UK ENIC - formerly UK NARIC Reviews 364

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service as excellent, efficient, and professional, often highlighting its convenience and reliability. People frequently commend the quick response times and the clear communication, noting that queries are answered promptly and thoroughly. The staff are often described as helpful, well-informed, and courteous, contributing to a smooth and stress-free user experience. However, some customers also noted significant dissatisfaction, citing issues with delays, unhelpful staff, and a lack of transparency, leading to frustration and even lost job opportunities. A few other people also felt that the service was a waste of money, particularly when specific qualifications were not recognized or when additional, difficult-to-obtain information was requested after payment.

What people talk about most

Service

Consumers find service to be positive, with many expressing high satisfaction and recommending it to others.... See more

Response time

Customers generally report positive experiences with response times, noting prompt and quick replies to... See more

User experience

Reviewers highlight positive aspects of user experience, describing it as straightforward, easy, and smooth.... See more

Customer service

People report positive experiences with customer service, highlighting helpful and efficient staff who take... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recommend everyone from another countries, who wants to prove any education achieved outside from the UK, to use UK ENIC service. Their service works perfectly and all on time. I am very sati... See more

Company replied

Rated 5 out of 5 stars

Enic is the fastest way in the UK to have a comparability statement. The service was really fast, I applied Monday and got my statement the week after; the customer service was amazing as well. They... See more

Company replied

Rated 5 out of 5 stars

Very convenient service. Easy and cost benefit for non uk residents since its fully digitalized. no need of postal service at all. Im very satisfied with UK Enic service.

Company replied

Rated 5 out of 5 stars

I've had a great experience with UK ENIC. It was helpful in translating my diploma. Quick and easy to fill out online. Got quick answers in any questions.

Company replied


Company details

  1. Educational Institution
  2. Employment Center
  3. Information Bureau

Written by the company

(We are not connected with ENIC Sports Inc) The UK's national organisation for recognising international qualifications and skills. Formerly known as UK NARIC UK ENIC is a leading information service provider offering impartial, trusted judgement on international qualifications. Our services have been developed to ensure that the skills, competencies and qualifications of those coming to the UK to work, study, practice or settle are recognised at the appropriate level. UK ENIC also supports every university in the UK, all colleges that admit international students, employers, professional bodies, UK Government departments, and immigration advisers understand more about educational, vocational and professional systems outside the UK. UK ENIC is the designated United Kingdom national organisation for the recognition and comparison of international qualifications and skills. We perform this official function on behalf of the UK Government. Operating under contract to the Department for Education (DfE), UK ENIC serves as the UK’s information point on the recognition of overseas qualifications. We also provide the only official source of information on international education systems and qualifications attained from outside the UK, as prescribed by the Lisbon Recognition Convention. UK ENIC is part of the European Network of Information Centres (ENICs) and the wider ENIC-NARIC network. The United Kingdom is a signatory of the Lisbon Recognition Convention which obliges the signatory nations to make arrangements for recognising qualifications across borders and to provide information on education systems and higher education institutions. UK ENIC provides these services.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

364 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Positive

I recently had the pleasure of using Use Enic, and I am thoroughly impressed with the experience! The platform is intuitive and user-friendly, making it easy to navigate even for someone who is not particularly tech-savvy. Their customer support team is responsive and knowledgeable, always ready to assist with any questions or issues. The service provided is top-notch, with seamless functionality that delivers exactly what it promises. Overall, I highly recommend Use Enic to anyone looking for reliable, high-quality service!

March 8, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and wonderful comments, Izabela.

We'll be sure to share your comments with the whole team, who work exceptionally hard to provide a world-class service - and it's so nice to see this recognised in your comments.

Thank you for taking the time to share your experience, and we wish you every success for the future.

Kind regards
UK ENIC

Rated 5 out of 5 stars

Excellent service and customer…

Excellent service and customer satisfaction. I recommend UK ENIC.

June 10, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and wonderful comments, Izabela.

We'll be sure to share your comments with the whole team, who work exceptionally hard to provide a world-class service - and it's so nice to see this recognised in your comments.

Best wishes for the future, UK ENIC

Rated 5 out of 5 stars

Great service

What I found most helpful were the comments they made to help me understand what could happen and how to do it, and their quite quick response. However, I believe the communication could be more effective if a notification could be generated (via email for instance) that lets clients know their query has been addressed. Otherwise you need to log in your account every now and then to make sure you see their response.
Overall, great experience.

March 22, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments and review, Eva.

Our systems do generate an email notification, unless for some reason you have opted out of this in the account settings. Whilst the email notification is generated, we are aware that some email service providers are over-zealous with their spam filtering, and we continue to work on this.

We're glad that overall, you are very happy with the service and thank you for taking the time to share your experience.

Kind regards
UK ENIC

Rated 5 out of 5 stars

I applied to the UK's Education…

I applied to the UK's Education National Information Centre, which registers education. This application was to compare my previous bachelor's degree (studying abroad) with the English education system for recognition in England. This issue has been going on for quite some time because I have been missing the documents that I should have been issued. I was so grateful that I was able to communicate with them through my account by email. I asked for additional documents, I sent them additional proof of evidence, etc. I also liked that everything was done online. The employees of this organization did their work at the professional level and after carefully checking all my documents, they accepted my application and issued me a certificate. I really appreciate that.
Best wishes… Erkhes

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

UK ENIC "The Best"

WOW. I must express that UK ENIC are incredibly valuable. They deliver on their promises. When I needed to have my foreign degrees compared, I was uncertain where to turn. My workplace recommended UK ENIC; they're also recognized by the UK education department. Life presented challenges, necessitating support for my four children, thus comparing my degree became essential. For a reasonable fee and a 15-day wait, I received my statement of comparability, which has the potential to transform my life. Their chat service is excellent as well. My salutations and gratitude to everyone involved. Lubna

May 16, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Lubna.

We are thrilled that you are so happy with your experience of using the UK ENIC services, and that we can help support the changes you are seeking.

We wish you every success in your future dreams.

Best wishes
UK ENIC

Rated 5 out of 5 stars

I am very pleased with the service I've…

I am very pleased with the service I've received obtaining my Statement of Comparability. Initially, I didn't provide all the necessary paperwork, but that was addressed by their team early on and didn't cause any delays. Great customer service. Couldn't recommend it enough.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

They are fast and reliable.

They know their job,I was applying for the wrong statement and they detected it and emailed me explaining which one I should do. I did it and the process was fast.

April 29, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your comments, and review, Kush.

We recommend that new applicants for our service read the information carefully on the website, to make sure the service meets their needs, and avoid any unnecessary delays. We also have an interactive service guide - which can be located under the "Individuals" menu - this will help guide applicants to the correct service.

Our chat service can also help guide you through the process - and our FAQ page has some really helpful information.

We wish you every success for the future
UK ENIC

Rated 5 out of 5 stars

Fast and quality service

Fast and quality service

February 13, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you Petar, for your review.

We're so happy that you found the service to be fast and be of a high quality.

Wishing you every success for the future, UK ENIC

Rated 5 out of 5 stars

Their professionalism cannot be…

Their professionalism cannot be questioned. 100% top notch service.

May 6, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Mykeal.

We're so happy that you felt the service provided was deserving of your comments.

We wish you all the best for the future, UK ENIC

Rated 5 out of 5 stars

The system gives a clear view on…

The system gives a clear view on progress and any issues.

January 26, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review, and comments, Suki.

We're delighted to read that you found the application status and progress, with any required actions, to be so clear.

Wishing you every success for the future.
UK ENIC

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication on time with requesting necessary information.

January 22, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for your review and comments, Sejal.

We're delighted to read how happy you are with the service provided by our Customer Service team, and with all the updates about your application.

We wish you every success for the future, UK ENIC

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Prompt response, clear guidance and very professional conversation during the whole process. Really pleased with the organization. Highly recommend.

February 18, 2024
Unprompted review
UK ENIC - formerly UK NARIC logo

Reply from UK ENIC - formerly UK NARIC

Thank you for taking the time to share your review and comments on your experience, Evgeni.

We're so happy to read about the service provided by our wonderful Customer Service team, and that the whole process was clear and straightforward to use.

Wishing you all the best for the future, UK ENIC

Rated 5 out of 5 stars

Iram

It was easy to use and responded within time.

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Statement of comparability

The process to get my Statement of Comparability was very easy to complete. Great communication with the company. The statement of Comparability helped a lot to prove my qualifications in order to get the Job I wanted.

January 8, 2024
Unprompted review

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