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2.8

Average

TrustScore 3 out of 5

4 reviews

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Rated 1 out of 5 stars

Staff curt and rude. Will not get my sale.

The customer rep was curt and rude. I went specifically to buy an item in a hurry but the sales member was completely dismissive, curt and downright rude. I'll wait until Wednesday and have Prime deliver it to my door at €30 cheaper. Support your local business indeed. Will not be back.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Zero customer service experience

Zero customer service experience. Arrogant attitude from one of the female staff. I felt uncomfortable going to the store. I will never recommend to nobody . They deserve zero star.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Super service

Super service. Ordered for first time 2 days ago, got a personalized web email confirm yesterday and my order was delivered today.

Wouldn't hesitate to use again

February 21, 2025
Unprompted review
Rated 1 out of 5 stars

Dissapointed Order

Very Poor Service – Would Not Recommend

I ordered and paid for a fridge online from Ennis Electrical and received an order confirmation. However, after that, I received no further correspondence. I emailed twice for an update but got no response. Then, 11 days after my order, I was finally told that the fridge was not available.

The lack of communication and the long wait for this basic information was very disappointing. While I did receive a full refund, the overall experience was extremely poor. I would not recommend this company based on my experience.

February 6, 2025
Unprompted review

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