Overall review
Handover Timeline:
Enside Elevation started interior work of my flat on April 28th, promising completion by June 30th. They repeatedly delayed the handover to July 14th, July 30th, August 14th, and August 30th, despite timely payments. We had to forcefully take the handover with pending work. They compensated me for only 6 weeks of delay instead of the actual 12 weeks. I have WhatsApp chats with their CEO showing these delays and what compensation he promised me.
Proposed Quotation:
The initial agreement and quotation estimated the cost at 10 lakhs for my 2 bhk flat, including basic requirements, e.g., kitchen cabinets, two room beds, wardrobes, and a 5-seater sofa. However, they dishonestly increased costs, forcing me to decline the beds and sofa. I can provide WhatsApp chats and phone recordings with their CEO, senior interior designer, and project manager as proof.
Design Lapses:
They failed to consider basic points like the height of the gas cylinder before making its cabinet and missed the AC points, preventing us from mounting split ACs.
They did not inspect if the wall could support a wall-mounted inverter box, later blaming us for not informing them about the battery weight. I had provided all necessary dimensions and photos.
Intentional Cost Increases:
Their team intentionally took incorrect measurements to inflate costs. When measured in my presence, costs reduced by approximately Rs. 40K. They simply didn’t have the answer for that.
Team Behavior:
If payments were withheld due to delays from my end, their team would refuse to leave the flat until paid and even threatened to damage or take away furniture. Rajan, a team member or whatever in enside elevation, intimidated me twice to settle the amount despite their faults. I have phone recordings of these incidents.
Advice: Hiring Enside Elevation is a big risk to your money and peace of mind. I have all the proofs and can share them with you, so you can make an informed decision before going ahead with them.