UK ENIC - formerly UK NARIC Reviews 364

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service as excellent, efficient, and professional, often highlighting its convenience and reliability. People frequently commend the quick response times and the clear communication, noting that queries are answered promptly and thoroughly. The staff are often described as helpful, well-informed, and courteous, contributing to a smooth and stress-free user experience. However, some customers also noted significant dissatisfaction, citing issues with delays, unhelpful staff, and a lack of transparency, leading to frustration and even lost job opportunities. A few other people also felt that the service was a waste of money, particularly when specific qualifications were not recognized or when additional, difficult-to-obtain information was requested after payment.

What people talk about most

Service

Consumers find service to be positive, with many expressing high satisfaction and recommending it to others.... See more

Response time

Customers generally report positive experiences with response times, noting prompt and quick replies to... See more

User experience

Reviewers highlight positive aspects of user experience, describing it as straightforward, easy, and smooth.... See more

Customer service

People report positive experiences with customer service, highlighting helpful and efficient staff who take... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recommend everyone from another countries, who wants to prove any education achieved outside from the UK, to use UK ENIC service. Their service works perfectly and all on time. I am very sati... See more

Company replied

Rated 5 out of 5 stars

Enic is the fastest way in the UK to have a comparability statement. The service was really fast, I applied Monday and got my statement the week after; the customer service was amazing as well. They... See more

Company replied

Rated 5 out of 5 stars

Very convenient service. Easy and cost benefit for non uk residents since its fully digitalized. no need of postal service at all. Im very satisfied with UK Enic service.

Company replied

Rated 5 out of 5 stars

I've had a great experience with UK ENIC. It was helpful in translating my diploma. Quick and easy to fill out online. Got quick answers in any questions.

Company replied


Company details

  1. Educational Institution
  2. Employment Center
  3. Information Bureau

Written by the company

(We are not connected with ENIC Sports Inc) The UK's national organisation for recognising international qualifications and skills. Formerly known as UK NARIC UK ENIC is a leading information service provider offering impartial, trusted judgement on international qualifications. Our services have been developed to ensure that the skills, competencies and qualifications of those coming to the UK to work, study, practice or settle are recognised at the appropriate level. UK ENIC also supports every university in the UK, all colleges that admit international students, employers, professional bodies, UK Government departments, and immigration advisers understand more about educational, vocational and professional systems outside the UK. UK ENIC is the designated United Kingdom national organisation for the recognition and comparison of international qualifications and skills. We perform this official function on behalf of the UK Government. Operating under contract to the Department for Education (DfE), UK ENIC serves as the UK’s information point on the recognition of overseas qualifications. We also provide the only official source of information on international education systems and qualifications attained from outside the UK, as prescribed by the Lisbon Recognition Convention. UK ENIC is part of the European Network of Information Centres (ENICs) and the wider ENIC-NARIC network. The United Kingdom is a signatory of the Lisbon Recognition Convention which obliges the signatory nations to make arrangements for recognising qualifications across borders and to provide information on education systems and higher education institutions. UK ENIC provides these services.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

364 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

It's very helpful ih you work in industry and corporate level job

March 2, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Excellent Service

Quick response. Timely delivery of the certificate. Helpful staff.

March 2, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review. We are delighted to read how happy you are with the service you received.

Your feedback is really valued, and we really appreciate you taking the time to do so.

Kind regards, UK ENIC

Rated 1 out of 5 stars

YOU ONLY GET MATH equivalent…

YOU ONLY GET MATH equivalent certificate and ENGLISH if it'syour first language!!!! no other subjects are specified and forget about estimate grades from GSCE or A levels... NOTHING. FIRST when applied I have had email saying someone checked my application and it's ready to be processed as everything they needed was uploaded. 2 weeks down the road I'm getting email that they want me to pay for translation- which I have asked for - but they have never charged me for it! From that day I paid they restarted WHOLE cycle that meant I waited 5 weeks... When I made payment for that application there was no charge on the invoice so it was their fault and they have admitted it, yet they couldn't fast forward my time or prioritise my application... so basically waste of my money and time because trurly no employer will look at my foreign certificates in foreign language... that leaves me with needing to translate them again... their website isn't mobile friendly hence uploading any documents is a pain .. typing in"tiny disappearing" boxes is too..not happy. Wasted time and money really... I could have had sworn translation of my certificates and just go to the employer with that and it would be sufficient..
Ps. They have 3 different accounts on Trust pilots as you see because one of them started getting bad reviews.. ecctis.naric and naric uk

February 5, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Danny

Thank you for your review and comments.

Depending on the service ordered, we have two brands. The UK NARIC brand ceased after Brexit.

We outline on our website what the service does and does not include.

The Statement of Comparability service does not provide grade comparisons, nor does it breakdown subject by subject. The service does provide an overall comparison level of each qualification that is eligible, to the UK Qualification Framework levels.

During the application process, you are asked to provide either translations, or to opt into the Translation Waiver Service, if it includes the language of your documents.

If you have not chosen the correct option, this will inevitably delay your application.

We have asked for further information, via Trustpilot, so we can contact you directly with any further queries you have. We have not received any response to this request, to be able to help you further.

Kind regards
UK ENIC

Rated 5 out of 5 stars

My experience was great

My experience was great, with results and very succesful 😊

May 13, 2022
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thanks for your review and comments, Fatjona.

We are delighted to read that you're so happy with your experience.

Best wishes for the future.
UK ENIC

Rated 1 out of 5 stars

Bad owners

Owners only care about money and profit

January 22, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Tom - please remove your review from our site, which is not connected to the ownership of any football clubs.

UK ENIC is the agency responsible for the comparison of international qualifications and skills, for use in the UK, and are not affiliated with any football clubs.

Many thanks
UK ENIC/Ecctis

Rated 1 out of 5 stars

Tottenham Hotspurs is not a football…

Tottenham Hotspurs is not a football club to ENIC, Tottenham Hotspurs is a business for making profit. Tottenham Hotspurs will never achieve success on the pitch whilst they’re in charge. Grateful for the stadium and training facilities but it’s time to go. #ENICOUT

September 22, 2022
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Iman - your review relates to a football club - UK ENIC and Ecctis are not involved in the sportsfield, but the comparison of international qualifications and skills, and we would appreciate you removing your review from our site.

Kind regards
UK ENIC

Rated 1 out of 5 stars

Terrible owners

Terrible owners. Should never be given money or trusted with anything.

January 22, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

We are most concerned about your review, and have asked for further information about your application with us, if indeed you did submit an application.

We are not connected with ENIC Sports Inc or the field of football, and would ask you to remove your review.

We look forward to hearing from you.

Kind regards, UK ENIC

Rated 1 out of 5 stars

Horrible experience all around

January 16, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

We are most concerned about your review, and have asked for further information about your application with us, if indeed you did submit an application.

We look forward to hearing from you.

Kind regards, UK ENIC

Rated 1 out of 5 stars

awful company!

awful company! owners are all about the money!!

January 22, 2022
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

We are most concerned about your review, and have asked for further information about your application with us, if indeed you did submit an application.

We are not connected with football, and therefore would appreciate you removing this review.

We look forward to hearing from you.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Helped me get a specialized job

On the recommendation of the engineering manager of a large food company in the UK, I sent my qualifications to the UK ENIC and I was satisfied with the accuracy and speed of their work. The statement of comparability that was given to me caused me to be invited to more job interviews and finally I got a specialized job offer.

December 9, 2022
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thanks for your review and comments, Maysam.

It's great to hear how helpful our Statement of Comparability service has been for you, and we're delighted for you that you got the specialised job offer.

Best wishes for the future.
UK ENIC

Rated 5 out of 5 stars

I got my statement of comparability…

I got my statement of comparability within the period discussed and the quality of the document was excellent!

December 2, 2022
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thanks for your review and comments, Christina.

We're delighted that you're so happy with the service.

Kind regards
UK ENIC

Rated 5 out of 5 stars

Good efficiency and quick…

Good efficiency and quick response.Appreciate and thank you.

January 20, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thanks for your review and comments, Katy.

It's great to see how happy you are with the fast and efficient service you received, which the team here work so hard to provide.

Kind regards
UK ENIC

Rated 5 out of 5 stars

I was very pleased with UK ENIC…

I was very pleased with UK ENIC services because I could send my diplomas in my own language - Romanian. They moved fast and the certificate that I got was highly accurate. Communication with them was good via email. Thank you UK ENIC team.

November 30, 2022
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review, Radu.

We're delighted that you found the service fast and efficient, and that the support around your application was helpful.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Excellent service

accurate service and excellent follow up

December 14, 2022
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review, Mohamed.

We're delighted that you found the service accurate, and that the support around your application was helpful.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Best and accurate

I heard about the company and I applied. My result came out within a short period. Wonderful

December 8, 2022
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review, Adegbola.

We're delighted that you found the service fast and efficient.

Kind regards, UK ENIC

Rated 5 out of 5 stars

Reliable and easy

Reliable and easy. I am happy with the service.

November 30, 2022
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thanks for your review, Alexandra

We are delighted that you are so happy with the service, finding it to be reliable and easy to use.

Best wishes
UK ENIC

Rated 4 out of 5 stars

Overall it was a good experience

Overall it was a good experience. I got my statement of comparison on time. The only wrong thing, according to me, was that the fees is too much.

November 21, 2022
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

The fees charged for this service are agreed by the Department for Education.

Please consider the benefit that this service provides, in allowing employers and other institutions to better understand your overseas qualifications.

Rated 5 out of 5 stars

NARIC means speed in service

NARIC means speed in service, punctuality, sophistication in dealing... I am seriously satisfied with you, and I wish you the best always

January 19, 2023
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Ahmed.

We are delighted to read how happy you are with the service you received.

Best wishes for the future
UK ENIC

Rated 5 out of 5 stars

The best service and staff for…

The best service and staff for certification or recognition documents. 👌👍

November 22, 2022
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Viktor.

We're so happy to read what a great experience you had.

Best wishes for the future, UK ENIC

Rated 4 out of 5 stars

Efficient service

Straight forward application process, very efficient communication and on time! However, price is so crazy.

December 14, 2022
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments.

The fees charged for this service are agreed by the Department for Education.

Please consider the benefit that this service provides, in allowing employers and other institutions to better understand your overseas qualifications.

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