The shirts came out great and everyone was very responsive to my emails. I just think the interface was really hard to navigate and the steps for order should be outlined somewhere because it is not c... See more
Company replied
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Review summary
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Reviews shaping this summary
Product and turnaround time were great as always, There was a mistake on my invoice where an advertised discount was not applied--if I hadn't caught it, I would have inadvertently paid full price, and... See more
Company replied
Creative associates did well working with asks. Order was 1 or 2 days late. New at this, suggestions would be appreciated for making bolder outlines or improvements.
Company replied
Product hasn't arrived to be stitched yet (Feb 24) even though order was placed in January. Event is in 4 days with no time to correct. I found out by checking status. No one reached out. Awful, wors... See more
Company replied
Company details
- #1 of 1 best companies in Printed Clothing Store
- #16 of 24 best companies in Clothing Store
- #2 of 2 best companies in Custom T-Shirt Store
- #1 of 1 best companies in Embroidery Shop
- #2 of 2 best companies in Screen Printer
Written by the company
Entripy Custom Clothing is Canada’s largest custom apparel decorator offering screen printing and embroidery on custom t-shirts, jackets, sweatshirts, caps and more. Entripy offers a fast 5-business day turnaround on any quantity orders from one to thousands in bulk with all-inclusive online pricing. All screen printing and embroidery is done out of Entripy’s 55,000 square foot facility in Oakville, Ontario. In-house client experience representatives provide extended client service hours over phone, email and live chat.
Contact info
2767 Brighton Rd., L6H 6J4, Oakville, Canada
- 1-866-368-7479
- clientcare@entripy.com
- entripy.com
4.0
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
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Your company is fantastic
Your company is fantastic. The turnaround time from design, to proof to delivery is amazing and appreciated by our school athletic teams.
December 23, 2024
Thirts were great!
December 10, 2024
Toques for the Holidays
One of our staff had suggested getting toques with the logo.
Remembered the suggestion and ordered toques for all the staff. BIG hit!!
We are looking forward to ordering other Entripy items in the future.
December 12, 2024
Great service
One of the team members personally reached out to me about shipping dates. I found this great, instead of it never being brought to my attention.
December 23, 2024
Made sure during the postal strike…
Made sure during the postal strike shipment arrived
December 5, 2024
Always quality merchandise
Always quality merchandise, quick production and fair pricing!
December 19, 2024
Size for this order are all to large
I find the sizes fluctuate every time I order from you. These hoodies are quite large. I fit a large usually and this order I am fitting into small. This means that everyone of my staff is wearing hoodies that are too big for them. I’m hopeing they shrink in the wash!
December 13, 2024
Product was good and delivered on time.
December 19, 2024
Great Website; Easy Ordering; Perfect Shirts!
Great website and platform to place orders. It was easy and fast. Sample was ready very quickly to make any changes online or proceed. You can save some money if you are not in a rush which is great. Quality of shirts was 100% perfect. The embroidery was very nice and the shirts were amazing. A++++++
December 20, 2024
Can't believe the trouble I went through!
The printing on the shirts and hoodies was not centered on some of the items. They made me jump through hoops in order to finally resolve the issue. I was very disappointed by the way they handle the situation...our school as well as myself give them a lot of business. They treated me like I was the one who had made the error. AND...the words that were printed on the shirts could were so simple to centre... my grade 3 students could have done a better job lining the words up.
December 13, 2024
Good quality at a reasonable price
Good quality at a reasonable price. The embossing of the logo was good too.
December 17, 2024
Go somewhere else!!!
This will be our final order with Entripy. Still have not received our complete order. I've asked for someone to contact me to no avail. All we get is email excuses and delays.
December 10, 2024
Timely execution and delivery
Timely execution and delivery. Product as described and customized as requested. Overall great experience
December 11, 2024
Ordered adult golf polos and paud…
Ordered adult golf polos and paud nearly $500 and received children sized shirts. At this point im not sure if i want to continue ordering from this website.
December 10, 2024
Reply from Entripy Custom Clothing
Thank you for your feedback. We're very sorry to hear that your order did not meet your expectations. Upon reviewing your order, it appears that the items selected were listed as youth-sized which is indicated in the product name and description.
In the future, please note that we have a team that is always ready and more than happy to assist with finding the perfect product for you. They can be contacted through the chat box at the bottom of our site or at clientcare@entripy.com.
Great team
Great team, great products and seamless process. I have worked with a lot of apparel suppliers and Entripy is by far the best.
December 9, 2024
Entropy is fantastic to work with
Entropy is fantastic to work with. The communication is top notch every step of the way. Needed an adjustment to the proof and it was done quickly and exactly as asked for. Order was ready sooner than expected.
December 5, 2024
I placed my order almost two months ago…
I placed my order almost two months ago and I still haven’t received it. I called and they said to call the courier I did and they did not have an answer. Once I spoke to them they said to go back to you guys. Anyways I have paid quite a bit of money and no one seems to help me.
December 4, 2024
Reply from Entripy Custom Clothing
Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration caused by the shipping delay of your recent order. Unfortunately, Purolator has been facing significant delays due to an unusually high volume of shipments.
Although these delays are beyond our control, our team is actively investigating the status of your package and will reach out soon to assist you further.
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