EnviroRides Reviews 

663
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and performance of the scooters, noting their robust build, impressive speed, and reliable functionality. Many people also commend the fantastic service and approachable staff, who are described as helpful, considerate, and quick to resolve any issues. Reviewers frequently highlight the ultra-fast and careful delivery, with products often arriving ahead of schedule and well-packaged. However, some customers also noted issues with product quality, including defective scooters, non-functional brakes, and concerns about internal components and materials. A few people also mentioned dissatisfaction with warranty claims, reporting difficulties getting products fixed or replaced, and being asked to cover return costs.

What people talk about most

Product

People report positive experiences with the product, highlighting its exceptional build quality and... See more

Service

Customers had positive experiences with service, consistently praising the excellent and helpful customer... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and quick delivery... See more

Quality

Customers consistently note positive experiences with quality, highlighting exceptional build quality and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb Scooter, And An Absolute Beast The F1+ Pro Is. 🛴🔥🛴💎 - Feels Solid & Well Built. - Definitely A Quick Scooter. - Brakes Are Sharp & Responsive. - Charges Quickly Enough Wi... See more

Rated 5 out of 5 stars

My M1+ escooter arrived on time and in perfect condition. It was easy to complete it's set up, and the best bit trying it out. I was really impressed with the performance and build quality. I cannot f... See more

Rated 5 out of 5 stars

It’s arrived & it’s ( can I swear ) f*#k*#g unbelievable. My 22 year old son is so jealous so it looks like I have to buy him one. Thanks EnviroRides, super fast delivery, delivered with car... See more

Rated 5 out of 5 stars

It was all so easy from ordering the m1+ scooter to reciveing it being able to spread the cost over 12 months with klarna its a win win cheaper than a bus pass as well .no problems at all with a very... See more



Company details

  1. Motor Scooter Dealer
  2. Bicycle Store
  3. Motor Scooter Repair Shop

Written by the company

EnviroRides eScooter & eBike Experts | High Performance eTransport Specialists. At EnviroRides we take pride in our unrivalled customer and after sales services so that you can shop with total confidence. Free UK Next Day Delivery | Free Warranty | 0% Interest Free Finance


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

663 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(663)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well worth it for me.

I have always rode a bike for pleasure or exercise but in the last 6 moths I have had knee problems which grounded me.
So my son suggested an e bike, I looked on line at quite a few reviews and suppliers and settled on Envirorides.
I ordered my e bike on 5.08.24 and it came the next day as they promised.
I unwrapped it and assembled it quite easily and in less than an hour it was ready for the road.
Having used it for a week I can honestly say it is as good as Envirorides say it is.
It is quite simply to master and the response from the battery is excellent and almost immediate.
It is well worth the money as a normal road bike but the e bike battery is the icing on the cake.
If you are looking for a e bike this one is well worth a serious look at.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased the commuter scooter

Purchased the commuter scooter. Excellent piece of kit. The build quality is fantastic. Comes with some great accessories and maintenance bits and pieces.
Birthday gift, one very happy recipient.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

I bought the Endurance Pro

I bought the Endurance Pro, which is brilliant value for money and really well built.
My wife spent nearly twice as much on her e-bike from a main UK supplier and has had to take it back twice and also had to replace her charger.

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

These guys are ultra helpful

These guys are ultra helpful, quick to respond to emails and online chats and the goods are fab quality. I will be buying my next scooter from them.......so much for other "Supposed" Scooter manufactures in the UK..... :-).

Cheers Jack...you da man...

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t impulse buy,Do your homework

Unfortunately I’ve not had very good customer service myself if I’m honest. I bought the g2 pro max which looked and sounded the part,only I wish I’d of done a bit more homework before taking the plunge. So I’ve done around 100 miles and it’s hard to judge if I’ll make it home each time I go out,battery very unpredictable in my opinion. There’s no key or pad so anyone can just walk up turn it on and ride off. Headlights dreadful. Scooter itself is a very skittyish ride to say the least. My front mudguards turned white and the back one literally just broke snapped and fell off whilst I hit a bump in the road. Also no App to connect phone.
So ye note to self stop impulse buying. Nice colour green though. 👍🏻

April 22, 2024
Unprompted review
EnviroRides logo

Reply from EnviroRides

Hello,

Thank you for your review.

We're sorry to hear that you're not satisfied with your G2 Pro Max Electric Scooter, however, we would like to note that you have only made your dissatisfaction clear via this review, and should you have contacted us within your 30 days returns period (and not exceed 5km) we'd have been more than happy to offer a refund, or an exchange for an alternative model.

Also, in regard to the G2 Pro Max not incorporating an ignition unit, this is made evident by not only the products images, but by the fact this feature isn't listed in the products features and specification tab. As for the G2 Pro Max Mudguard, we'd be more than happy to send two replacements free of charge, to arrange this please contact us via our email help@envirorides.co.uk.

Regards,
EnviroRides

Rated 3 out of 5 stars

Disappointing

1. The power delivery on this cycle is not smooth and the response is poor. 2. The company could not inform me how to adjust the delivery so I have to really push the pedals and always have the control in TURBO for any response. 3.Wiring to the lights is flimsy and laughable. 4. When resetting the trip meter it resets the total mileage meter at the same time. 5. I have had an electric cycle for 7 years before and this one is nowhere near as good even though it looks good.
6. Brakes & gears work fine.

May 31, 2024
Rated 5 out of 5 stars

Great service and above and beyond and fast response every time

I was gifted a p1+ from a friend I had no manual a quick email and I obtained one I was missing parts I asked if they would send me spare parts with other stuff I ordered and even though these aren't listed on the website they sent me them for free!! And Jack and Lauren's service and speedy response is brilliant even go as far to send technical videos absolutely brilliant 👏

June 28, 2024
Rated 5 out of 5 stars

Amazing company

I brought the EVR Pro a while ago best E-Scooter purchase i have done Enviroride have been nothing but helpfull and amazing juat had to buy another charger and was deliverd super fast even though the delivery company had a issue enviroride contacted them and sorted it to be re-deliverd same day amazing company.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with this company from…

My experience with this company from purchase to delivery was top-notch, First class. The online customer service was very good, With detailed info in their answers to questions/queries i asked them. Jack as very helpful from his/my first to last email. I'd defo recommend this company, And any future puchases i make with regards to scooters, Or scooter accessories, I wll be purchasing from Envirorides.

June 2, 2024

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