Enhance Medical Group Reviews 

3,051
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, caring, and supportive staff, who make them feel at ease and well looked after. Many highlight the exceptional service and seamless user experience, describing it as amazing from consultation to aftercare. People are very happy with their results, often expressing delight with the outcomes. However, some people mentioned occasional communication issues, such as insufficient pre-operative information or feeling dismissed during aftercare. A few reviewers also reported less friendly interactions with certain staff, particularly in recovery, and some expressed dissatisfaction with their results.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their kindness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

User experience

Consumers find the user experience to be overwhelmingly positive, with many describing it as amazing,... See more

Customer service

Clients share positive opinions on customer service, highlighting the supportive, caring, and helpful... See more

Product

Customers consistently note positive experiences with the product, with many expressing delight and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Uplift and Implants 345cc Great initial meeting and consultation in Manchester. The hospital/Operation staffing Birmingham A* and Dr Koda was phenomenal in explaining everything in a no nonsens... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous service from start to operation, with 3 after care appointments already booked. Had my operation yesterday and I couldn't have been treated any better! The staff, nurses, Anaesth... See more

Company replied

Rated 5 out of 5 stars

From my very visit for my consultation through to my after care I can not compliment Enhance enough. The helpful staff with their professionalism and care are abundant. The wonderful staff at St Josep... See more

Company replied

Rated 5 out of 5 stars

From the initial xontact Enhance have listened and heard what i wanted to achieve. All staff are professial and welcoming and immwdiately made me feel relaxed. Admission and surgery is beyond 5*. I... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Plastic Surgeon
  3. Plastic Surgery Clinic
  4. Private Hospital
  5. Surgeon

Written by the company

Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.

Breast Enlargement From £4,250

Written by the company

Book Your Free Consultation Today
Please feel free to call our team on 0800 808 5630 or visit our website for more information

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(3,051)

434 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing company

Amazing company. So supportive and friendly. From my consultation to day of surgery amd after care to remove my old inplants to then have an uplift. I would 10000% would recommend to anyone. They was so patient and friendly Anytime I had questions they where available straight away on the phone or responded quickly via email. I am delighted with my surgery

February 21, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Laura! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

London

I am extremely satisfied with the service I received. The staff were not only friendly and welcoming, but also highly professional throughout my entire experience. Everything was handled efficiently and with great attention to detail, which made me feel comfortable and well taken care of.

The atmosphere was pleasant, and it was clear that customer satisfaction is a top priority. I truly appreciate the kindness, patience, and professionalism shown, and I would gladly recommend this place to others. Thank you for such a wonderful experience!

March 23, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Paulina! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

honest surgeon

honest surgeon, great results. professional, high standard hospitals and reception areas.
lots of pre and post op support.

March 22, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Stephanie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Great experience

Such good care from the moment of arranging a consultation. Everyone was so kind, supportive and helpful.

March 26, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Elisha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

The whole experience from the start to…

The whole experience from the start to now has been amazing! Couldn’t fault enhance medical , communication has been spot on, the care during surgery and after has been outstanding.

March 18, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Natasha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 4 out of 5 stars

Brest augmentation

My breast augmentation surgery was on March 18th. I was very warmly welcomed at the clinic. Unfortunately, I don't know the names of the people caring for me because none of them introduced themselves, but everyone was very nice, including the anastiologist and Dr. Fallico. Unfortunately, my PCC Melissa wasn't helpful; she didn't respond to my messages, and when she did, it was only after a few days. After the surgery, I felt like I was in an NHS facility, not a private clinic. I was told to get well quickly, even though I was feeling very dizzy. No one informed my husband to pick me up, and I was told to go to the waiting room, still feeling dizzy and uncomfortable sitting among the people who came for the consultation. My husband picked me up after 40 minutes, and no one even said goodbye when we were leaving, and no one asked how I was feeling?I also had two post-op bras in my backpack before the surgery because I didn't know which color to choose first. The nurse advised me to wear a black one, so the beige one stayed in the my backpack. A few hours later, at home, I noticed that only an empty box remained. Someone had taken out the bra – I don't understand why anyone was rummaging through my things. Of course, I asked my PCC Melisse about it, and as always, she wasn't helpful. She replied that she had checked and that I hadn't left anything anywhere, and I'm 100% sure that the bra was in the backpack. Apart from that, I'm very happy with the results of the surgery – my breasts are exactly what I expected.Thank you!

March 18, 2026
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Reply from Enhance Medical Group

Thank you for taking the time to share your feedback Katarzyna. We’re really pleased to hear that you are happy with the results of your breast augmentation, as this is always our main priority.

We’re also glad that you felt warmly welcomed on arrival and that your experience with the clinical team and Dr. Fallico was positive.

We have carefully reviewed your case with the team involved. Your clinical notes confirm that you were stable, comfortable, and met all discharge criteria following surgery, which was also signed and agreed by you at the time. As part of our standard process, patients are advised of their discharge timing so they can contact their chaperone directly when ready for collection.

While some mild dizziness can occur following anaesthesia, patients are only discharged once it is clinically safe to do so. Our team are always available on the ward, and patients are encouraged to inform staff at any point if they require additional assistance.

In relation to your belongings, patients go into theatre with one selected post-operative bra, while any additional items are stored either in their personal luggage or Enhance bag alongside aftercare items. There is no requirement or reason for staff to access personal belongings outside of the patient’s presence unless specifically requested. We understand you had asked for the empty box to be retained, which may explain why this remained in your bag, and it is possible the additional bra was placed separately within your belongings.

With regards to communication, all messages are responded to as promptly as possible within working hours, and support remains available throughout the patient journey.

All members of the clinical team follow standard protocol of introducing themselves to patients upon arrival and throughout their care.

We take all feedback seriously and continuously review our processes to maintain a high standard of care. Following your review we arranged for your PCC to contact you to go through any questions or concerns you may have had. If you would like us to look into anything further, please feel free to contact your PCC directly and they will be happy to help.

Thank you again, and we wish you a very speedy recovery and we look forward to caring for you during your aftercare.

Rated 5 out of 5 stars

I had my breast augmentation surgery on…

I had my breast augmentation surgery on the 13th March at Enhance Solihull, I am now 11 days post op and feeling great! My surgeon was Mr Seno and I couldn’t fault my experience so far (375cc & 400cc High profile, smooth, round dual plane). My admission time was 7am, and I was out from my surgery at around 9:15 am, and discharged at 11:30! The process was so smooth and everyone there was very kind and helpful. I was also worried as I had never been under anaesthetic before and was nervous about being sick post surgery, I explained this to the anaesthetist and he made sure to give me anti sickness. I had no nausea coming round from surgery!

My recovery has also been smooth and have had no issues and minimal pain or discomfort, it’s definitely not been as bad as I thought!

At my first post op appointment the nurse Chloe looked at my incisions, which are so tiny, and informed me they were healing well enough for me to be able to shower 1 week post op!

Currently I’m happy with my surgery. I understand it’s a long process to see final results as they are still sitting high, but so far so good!

I would definitely recommend enhance medical Solihull and Mr Seno.

March 13, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Poppy! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & reccomendations!

Rated 5 out of 5 stars

blephostophy

I had blepharoplasty march 9th 2026 with Mr Sano (enhance medical group)
Perfect throughout,staff were kind ,friendly and supportive and Mr Sano was extremely kind ,thorough and his work on me was immaculate.would highly recommend and would certainly go back .ny 1st experience and I’m so glad I chose Enhance medical group

March 9, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing staff

The staff were so amazing and kind, helped me with everything I needed no matter what it was, kept me calm the entire time, couldn’t have asked for a more smooth and relaxed experience

March 18, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sammi! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

If you’re looking for a review to decide on the positive and negative ones on whether or not to go ahead with your surgery, keep reading!

If you’re looking for a review to decide on the positive and negative ones on whether or not to go ahead with your surgery, keep reading!

I had my surgery at the start of March and I cannot fault Enhance on my experience, the only issue I had was the first evening after having my surgery done was getting ahold of someone on the emergency line, but other than that I would give a 9.8/10 on my experience with the hospital.

I had my surgery done by Dr Ottaviani and the lovely nurse Oliwa and my recovery team was nurse Tony and Ron who helped me to recovery after coming round.

It was a very inviting and helpful team, clean and friendly environment

March 5, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Shanae! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for your feedback and for choosing Enhance as your trusted surgery providers. Thank you for your very kind words!

Rated 5 out of 5 stars

Amazing

Amazing.
From start to finish it was a professional experience. All made me feel in safe hands

March 16, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sarah! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

If you are looking for a skilled…

If you are looking for a skilled surgeon, I highly recommend Dr Mudera . She was very professional and patient with my questions regarding implant placement. The staff made me feel comfortable and secure throughout the process.They really care about their patients.

March 7, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Patryk! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & reccomendations!

Rated 5 out of 5 stars

I had surgery yesterday uplift with…

I had surgery yesterday uplift with implants and I couldn’t have asked for better care. Enhanced medical staff are professional, kind and caring. My surgeon Mohamed shalabi was amazing. So thorough with everything from the consultation to seeing me before surgery on the day for more measurements and confirming I was happy with our decisions. He comes through after surgery to check how you are and lets you know how surgery went. The nurses/HCA are just wonderful and so kind. I’m so happy with the service.

March 15, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Leanne! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Couldn’t be more pleased with the care…

Couldn’t be more pleased with the care and efficiency at enhance Hammersmith. Shoutouts to Melissa L PCC, Benjamin who checked me in on day of surgery, the pleasant anaesthetist, Dr Ottaviani and Oxana for her care post surgery day… I was put at ease and greeted beautifully by reception when I arrived at 7am and from then on it was a pleasant efficient experience. I can’t wait for my check up next week to see how I’m looking. Thank you Enhance. Superb team ❤️

March 15, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Jenna Louise! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

8 weeks post op from breast…

8 weeks post op from breast augmentation, love my results and the after care has been great. My surgeon was Dr Bilal Rafique, he was great I would definitely recommend him! Big thank you to Tony on the day of my surgery who calmed me down a lot! Been a positive experience for me. Thank you to all at enhanced medical group

January 18, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Michaela! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Really good experience and aftercare…

Really good experience and aftercare was good. Heard mixed reviews about enhance but I can assure you this was such a good experience, professional, good aftercare. Highly recommend.

March 9, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review M.S! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

What an amazing experience

What an amazing experience from start to finish! From consultation to surgery was a breeze and such a stress free process! I’m only 1 week po but I’m in love with my results already!! Ben khoda worked some magic on me ✨

March 4, 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Ashleigh! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Thanks to Giulia Colavitti and Enhance!

Everything has been so smooth sailing with Enhance. From my first consultation to my surgery day, everyone has handled everything amazingly well and made me feel so comfortable. Wouldn’t have chosen to go anywhere else! I had my surgery on 1st March with Giulia Colavitti, she has been amazing since I first met her, really listened and understood my concerns and also knew what would suit my body the best! Thank you to Enhance and to Giulia!

March 1, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Jasmine! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

I recently had a breast lift with implants

I recently had a breast lift with implants at Enhance Medical Group in Hammersmith and I honestly couldn’t be happier with my experience.
From the very first consultation through to surgery and aftercare, the whole team made me feel comfortable, informed and supported. My surgeon, Dr Ottaviani, was incredible — so professional, reassuring and clearly very skilled. He took the time to explain everything and made me feel completely confident going into surgery.
I’m now just 2 days post-op and I’m already loving the results. The care I received after surgery was amazing as well — the nurses were so kind, attentive and supportive while I was recovering.
Every member of staff I met was friendly, welcoming and professional, which made the whole experience even better. I felt genuinely looked after the entire time.
Thank you to Dr Ottaviani and the whole team at Enhance Medical Group — I’m so grateful and would absolutely recommend them!

March 5, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Avelena! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Face, neck lift and upper blephroplaasty

This is my 2nd time using enhance and mr seno and I would never go anywhere else, the standards and care is second to none, also I had to stay for the night this time and the night staff patience and David were the most amazing people I’ve ever met and made my experience the best it could ever be, I’m looking to book my 3rd and final surgery and honestly know that I have absolutely nothing to worry about

February 24, 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Joanne! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

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