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Rated 1 out of 5 stars

I ordered some merchandise and was told that the merchandise wasn't in stock, only after I inquired about what was the delay in shipping about 2 weeks later. I cancelled the order and was lied to abou... See more

Rated 1 out of 5 stars

Their customer service is rude, and terrible. They appear to be a small venture. We placed an order of just 4 items in a week and they couldn't fulfill it. We reached out to them for status update. Th... See more

Rated 1 out of 5 stars

On multiple sites and multiple prices. Ask for a parcel refund due to finding it 10.00 cheaper the day after ordering it and didn’t get a reply at all. Lousy customer service. Most discouraging is the... See more

Rated 1 out of 5 stars

I purchased a holographic projector fan. It has the hardest set up ever! The directions are in another language and the pictures and wording are so small i cannot make any of it out. Ive tried for hou... See more

Company details

  1. Lighting Store
  2. Furniture Store

Information provided by various external sources

E.P.Light ambient light is a new type of LED bulb, decorative lamp, combined with Pollock‘s abstract painting and traditional Edison bulb. Each bulb is crafted as an artwork, handmade, against dropping.


Contact info

1.2

Bad

TrustScore 1 out of 5

152 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I cannot review the product as I have…

I cannot review the product as I have not received it yet. I ordered it almost 4 weeks ago (Aug. 1) and have not received it. Customer service was not very helpful. Took days to respond and then I was told the bulb I ordered was not available which the website did not say when I placed order. I was told the base would ship and I should pick out a different bulb which I did. I was sent a code for I believe it was 15% off of next purchase. I asked the discount be applied to this order which was accepted. That was on August 12 and I have yet to receive an email saying my order shipped nor have I received anything. At this point I cannot recommend ordering anything from E.P. Light

August 27, 2019
Unprompted review
Rated 5 out of 5 stars

Great light

Great light. I’ve bought several and I also bought one for my great niece who also loves the decorative nature of the light. I bought her two different bulbs as I have two that we both love the different lighting that the different bulbs create.

July 29, 2019
Unprompted review
Rated 4 out of 5 stars

Beautiful light

Beautiful light, quick shipping. The light emitted is a bit brighter than seemed in pictures but I still love it. I got this as a not so bright ambient light in my son's room and he digs it

July 23, 2019
Unprompted review
Rated 5 out of 5 stars

Ephemeral Glow

The light I purchased from E.P. Light is amazing.
The resin bulb is virtually indestructible. The bulb captures a nebiula of color and casts a beautiful light in darkness. I own the "sunrise bulb" the one I purchased recently was the 'youth bulb".

July 12, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Quickly responded to my questions and shipped my order in a timely manner. Great quality products! My favorite is the blue drop light bulb.

July 1, 2019
Unprompted review
Rated 5 out of 5 stars

The bulbs are beautiful and came to my…

The bulbs are beautiful and came to my house with no shipping issues. Just wish the discount coupon didn't expire before I received my order, so I could of used it toward further purchases.

June 29, 2019
Unprompted review
Rated 3 out of 5 stars

Overall the idea is great but some caveats.

Overall the idea is great. My disappointment was that the bulbs were much less opaque than they were shown on the website. Also my LED base has already died. The light starts bright and fades as you’re watching it.
So I’m returning the set and going with the regular screw base. It is pretty when it works properly though.

June 21, 2019
Unprompted review

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