Absolutely 5 Star experience with Epic Play! This is our 2nd Ride-on Kids vehicle from this company, first the 12v Tractor which has been amazing & continues to give our little boy hours of fun, and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought our daughter a car for Christmas, goes fine just lost the remote. Contacted epic play to see about a new remote or spare parts but no, nothing possible so now child’s left with a car that can’t... See more
Excellent customer service , after a delay in delivery epic where very quick to chase this up for me. The bigger problem came when car was delivered it was damaged the cars back end was completely sma... See more
I ordered a Tigris jeep from the company directly after noticing that it was cheaper to buy directly that through Amazon. I had a couple of queries which were answered immediately by email. They then... See more
Company details
Written by the company
We are Epic Play, we offer a wide selection of childrens outdoor toys, from ride on cars and bouncy castles to trampolines | Great Prices | FREE UK mainland delivery
Contact info
1 Kings Court, GU10 1AH, Farnham, United Kingdom
- sales@epicplay.co.uk
- epicplay.co.uk
I ordered a car
I ordered a car, the car never arrived , it's been over a month and they are still investigating, they barely get back to me they dont know what's going on and they dont want to give me my refund, absolutely terrible company, would avoid at all costs
September 23, 2020
Unprompted review
Telstar Orbit 7ft x 10ft Oval…
Telstar Orbit 7ft x 10ft Oval Trampoline and Enclosure Package, ordered this on Monday came on Thursday, great trampoline, communication from epic play, was quick response via email, great service thanks
August 21, 2020
Unprompted review
Mercedes Benz police car not as…
Mercedes Benz police car not as advertised at all.Personalised number plates not as seen on website,total misleading product,would not recommend at all.
May 18, 2020
Unprompted review
Misleading /But replacement was ok no parts missing
Was pleased with the replacement red monster truck I received no missing parts
The Burgandy monster truck that was advertised on their website with free upgrade on EVA tyres, was not available, so was very unhappy with this, and received no compensation for their false advertising/or oversight, they mentioned I would get a FREE UPGRADE ON EVA TYRES but as there website states there was a free UPGRADE ANYWAY ON THE TYRES FOR THIS MONSTER TRUCK,so nothing was offered apart from another red colour or choose something else which was not an option
October 18, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.