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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, describing them as beautiful, well-made, and exceeding expectations. Many people found the products easy to assemble and appreciated the detailed design. The customer service is frequently highlighted as exceptional, with many reviewers noting the responsiveness, helpfulness, and professionalism of the support team. However, some customers experienced issues with delivery services, reporting long shipping times, delayed updates, and problems with tracking information. A few reviewers also mentioned receiving incorrect orders or products that did not fully meet their expectations, such as items not phosphorescing as advertised or having difficulty placing pins on smaller map areas. Additionally, some people were dissatisfied with the adhesive quality, noting that some pieces fell off the wall.

What people talk about most

Product

Users describe positive interactions with the product, often praising its high quality, beautiful appearance,... See more

Quality

Consumers generally express high satisfaction with the product's quality. Many reviewers praise the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise prompt... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the easy ordering process, good... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Based on these reviews

Rated 4 out of 5 stars

Overall pleased with the XL smoky world map we ordered. It was true to description, size and looks great on our wall. For the price though, I do wish there were stronger adhesives and more of them. We... See more

Company replied

Rated 4 out of 5 stars

*Updated review* After receiving the map and pins, we mounted the map on our wall and then discovered that many of the pins were damaged and some were missing. We contacted customer support, and... See more

Company replied

Rated 4 out of 5 stars

I ordered a size L, phosphorescent map, which arrived in a good condition. This is a high quality wood product and the installation was fun for the whole family, but unfortunately it doesn’t phosphore... See more

Rated 4 out of 5 stars

Communications about the status of my order were very good and I received my order in a timely manner. The quality of the product is very nice, however I ordered the 23x33 cork panel world map and it... See more

Company replied

Rated 5 out of 5 stars

Incredible customer service! I am planning a trip to svalbard and when wanting to pin it by placing a plane, I noticed it's missing from the map. It's been over a year since I got the custom led woode... See more

Rated 5 out of 5 stars

First of all the craftmanship is OUTSTANDING!!!!! Secondly the customer service and the tech department is so patient and responsive. They helped me (non techy) to connect and reconnect the mobile app... See more

Rated 5 out of 5 stars

We love our picture map! It’s high quality and so fun to hang on our wall. We got answers to all questions we had before placing original order. It arrived in a a timely manner in great condition.... See more

Rated 5 out of 5 stars

Gift for my parents who are starting their travelling journey. Looks amazing on the wall and they look at places to go during dinners. Wonderful craftsmanship and attention to detail.

Rated 5 out of 5 stars

Highly recommend this 3D Wood World Map! I bought the Medium Framed version for my husband's retirement after 26 years in the Army. The craftsmanship is excellent, and the colors are vibrant.... See more

Rated 5 out of 5 stars

What an amazing product..It was so much fun putting this together, took about 2 hrs and I am so excited to show my friends and family. So happy I went with this company and didn't go with the chea... See more

Rated 5 out of 5 stars

Hard to tell as I haven't received it yet! I have ordered in December - supposedly 18 working days to arrive. It has been way over the timeframe and still trying to reach them! Wouldn't m... See more

Rated 5 out of 5 stars

Ordering the world map in specific colours was easy using online portal. Communication as to each phase of the map build was delivered via email and was completed promptly. Deilvery was on time and p... See more

Rated 4 out of 5 stars

Enjoy the wood were great at keeping us updated. The product itself is also excellent quality and easy to put together. FedEx as the delivery company were poor with updates and tax cost information.

Company replied

Rated 5 out of 5 stars

It took a LONG time to get here but couldn't be happier with the map. I ordered the small, multi-toned wood map without any print. The pieces are very detailed, all cuts are precise and fit together... See more

Rated 1 out of 5 stars

Website is great, ordering was easy, updates about the order processing was nice, and then.... Shipping takes forever- did not know product was coming from overseas (there is a US phone number and ad... See more

Company replied

Rated 4 out of 5 stars

I ordered a product for my sister in October. It took a while to arrive, but it is coming from a long way away. I wish I had looked into that. She did love the map when it did arrive and customer se... See more

Company replied

Rated 5 out of 5 stars

I firsts saw this map on the wall in an office of a client of mine, I was very impressed by the quality of the map. Purchased four Maps with pins for Christmas present my grown children, all love t... See more

Rated 5 out of 5 stars

I ordered the XL multicoloured map with prime and it is GORGEOUS!! The packaging is great, super easy to assemble and the customer service team have been amazing. Definitely will be coming back for mo... See more

Rated 5 out of 5 stars

I'm super happy I discovered this company and its products. They have a fantastic web site and a great selection of products. Ordering was easy, and their communications are great. The product I re... See more

Rated 1 out of 5 stars

I still have not received my map. I ordered it 11/9/2025, the tracking information provided is for another customer and that package has been saying Memphis, TN since 12/3/2025 and today is 12/13/2025... See more

Company replied

Rated 5 out of 5 stars

We received our map and knew it would be nice but the quality and detail exceeded our expectations! We love walking into the room and seeing the map. I would highly recommend Enjoy the Wood.

Rated 5 out of 5 stars

I purchased the 3D Wooden World Map—Smokey, size L (35” × 59”), Prime (with names), English, and I’m 100% satisfied. The workmanship is superb: precise laser cuts, rich wood tones, and clean typog... See more

Rated 5 out of 5 stars

Got it for my Mother who loved it!! 0 issues at all and was delivered promptly!! Beautiful designs! Definitely recommend!

Rated 5 out of 5 stars

Absolutely love this beautiful map. Great craftsmanship and remarkable details. Could not have been better experience from start to finish, and arrived right on time! Would definitely buy again!

Rated 5 out of 5 stars

Great communication, good delivery. Well packaged and clear instructions to put it up on the wall. I bought extra sticky dots, as we have attached it to a wall above a radiator (& I wanted to be sure... See more

Rated 5 out of 5 stars

I received the wrong order (wrong color). I was told of a backlog on responding to emails after the holidays. The customer service was very courteous and helpful. I will receive my new map in 10 day... See more

Rated 5 out of 5 stars

I love my map, it’s made of love and a beautiful product. From the time I placed my order the company were helpful in answering all and any of my questions. I highly recommend and support this compa... See more

Rated 5 out of 5 stars

Bought large world map in oak with pins . It looks stunning on my wall behind the sofa . Measured up to ensure it was in the right place and not too low . The item comes from Ukraine and I’m happy to... See more

Rated 5 out of 5 stars

I thought I knew what I would be receiving. Boy was I beyond excited to open my box and see the wooden map in person. It was so much beyond and better then I expected. It is the perfect addition to... See more

Rated 5 out of 5 stars

Oh my goodness, what a fabulous product. Incredible quality and oh so cute. Would definitely recommend!

Rated 5 out of 5 stars

Enjoy the Wood is a wonderful company. The map itself is a work of art and far exceeded my expectations, Such an awesome way to make a bare wall both interesting and beautiful all at the same time.... See more

Rated 1 out of 5 stars

Order placed on 12/11/2025. Tracking shows it has been in Newark, NJ since 12/17/2025. Website chatbot has no anwers of value. It just spits out the tracking number. Then the chatbot states. "A supp... See more

Company replied

Rated 5 out of 5 stars

Very informative during the process. Fast delivery and SO beautiful. And it iseasy to Apple on the Wall. Highly recomendable 👍

Rated 5 out of 5 stars

product arrived in NZ after about 3-4 weeks . Usual slow FEDEX . Xmas pressie for the wife . She absolutely loves it and it looks great up on wall now . Just ordered all the pins we need to log all ou... See more

Rated 5 out of 5 stars

Fabulous product, excellent communication and arrived earlier than expected! Maryna responds quickly, is so kind and helpful. Really cant find any faults ☺️

Rated 5 out of 5 stars

I ordered a beautiful map from enjoythe wood and it was delivered on time for christmas with perfect packaging and in perfect shape! I highly recommend their services if you are looking for high quali... See more

Rated 5 out of 5 stars

I received the product in a few days, the map is really easy to install and everything needed for installation is in the package. The final look is beautiful and compliment perfectly my kitchen.

Rated 1 out of 5 stars

Very dissapointed with my 3th order with them. I have never received my order with the number #140036 although when checking the tracking number it shows as delivered. I've contacted the customer ser... See more

Company replied

Rated 5 out of 5 stars

A great piece of art! I purchased the pre assembled map on canvas which is renter friendly. Customer service was very helpful as well

Rated 5 out of 5 stars

This company deliveres an excelent costumer suport and have beautiful products. I had challenges with the map I bought in beginning. But the company rushed to help me to have the best experience ever... See more

Company replied

Rated 1 out of 5 stars

It over one month that I'm asking to change the map, but no one is answering. They sent an address that it's not existing. Really bad customers support and reliability. The only answer was, You will... See more

Company replied

Rated 5 out of 5 stars

Beautiful product, great quality and great fun to put up on the wall. The supplier was easy to contact and the process was good. Love my map. Thank you.

Rated 2 out of 5 stars

I just put my new map up on Tuesday night. Wednesday afternoon, a few small islands fell (these were ones with the peel and stick backings so this was nothing I did wrong with application of double si... See more

Company replied


Company details

  1. Decoration and Interior Design Store
  2. Gift Shop
  3. Interior Door

Written by the company

We are Enjoy The Wood, the inventors of the Wooden World Maps! Today we continue revolutionizing the wall decor market!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fantastic quality

Fantastic quality! Great fun to assemble ! Unique look and educational experience!
I truly recommand!

March 6, 2026
Unprompted review
Rated 4 out of 5 stars

Love it i am a harley davidson rider I…

Love it i am a harley davidson rider I collect poker chips from all the harley davidson dealerships and mounting on this piece of art!

February 27, 2026
Unprompted review
Enjoy The Wood ™ logo

Reply from Enjoy The Wood ™

Dear Terry,

Thank you very much for ​y​our feedback. We love seeing how creative our customers get. We kindly ask that you contact us at​ service@enjoythewood.com​.

Also, we will be happy to provide you with a very pleasant discount.

Warm regards,
​L​ana,
Customer Care Manager
EnjoyTheWood

Rated 5 out of 5 stars

World Map

Product as described and pictured. It looks great and has a good quality feel. Good communication by the seller. Would do business again.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderfully made

Wonderfully made! Was a christmas present for my best friend & she is absolutely obsessed (as well as i am) with the quality & how it come out!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful map

Was at the slower end of the delivery timescale, but worth the wait! Lush look, great feature on our wall, we learned lots about the world just putting it up - and a talking point with our kids!
We still have a few islands left to add, but very happy!

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love this beautiful map.

Absolutely love this beautiful map.
Great craftsmanship and remarkable details. Could not have been better experience from start to finish, and arrived right on time!
Would definitely buy again!

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous all round!

Fabulous product, excellent communication and arrived earlier than expected!
Maryna responds quickly, is so kind and helpful. Really cant find any faults ☺️

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Love the map

Love the map! Looks good, great quality and easy to setup.

It was a gift for my wife and we had fun setting it up.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible customer service

Incredible customer service! I am planning a trip to svalbard and when wanting to pin it by placing a plane, I noticed it's missing from the map. It's been over a year since I got the custom led wooden map, but I emailed asking if it's possible to create a custom piece to expand my map with this island I would like to travel to and they did with no hesitation! Surely this small 20usd custom order didnt make them any profit, so that really shows how much they care about their customers. Thanks a lot, really happy with this after service.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

LED error

I had a problem with the LED light panel.
The support from the IT specialists was perfect.
Now it works all fine

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

The product is excellent! High quality, very good details and looks trully beautiful assambled. It is easy and fun to put together, a grat plan!

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Absolute perfection - the map and the customer service

My parents have always wanted a beautiful piece of wood as artwork and they have always loved travelling. To stumble across these handmade wooden maps seemed the perfect gift, but the true perfection was Maryna's attention to me. They made sure my parcel was delivered in time for me to go back home to my parents and they went above and beyond to make such an intricate present into a wonderful memory. Their level of precision on the map, their skilful cut, and their delicate staining of the wood is honestly a gem. I urge you to support them - you can tell the craftsmanship has come from such a warm and loving home. I appreciate it.

March 1, 2026
Unprompted review
Rated 3 out of 5 stars

not received

Can't review - still haven't received

March 1, 2026
Unprompted review
Enjoy The Wood ™ logo

Reply from Enjoy The Wood ™

Dear Murray,

thank you for your message. Kindly reach out to us at service@enjoythewood.com, and our team will be happy to assist you directly.

We’re committed to resolving this for you as quickly as possible and will do everything we can to ensure a smooth solution.

Best regards,
Lana, Customer Care Manager EnjoyTheWood

Rated 5 out of 5 stars

Pet house

Excellent service overall. Shipment was delivered on time. Quality of the product as expected and described on the webiste

February 28, 2026
Unprompted review

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