Epicerie Corner Reviews 

344
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of delicious, high-quality products, many of which are not easily found elsewhere. People frequently highlight the fantastic service, noting prompt responses to queries and overall efficiency. The delivery is often commended for being spot on, with orders arriving on time, well-packed, and effectively cooled for perishable items. Conversely, a small portion of people experienced delivery issues like delayed notifications, thawed cool packs, or damaged packaging. Some reviewers also reported missing or incorrect items, and a lack of communication regarding order updates or stock availability.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality, selection, and value of the... See more

Delivery service

Consumers find delivery service to be positive, with many praising on-time arrivals and well-packed items,... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the good quality... See more

Order

Customers consistently note positive experiences with order, praising the straightforward ordering process... See more

Service

Reviewers mention positive feedback about service, with many describing it as fantastic, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reblouchon is my father’s absolute favourite, but it has become incredibly difficult to find! Findiing Epicerie Corner was a delight! Soo many delicious things! The cheese was beautiful, ripe and... See more

Company replied

Rated 5 out of 5 stars

I have been buying free range and organic chickens from various farms over the years but the one I bought from Epicerie Corner, French Free range have surpassed everyone. The chickens are of finest... See more

Company replied

Rated 5 out of 5 stars

Excellent website. I used to live in Switzerland and France and am happy to find this online shop where I can buy products I used to use. I can now invite friends for a Swiss or French style meal with... See more

Company replied

Rated 5 out of 5 stars

Ordered Menguys roasted peanuts which we’ve bought in France on several occasions, and are delicious. Also looking for the kind of ham we had in Brittany, but were disappointed in our purchase. Very... See more


Company details

  1. Grocery Store
  2. Convenience Store

Written by the company

At Epicerie Corner, we bring France to your doorstep! As the UK’s largest and most affordable online French supermarket, we offer an unbeatable range of authentic French products—from everyday essentials to gourmet treats. Whether you’re craving saucisson, artisanal cheeses, or your favourite French pantry staples, you’ll find it here. Shop like you’re in France—without leaving the UK! 🇫🇷


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(344)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable service

November 25, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Hi John,

Thank you so much for the five stars! We’re glad you enjoyed our products and service, and we look forward to preparing your next order.

Rated 5 out of 5 stars

Brilliant Seller great service!

Found Epicerie corner on facebook and was very excited to be able to get my fix of french goodies!! Service was excellent and communication about unavailable items was great.
I ordered sauces, boudin noir , crisps and more and the chilled items came with a chilled bag .
Will definitely use again - now if you are able to sell beer that would be a big plus!!

October 21, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Hi John, many thanks for your kind words! We’re so happy you enjoyed your selection of French treats and that everything arrived in perfect condition. It’s great to know our communication helped too. Looking forward to your next order !

Rated 5 out of 5 stars

Good reasonable prices and postage

Good reasonable prices and postage - ideal

November 14, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Hi John, thank you so much for your feedback! We’re really happy to hear you found our prices and postage reasonable. 😊 Hope to serve you again soon!

Rated 5 out of 5 stars

Great service & excellent products,will…

Great service & excellent products,will definitely be ordering in the future

November 14, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your kind words Mitchell ! We’re delighted to hear you enjoyed both our service and products. Your support means a lot to us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

EXTREMELY TASTY

I found it easy to order, these mints are very tasty! made with spring water and don't send my bloods through the roof, great for my diabetes and you get loads in the packet.

November 5, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your lovely feedback William ! We're delighted to hear you enjoyed the mints and found them a great fit for your needs. We’re glad you had an easy ordering experience and appreciate you taking the time to share your thoughts! Looking forward to prepare your next order !

Rated 1 out of 5 stars

Terrible service

Terrible service. Wrong items in the order, items not in stock and incorrect quantities.
Called to ask to rectify and couldn’t they couldn’t care less - supposed refunds will take several days to process.
First and last time I’ll use them, suggest you learn from my mistakes.

November 6, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thanks for your feedback, Rod.

We’re truly sorry for your experience — this isn’t the level of service we strive to provide. It appears that 2 of the 22 items you ordered were unavailable, and we sincerely apologise for that. A refund has already been processed, and the funds should appear in your bank account shortly.
If you have any further questions or concerns, please don’t hesitate to reach out. Again, our apologies for the inconvenience caused.

Rated 5 out of 5 stars

Ordered Menguys roasted peanuts which…

Ordered Menguys roasted peanuts which we’ve bought in France on several occasions, and are delicious. Also looking for the kind of ham we had in Brittany, but were disappointed in our purchase. Very good service from the company, good communication and timely, well packed items. Thank you.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

So easy to order

So easy to order, the delivery was fast. All the items were packed really carefully, I had some butter and yoghurt and they came well packed and really cold. Good choice of products, definitely ordering again

September 30, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your wonderful feedback! We’re so glad to hear that your order arrived quickly and in perfect condition. Our team takes great care with packaging—especially for chilled items—so it’s lovely to know it made a difference. We really appreciate your support and can’t wait to serve you again soon!

Rated 5 out of 5 stars

First timer - will buy again!!!

Overall we had a great experience with this store. Although the one item was broken during transit, the managed to replace it quite quickly.

We will definitely buy again!

September 27, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thanks a lot for the five stars! We’re so glad to hear you had a great overall experience with us, and we appreciate your understanding about the damaged item. Our team always aims to resolve issues quickly, so we’re happy we could get a replacement to you without delay. We hope to serve you again soon!

Rated 5 out of 5 stars

I recommend

Ordering for the first time and I am very pleased with everything. The products arrived well-packed and in the best conditions even though I had ordered perishable products. Very tasty too. 😄 Will definitely order again, thank you!

October 17, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your kind words Loana! We’re pleased that your first order arrived in perfect condition and that you enjoyed the products. We truly appreciate your support and can’t wait to have you order with us again!

Rated 5 out of 5 stars

Delicious Pastilles de Vichy…

I had a desire for Pastilles de Vichy and Epicerie Corner delivered! Everything arrived in good time and was nicely packaged up. They are hard to find in the UK, so I was very pleased to be able to get them.

I also tried some Lutti Arlequin Candies which I thought were different flavours, but they are all pear drop flavour. That's on me! They were also perfectly delivered.

Thank you and I hope to shop here again :)

September 22, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your lovely message Catriona! We’re delighted to hear that your order arrived safely and that you enjoyed your experience with Epicerie Corner.

We truly appreciate your kind words and look forward to welcoming you back again soon1

Rated 5 out of 5 stars

Great service

Great service, great products

September 19, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for the 5 stars Arif ! Glad you enjoyed our products and service, looking forward to prepare your next order !

Rated 5 out of 5 stars

Excellent service with first rate…

Excellent service with first rate produce.

September 17, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your kind words Pamela! We're thrilled you enjoyed our service and products. Hope to see you again soon!

Rated 5 out of 5 stars

Vichi mints

Vichi mints! ...for my horse, only place I can get them in the uk at a reasonable price.

October 1, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Hi Sandra, thanks a lot for the 5 stars! We’re so glad you loved our products and look forward to getting your next order ready.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Great products atthe great Price. I can enjoy the French cuisine at home in the UK. 5 🌟

September 23, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Hi Anaïs, thank you so much for your wonderful feedback and 5 stars! We’re delighted that you’re enjoying our products. We look forward to offering you the same quality of service for your next order.

Rated 5 out of 5 stars

We were expecting a delivery by DHL on…

We were expecting a delivery by DHL on A Friday which then did not arrive until Monday so most of the contents were ruined. I told Epicerie and they quickly sent all the refrigerated items again! Wonderful service! As for DHL...

September 5, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Hi Maria, thank you so much for your understanding and for sharing your experience. We’re truly sorry about the delay with , but we’re delighted we could quickly resend your refrigerated items so you could enjoy them fresh. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Good company

Good customer service but order let down by horrible courier.
They tried their best to mitigate courier's incompetence.
I will order again hoping we will have more choices of couriers in the future.

September 10, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thanks for your feedback Thierry. We’re sorry the courier let you down and truly appreciate your willingness to order again. We’re working on improving courier options for the future.

Rated 5 out of 5 stars

Great item and delivered when they said…

Great item and delivered when they said it would.

August 28, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thanks a lot for the five stars ! We’re happy you love the item and that delivery went just as expected. Looking forward to prepare your next order !

Rated 5 out of 5 stars

Excellent!

Excellent service and my order was packed well - will definitely use in the future - thank you very much.

August 27, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your kind words Marcus ! We're delighted we could provide what you needed and get it to you quickly. Looking forward to serving you again soon.

Rated 5 out of 5 stars

Great service

Great service. They had what I needed and was delivered in good time

August 26, 2025
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thanks a lot for your review Shibhan! Happy we could get you sorted in good time, looking forward to your next order.

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