En Route JewelryReviews 

4,285
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,922 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique designs of the products, finding them beautiful and versatile for various occasions. Many appreciate the reasonable prices and the wide range of options, including both silver and gold pieces. Reviewers frequently highlight the fast and reliable delivery service, with orders often arriving sooner than expected and elegantly packaged. However, some customers reported issues with product quality, noting that certain items broke quickly, tarnished, or had obvious defects upon arrival. A few people also mentioned concerns about the perceived cheapness of some materials and difficulties with the return process.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, unique designs, and... See more

Quality

Users describe positive interactions with quality, consistently praising the stunning, well-made, and durable... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting its speed and efficiency.... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction with the ordering... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the affordability and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful jewellery !! Wears very well and looks gorgeous, one of my favourite brands. Have recommended to many friends x

Rated 5 out of 5 stars

Such a well made, good quality and beautiful bracelet! my Daughter loved it for her 30th Birthday thankyou so much 💖

Rated 5 out of 5 stars

I love the Trinity ring I purchased...Fits like a dream and it is so beautiful!! I love it so much that since I have the gold one I want to buy the silver one too...The silver in my size is out of sto... See more

Rated 5 out of 5 stars

I really like En Route jewellery; their range is wide and all of very reasonable prices. I love their watches too. Can recommend. Good delivery times.


Company details


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4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Replied to 95% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(4,285)

1,817 reviews in the last 12 months

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Rated 5 out of 5 stars

I'll be ordering again

I’ve ordered twice from Spain and I’ll definitely be ordering again. I love the designs and the quality is good. Ordering is really easy, and I didn’t have any problems with the shipment

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Quality 👍👍

I have been searching for jewelry that I can wear daily without it changing color and then a friend of mine recommended en route after I complimented her on het jewelry. I got home and immediately ordered the cruz flower necklace and i have worn it everyday since without taking it of and it still looks brandnew. I also get a lot of compliments on it so thats nice (my crush is one of them 😝)

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and good!

The delivery only took three weeks even if I live far from the United-States. The jewels are amazing and I love them! And love the packaging!

April 28, 2026
Unprompted review
Rated 3 out of 5 stars

Quality not great but good returns process

One earring was faulty, but the refund was processed promptly and customer service was fantastic. It is unfortunate that one has to pay yourself for returns from the UK. The gold of the necklace I purchased looked cheap so had to return as well - feels like drop shipping. I kept one pair of earrings, but won’t purchase again from En Route. I gave an average rating because the quality of jewellery is not great but customer service and refunds process was good.

April 13, 2026
Unprompted review
En Route Jewelry logo

Reply from En Route Jewelry

Hi Cara, really sorry about the faulty earring, that shouldn't happen. Glad the team got your refund handled quickly, and thank you for the kind words about them. We also hear you on UK return shipping, it's something we know is a pain and we're working on it. We won't try to talk you out of how the necklace felt to you, but we can say every design comes from our in-house team. Thanks for the honest review. 💛

Rated 5 out of 5 stars

good

nice jewelry, quick delivery, ill def buy again from there
gotta check if good quality but they look nice for now

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I recently bought from them and when my earrings arrived one of the clasps was faulty. Contacted the cs team and immediately they enquired asked for photos and sent out a replacement. It was efficient empathic service and honestly they were very helpful! Would definitely buy from them again.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

I give this website a 5 star because…

I give this website a 5 star because first of all the sparkle chain was very beautiful - however it did get tugged on by my little brother so it did break. I spoke to customer support and Jackie was very helpful to work with and she was able to get me a replacement! Anyways 5 stars again

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE IT

I’ve been wearing these bracelets and necklace every single day — through training sessions, long study days, swims, and nights out — and they still look as beautiful as the first time I put them on. That alone says everything about the quality.
The design is genuinely stunning. There’s something about the way they’re crafted that feels intentional and refined, never overdone. They complement any look effortlessly, whether I’m in a gi or dressed up. I get compliments constantly, and I never get tired of wearing them.
What I love most is that they don’t feel like accessories — they feel like a part of me. Pieces you forget to take off because they just belong there.
If you’re looking for jewellery that’s both beautiful and built to last, look no further. These are the real thing.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

most stunning jewelry

such a great brand and very good quality and careful & cute packaging is gooodd bonus 🤌🏼✨ would recommend to everyone who wants stunning and good quality jewelry 🤩

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING!!

Shipping was fast! The platform was super easy to use and order from. The layout is super clean, minimal, and easy to understand. The products came in and looked exactly how they were marketed in the pictures. I’ve had the jewelry now for a while and it has no signs of tarnish or leaving marks on my skin. And again, shipping was super fast!

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

my go-to jeweller

i’ve been buying from en route for years! they’re my go to shop for my daily jewellery. everything i wear on a daily basis is from enroute. i wear all my pieces to death and never take them off. the gold lasts years! the styles are simple enough for everday but also cool enough to stand out. i always get compliments. <<33333

March 29, 2026
Unprompted review

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