Enoctus Reviews 

17
TrustScore 2.5 out of 5

2.6

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Company details

  1. Electronics & Technology

Information provided by various external sources

Your complete range of cloud services for your online presence. Shielded by our platform. Supported by your very own account manager.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

17 reviews

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1-star

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2.6

All reviews

(17)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

FUCkkkkkkkKING CANCER DOGSTHI WEBSITE CANT…

FUKkkING CANCER DOGSTHI WEBSITE CANT EVEN FUKkkING WORK PROPERLY I TRIED TO CHECKOUT 20435345 TIMES AND EVERY FUKkkING TIME YOU CLEARING MY CART AND I HAVE TO DO IT AGAIN I WISH YOUR MOM WAS DEAD AND ALL YOUR FAMILY DIED. IM FUkkKING SURE YOUR SERVER IS sSHIiT BECAUSE THE DEVELOPPER OF IT GOT BOMBED ON WAR AND NOW HAS NO ARMS SO HE IS WRITTING THE CODE WITH A FUKkkING EYE DETECTOR.

April 12, 2020
Unprompted review
Rated 1 out of 5 stars

Low uptime, slow vps

RDP wouldn't work, reinstall to different versions of windows wouldn't work.

When it finally worked it took ages for RDP to actually work, else it would often time out and the server wouldn't respond to pings.

Kept getting shut down because of spam abuse, the server is totally stock, nothing installed, not even Firefox.

According to their support its obviously my fault though, nothing to do with their insecure source, wouldn't be shocked if they're using illegal versions of windows tbh.

Absolutely garbage.

FYI, I've ran fame servers on Windows servers from OVH/SYS/Kimsufi and never once had an issue, disgusting.

August 5, 2019
Unprompted review
Rated 4 out of 5 stars

Good service provider

Very good service provider, server configuration is very good. The Chinese connection line is quite satisfactory but the customer service is excellent.

June 6, 2019
Unprompted review
Rated 1 out of 5 stars

VPS is down

Same as the previous post. Given that no formal explanation is given in their site, I suspect that something very wrong is happening there.

April 21, 2018
Unprompted review
Rated 1 out of 5 stars

Stay Away - Gone Out Of Business

Bought a yearly hosting back in December. A few days ago the VPS was shut down and not being able to start or reboot it. No ticket response, no Facebook response - nothing.
Either gone out of business or something fishy is going on.

April 21, 2018
Unprompted review
Rated 1 out of 5 stars

STOPPED WORKING COMPLETELY

Extremely poor, they get 1 star because there's no ZERO. My two VPS were running fine for several months, then suddenly went down *OVER A WEEK AGO* with NO EXPLANATION WHATSOEVER as to what the F#%¢K is going on, and/or why. Tried every possible way to contact them, no answer or results of any kind.

April 21, 2018
Unprompted review
Rated 1 out of 5 stars

Server down for over 5 hours

Server down for over 5 hours. Support impossible to get hold of.

No reponse to tickets, emails, Twitter, Facebook and their phone number does not work.

Would not recommend.

April 18, 2018
Unprompted review
Rated 1 out of 5 stars

Purchased a windows server 2016…

Purchased a windows server 2016 instance , i use it fairly infrequently.

Found the server had been reinstalled with server 2012r2 , unlicensed and my data obviously deleted as a result.

After disputing with their support team they dug their heels in and ultimately suspended and closed my account. I would avoid these guys like the plague.

If you rely heavily on the services you are looking to purchase from these guys I would strongly advise considering your options, i have had a very bad experience here and would have been a lot more upset had i been using it for commercial use.

March 2, 2018
Unprompted review
Rated 5 out of 5 stars

I transferred to Enoctus due to …

I transferred to Enoctus due to problems with my previous host. A friendly member of the support team guided me through the process and in fact built a custom package for my business. The transfer process was fast and easy. The staff at Enoctus make support personal and cannot do enough to help you.. i would recommend over one of the big guys!

July 28, 2017
Unprompted review
Rated 4 out of 5 stars

A review from a user

I am a Chinese user who have a VPS in Britain as you know the connection quality from China to Britain is low and nearly unacceptable, but this is not you fault , due to the special internet environment in China almost all oversea datacentres are not friendly to Chinese users . Fortunately, you datacenter has a good link quality to most other datacenter in the world ,which makes it seems wonderful through a proxy in Hong Kong or Russia .
Your VPS is quite cheap and reliable , I like this kind of seller very much . To be honest a Gbps port VPS in Britain only cost not more than 3 dollars a month make me very pleased.
Thank you for your excellent service
I haven't sent any tickets yet , but I will soon send one for you provide a credit for who answered this preview

July 28, 2017
Unprompted review
Rated 1 out of 5 stars

Site Hacks your email to use your paypal.

Site used a means of getting into my email to verify my paypal account and force a subscription, do not UNDER ANY CIRCUMSTANCE trust this company with anything finacial.

July 28, 2017
Unprompted review
Enoctus logo

Reply from Enoctus

Oh no Mark, I'm so sorry about this. Unfortunately, It appears as though you might be mistaken. Enoctus doesn't force paypal subscriptions. Our billing system does ask if you would like to use a PayPal subscription, but Enoctus as a company doesn't require them. It's very possible that you simply clicked the wrong button when making a payment of your invoice. I have to assume this is the case, because it's considerably more plausible than accusing us of hacking your E-Mail for 2 dollars. I've reviewed all cancelled accounts and see none from anyone named mark. I've reviewed all tickets in the last week that have been complaints, or billing issues, none from a Mark. In fact, the only evidence we can even see that you were a customer is a charge back you did, which we refunded immediately, as this is our company policy. The problem is, we don't see that you ever asked for this refund. After reviewing the details of your account, it appears it was someone in India that opened the account, and it was likely fraud. Just like every other company in the UK, we don't stand for it, accept it or condone it. Unfortunately, from time to time, less than desirable people abuse people like you. Once we notice, or catch the issue, we refund the payments in full, which is what we did over a month ago. If you could some how provide us with any information to assist you in finding out whom, if anyone actually managed to get your details we would be happy to. Otherwise, we respectfully understand how confused you are about being hacked, though we also feel you should possibly hire a consultant to help you understand just how the internet works, and what bad people can do to you when you aren't safe on the web.

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