceptional from start to finish.

From my very first enquiry, every member of the team was warm, welcoming, and genuinely kind. They created an environment where I felt completely comfortable asking questions - even the ones I thought might seem small or insignificant. At no point did I feel rushed or dismissed. Instead, I felt supported, informed, and truly cared for throughout the entire process.

A special mention must go out to my Patient Care Coordinator, Melanie. She was outstanding. She was always prompt in responding to my messages, incredibly knowledgeable, and consistently reassuring. No question was ever treated as unnecessary, and she took the time to ensure I understood every stage of the journey. Her calm, professional manner made what could have been an overwhelming experience feel manageable and positive.

I would also like to recognise my surgeon, Mr Maklad, who was absolutely fantastic. From consultation through to surgery, he inspired complete confidence. His expertise and professionalism were evident at every stage, and I felt I was in very safe hands. The results he has achieved for me are truly amazing - exactly what I hoped for. I would wholeheartedly encourage anyone considering surgery to trust their surgeon's expertise. Mr Maklad clearly knows exactly what he is doing and his skill and attention to detail speak for themselves.

On the day of surgery, the entire clinical team were exceptional. I was understandably nervous and questioning whether I was making the right decision, but they were incredibly reassuring and attentive. They continually checked in on me, ensured I was comfortable, and never once made me feel rushed. Their compassion and professionalism made all the difference.

Overall, my experience with Enhance has been nothing short of outstanding. The level of care, communication, and support I received has been second to none. I cannot recommend them highly enough.

November 14, 2025
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Bianca! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind word & recommendations!

Rated 5 out of 5 stars

Fantastic experience

Stress free, professional and efficient.
My surgeon was knowledgeable and gave me exactly what I wanted to achieve.
Surgery went ahead with no issues, lovely nurses felt completely at ease.
Very satisfied with every aspect of my journey with enhance medial. Thank you

January 28, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Nadine! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Absolutely superb service,from…

Absolutely superb service,from beginning to end,fully supported by superb staff,am thoroughly thrilled with the results .

October 29, 2025
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Helen! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

It was a fantastic service

It was a fantastic service, all the staff are very friendly and helpful.

February 15, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Suzanne! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Five stars for Abbie ⭐️⭐️⭐️⭐️⭐️

I have had an amazing experience with Enhance. I would like to say a special thankyou to Abbie my patient care coordinator. She has been there every step of the way. She has been patient,friendly and very informative whilst being down to earth and friendly. This has made this experience so much better. I can’t thank the team at Enhance enough. Thankyou Abbie can’t recommend you enough.

February 16, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Lisa! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Breast augmentation

Highly recommend Enhance
From the first appointment they was so good
Staff was fantastic on surgery day and made me feel at ease. Check ups and follow ups was amazing
So happy xx

January 31, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Clairemarie14! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Amazing!!

Amazing! I should’ve done this review right after my fantastic makeover …it’s officially been a year since I had my life changing experience with the gorgeous Dr.Fallico
She knew from our first meeting what I needed and wanted without any explanation. From the start her lovely staff were so friendly and helpful (buy the bras ahead of time with them) and the results of my breast reduction and lift were breathtaking! Recovery was a breeze..no pain and comfort immediately! We booked a hotel right around the corner for the follow up as it’s 3rd day. Karen McCormack does the follow ups and was comforting and helpful with what to do and to expect for best recovery! Awesome staff and Dr Fallico is truly an artist! She really gives you a second chance at looking good at56!but really rocking it looking like your 40!
If I get anything done again
I’ll be back to see her again!

February 1, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Lavinia! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Great contact and lovely people to deal…

Great contact and lovely people to deal with! Answered all my questions.

January 31, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Olivia! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

The whole experience was easy and…

The whole experience was easy and efficient. All the staff were incredibly kind and did an amazing job pre, during and post surgery.

February 5, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Erin! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

I had the most amazing experience with enhance

I had the most amazing experience with enhance medical. The whole team went above and beyond making my whole journey so comfortable.

February 11, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Victoria! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 4 out of 5 stars

The whole team are amazing

The whole team are amazing, very professional & kind, the down side was the very noisy air con unit in the ward which kept me awake all night, but I’m very happy with my reduced boobs !

February 11, 2026
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Reply from Enhance Medical Group

Thank you so much for your lovely feedback Susie!

We’re absolutely delighted to hear that you found the whole team amazing, professional and kind — that truly means so much to us. We work very hard to make sure every patient feels supported and cared for throughout their journey.

We’re sorry to hear the air handling unit disturbed your sleep. Unfortunately, it is an essential part of the hospital environment and plays a crucial role in maintaining a strictly controlled temperature and air quality within our hospital. This is incredibly important for patient safety, comfort, and clinical standards, particularly in a surgical setting.

That said, we really appreciate you mentioning it, and we’ll always pass feedback on to our hospital management.

Most importantly, we’re so pleased you’re happy with your results!

Rated 5 out of 5 stars

Fantastic experience

I was referred by a friend after she had an amazing experience here and I had exactly the same. From the first phone call I had to confirm my appointment to the aftercare I have received I cannot praise them enough. Everyone is so amazing and always available to help in any way and answer any question that you could have. Cannot recommend this enough from the support to the extremely natural and beautiful results I have received.

July 22, 2025
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Elizabeth! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

What an amazing experience

What an amazing experience! The whole day from start to finish was an absolute breeze. I arrived at the Solihull hospital, a tad earlier than my admission time so waited in reception. I was called at bang on 1pm. Down for surgery at 2:20pm and awake on the ward at 3:20pm! Discharged by 5:15pm!
Very quick, very efficient and very afformative staff. The anasthesist team were fantastic, made me laugh and kept me calm. My surgeon was Ben Khoda! - he's done an absolutely INCREDIBLE job! To say I started with absolutely no boobs and woke up with a pair is just beyond me! I am in pain as expected but would do it all again in a heartbeat and my advice to anyone thinking about it is DO IT.
My PCC Abbie also has been fabulous! On hand for advice when needed and really re-assuring also!

Thank you to the entire team at enhance medical group. You've changed my life!

February 11, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Chloe! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

dont be nervous nor worried

it was very rocky at the beginning but enhance only puts you first and your safety.

on the day it was very smooth sailing. all just went very well and the care was great.

February 1, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Chloe! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

I was made to feel comfortable and…

I was made to feel comfortable and reassured. Everyone was so friendly, helpful, professional and experienced and kept me completely informed. I felt like I was in good hands and being well taken care of.

February 6, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Natasha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

I had such an amazing experience with…

I had such an amazing experience with every single member of staff at Enhance. I had Aster and David looking after me overnight and they were so attentive and caring. Put me at ease, so professional at all times. Provided the best care ! Aster went above and beyond for me. So grateful for every member of staff at Enhance Hammersmith

February 7, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Amy! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing experience from my…

Amazing experience from my consultation, with mr Seno, the day of surgery and aftercare.
All the staff who looked after me and made me feel comfortable. Especially Tony on the day of surgery and Holly who saw me to change my tapes and took my stitches out.

January 28, 2026
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Natalie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

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