Enhance Medical Group Reviews 

3,050
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, caring, and supportive staff, who make them feel at ease and well looked after. Many highlight the exceptional service and seamless user experience, describing it as amazing from consultation to aftercare. People are very happy with their results, often expressing delight with the outcomes. However, some people mentioned occasional communication issues, such as insufficient pre-operative information or feeling dismissed during aftercare. A few reviewers also reported less friendly interactions with certain staff, particularly in recovery, and some expressed dissatisfaction with their results.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their kindness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

User experience

Consumers find the user experience to be overwhelmingly positive, with many describing it as amazing,... See more

Customer service

Clients share positive opinions on customer service, highlighting the supportive, caring, and helpful... See more

Product

Customers consistently note positive experiences with the product, with many expressing delight and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Uplift and Implants 345cc Great initial meeting and consultation in Manchester. The hospital/Operation staffing Birmingham A* and Dr Koda was phenomenal in explaining everything in a no nonsens... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous service from start to operation, with 3 after care appointments already booked. Had my operation yesterday and I couldn't have been treated any better! The staff, nurses, Anaesth... See more

Company replied

Rated 5 out of 5 stars

From my very visit for my consultation through to my after care I can not compliment Enhance enough. The helpful staff with their professionalism and care are abundant. The wonderful staff at St Josep... See more

Company replied

Rated 5 out of 5 stars

From the initial xontact Enhance have listened and heard what i wanted to achieve. All staff are professial and welcoming and immwdiately made me feel relaxed. Admission and surgery is beyond 5*. I... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Plastic Surgeon
  3. Plastic Surgery Clinic
  4. Private Hospital
  5. Surgeon

Written by the company

Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.

Breast Enlargement From £4,250

Written by the company

Book Your Free Consultation Today
Please feel free to call our team on 0800 808 5630 or visit our website for more information

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 93% of negative reviews

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4.8

All reviews

(3,050)

432 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff

Friendly staff, great communication, would defo recommend, great surgeon DR Hamza, did exactly as I wanted and explained everything clearly and didn't mind answering all my questions I had alot!

April 29, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Deborah! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Couldn’t fault them best you get

Couldn’t fault them best you get

April 29, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Marie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

I’m only two days post op

I’m only two days post op, but I have to say all of the staff and my PCC have been amazing throughout
My surgeon Mrs Mudera made me feel comfortable and was honest from the very first consultation - so far couldn’t fault Enhance Medical at all

May 5, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Georgina! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 2 out of 5 stars

Rhinoplasty procedure

It has taken me sometime to write this review, but I finally feel ready.
I had a rhinoplasty procedure in October 2024; this was not an easy decision and had been deliberating for several years but decided it was time.

I completed extensive research and decided to book the surgery wit Enhance. I was impressed by their customer service and customer reviews of the company.

Firstly, the customer service was really good; and I have no complaint in relation to the sales team.

However the actual result of the surgery is poor. I specifically asked the surgeon (Doctor Seno) during my consultation for a smaller nose specially in the tip. I provided images of the desired nose, and was told that it was achievable. It was explained that it would not be possible to copy the image of the nose completely as every face shape is different, which I completely understood.
I specifically asked for a smaller nose, specifically a smaller tip, with lift and definition.

The surgery went as planned and the post care was fine.

After having the cast removed I could not see a massive difference, but understood there would be substantial swelling, and was advised to be patient and trust the process.

After 6 months the shape of my nose had hardly changed at all; I went for my review, to be told to massage the tip daily, as it may still be swollen. I followed these instructions but it made little difference.

Again I was patient, hoping that the lack of shape change was due to swelling. However 12 months later the shape had not changed at all. I contacted the customer services who advised discussing the matter during my 12 month review.

During my 12 month review I explained I was not happy with the result and showed images of the before and after to show there was minimal difference. I found Doctor Seno incredibly rude and dismissive. He stated that if I wanted the tip smaller it would look too pinched and that was that. I asked if there was anything else I could do but he was again dismissive, my 12 month review lasted all of 5 minutes.

This has really upset me, having waited for years to build the courage to have the procedure, I am now no further forward and several thousands of pounds down.
I did express my views and asked for help from the customer services, but they did help with my concerns.

I am now 18 months post op and have finally sought further advice, to be told saying the nose would look too pinched is a common defensive response, and revision surgery would be able to refine the tip, increase definition rather than shrinking and slightly rotate (lift) the tip while keeping it natural.

This is exactly what I asked for during my first consultation but was clearly no listened to.

The irony is Doctor Seno told me one size does not fit all, but this is exactly what he has done. Rather than listening to my requests, he has completed a generic ‘nose job’, resulting in minimal change.

The change is so minor my own mother did not notice I had had the surgery!

I feel that Enhance specialise in breast augmentation, and this is why their social media is predominately advertising these results.
Therefore I would not recommend using enhance for rhinoplasty especially Doctor Seno.






L

October 29, 2025
Unprompted review
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for taking the time to share your feedback Cindi. We are sorry to hear that you feel disappointed with your experience and outcome.

We do appreciate your kind words and to hear that you were impressed with our customer service & patient care coordinator teams.

In relation to your surgical result, we would like to clarify that all surgical plans are discussed and agreed in detail during consultation, with the aim of achieving a result that is both aesthetically appropriate and surgically safe for the individual patient. Rhinoplasty is a highly complex procedure, and outcomes must take into account each patient’s unique anatomy, skin thickness, facial proportions, healing characteristics, and long-term structural support.

Mr Seno has a professional duty to advise and act in the patient’s best interests at all times. During your follow-up consultations, further surgery was not recommended as an appropriate resolution to your concerns, as overly reducing or refining the nasal tip further may have risked creating an unnatural or over-pinched appearance. Whilst we understand this may not have aligned with your personal preference, at the time of those appointments, these recommendations were made from a clinical, aesthetic and ethical standpoint.

We also note that there is evident change and improvement between your pre-operative and post-operative appearance, and the surgical plan & result being within the expectations set for your surgery.

We are genuinely sorry to hear that you feel dissatisfied with the final outcome, as patient satisfaction is extremely important to us. We do, however, wish you all the best moving forward and thank you again for sharing your experience. If you do wish to discuss to your results further with our team please do not hesitate to contact your PCC and we will be happy to help.

Rated 5 out of 5 stars

Fantastic experience - Highly Recommend

From my original consultation to my surgery and my after care appointment, I cannot fault my treatment. I have to give my review five stars particularly to all the staff who have been part of my treatment. I elected to have my surgery in Hammersmith - I was admitted around lunchtime and I was in my hotel late afternoon. I’m just on the train heading back home from Leeds after attending my first checkup. I can 100% recommend Enhance Medical for Breast enhancement surgery.

April 27, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Rachel! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

​From the heart ❤️

​I am writing to share my deepest gratitude and provide feedback on my recent surgical journey with Enhance. From start to finish, the level of care, professionalism, and genuine human kindness I experienced was nothing short of extraordinary.
​My journey to this surgery wasn't the easiest due to some health complexities beforehand. I want to give a special, massive thank you to Rebecca. She was my rock throughout the entire pre-op process. Without her incredible support, persistence, and help with my medical situation, I don’t know if I would have made it to the operating table. She went above and beyond, and I will never forget how she advocated for me.
​The day of the surgery was a wonderful experience. Every single member of the team – from the nurses who comforted me, to the anesthesiologists who made me feel safe and calm, and of course, my surgeon, whose expertise and bedside manner were world-class – made me feel like I was in the best possible hands. Their attention to detail and care for my well-being was evident at every stage.
​What touched me the most was the aftercare. Receiving a call the following day just to check in on me and see how I was recovering shows that Enhance truly cares about their patients as people, not just "cases."
​This has been a life-changing experience for me, and I am so grateful to the entire team for making a stressful situation feel so positive and smooth. Thank you for your dedication, your kindness, and for looking after me so beautifully. I couldn’t have asked for a better team.
​With sincere thanks and best regards,
Ksenia Magiera

May 4, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Ksenia! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

The staff was really nice and kind and…

The staff was really nice and kind and hospital services were very good.

April 25, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Corina! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

It’s very good service

It’s very good service

April 25, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Gabriela! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

FDL tummy tuck

From the very first phone call I have had nothing but an amazing experience, everyone has been incredible! Enhance really look after you at every step. I had a FDL tummy tuck and lipo suction and I had to stay over night after my surgery this was honestly the best hospital experience I’ve ever had from the nurses who looked after me before theatre to when I went in to theatre everyone was amazing and made me feel so calm and relaxed, my care team after surgery was absolutely amazing and so kind and nothing was too much. My surgeon dr Ben khoda has been amazing and has changed my life I’m only 12 days post op but already my results are amazing. I literally cannot sing enhances praises any louder every person and every step has been amazing.

April 20, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Kara! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Im so happy I chose to go with enhance!

I’m now a week post-op after my breast augmentation at the Birmingham clinic with Mr Maklad, and I honestly couldn’t be happier with my experience.

From start to finish, I couldn’t fault Enhance at all. The pre-op care was incredibly thorough, and my treatment coordinator, Steve, was amazing. He made me feel like no question was too much trouble and was always kind, patient, and understanding throughout the entire process.

On the day of surgery, I was very nervous, but my anaesthetist was so lovely. He kept me calm by chatting with me and really helped take my mind off everything, which made such a difference. My nurse, Wendy, was also incredible—so attentive and caring. She stayed by my side and made waking up from surgery feel so much easier and more comfortable than I expected.

Mr Maklad was equally reassuring on the day. He took the time to calm my nerves and made me feel completely confident that I was in safe hands—which I absolutely was. Even though I’m only one week post-op, I’m already so happy with my results. Any questions I’ve had since have been answered quickly and thoroughly.

I’m so grateful to everyone at Enhance—I’m really glad I chose them.

April 26, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Holly! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Enjoy your experience

Supported through out the whole process experience with enhance was amazing on day of my surgery the staff was outstanding I guess they have a lot of people going in nervous but you don’t have time to feel anything like that they never leave you sat around waiting hours on your own always coming in the room to check on you and have a conversation keeping you up to date on where you are on the list going in to theatre staff was outstanding have you laughing before you know it your waking up I would highly recommend any one going with them if I ever had anything again I would definitely choose going with them again absolutely amazing from staff to experience can’t thank them enough

April 21, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Alice! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Very happy with the service from…

Very happy with the service from Enhance, I’ve had 3 surgeries with them now and each time I have been very well looked after by the theatre team, surgeons, nurses and other staff at enhance. Everyone is so very friendly and professional. I would go back to them again but I may stop now 😅 thank you Enhance team🩷

April 21, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Alice! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Breast augmentation ❤️

I would like to express my sincere gratitude for the experience I had during my breast augmentation surgery.

From the very first moment, I felt safe and confident. The nurses were exceptional—always by my side with care, kindness, and professionalism. They made me feel comfortable at every stage of the process, and their support was truly invaluable.

A big thank you goes to my surgeon Mohamed Maklad the outstanding work and the beautiful result. The attention to detail and expertise are clearly reflected in the final outcome, which has left me extremely satisfied.

I would also like to warmly thank my patient care coordinator Steve Ashworth for the excellent service, kindness, and prompt responses to all my questions.

Overall, my experience was excellent, and I feel truly grateful to have been in such good hands. I highly recommend them!

April 9, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Maria! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Great care from start to finish

Great care from start to finish. Fully informed throughout the process.

April 28, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Tracey! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Professional and reassuring from start…

Professional and reassuring from start to end.
Couldn't have asked for better. Thank you ❤️

April 16, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Leah! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

All the staff was so lovely and helpful…

All the staff was so lovely and helpful really gave me what I wanted and couldn’t of had a better experience in another clinic

April 20, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Melanie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Excellent experience

The surgeon, Dr Awad, was absolutely amazing. Made me feel so comfortable and calm. The nurses were also incredible, taking care of me when I came out of surgery. Day 3 post op now, and I am already so happy with my results. Would recommend to anyone!

April 24, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sophie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Patient Centered and Caring Start to Finish

Really good start to finish; patient centred at all times, Mr Khoda was my surgeon and has been amazing, he listened to what I wanted to achieve from the start explained my options so I could make an informed decision and has delivered exactly. Really happy with Mr Khoda and the Enhance Team for my BA journey.

April 7, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Melanie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Breast reduction

Would never normally give 5* reviews on experiences unless i felt it was genuinely worth it. I had such a great experience from start to finish last Wednesday when I went for my breast reduction. The staff were efficient and professional and couldn’t have done enough for me. So far I can already tell and feel Mr Maklad has worked a miracle and couldn’t be happier! The organisation and support offered during my after care has been great! Special mention to the night staff on the 22nd April- Dr David and his 2 amazing nurses especially, who couldn't have done enough for me and another lady who was staying overnight. From one nurse to another I couldn’t praise them both enough they were angels- thankyou!

April 22, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Alexandra! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 4 out of 5 stars

Breast augmentation with Ben Khoda

I had my breast augmentation with Ben Khoda just over 7 weeks ago now, I’ve still got a long way to go to be fully healed but I am so happy with my boobs and they’re even better than I expected! Everyone at enhance was all really friendly and welcoming, I would say post surgery it does feel slightly rushed and aftercare isn’t that thorough I did feel as though I was left a bit unsure on what was/wasn’t normal and felt slightly dismissed when ringing the nurse for some reassurance. However overall I would definetly recommend enhance and would return if I wanted anything else in the future🫶🏼

March 4, 2026
Unprompted review
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 4 star review Am! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your constructive feedback, your very kind words & recommendations!

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