EPIC Solutions Reviews 14

Reply from EPIC Solutions

14 hours ago

Hi Liana,

Thanks for your feedback. We’ve reviewed your comments but regrettably can’t find any record of your account with EPIC Solutions.

We’re unable to match your comments with any service we provide or interaction within our business. This leads us to believe the review may have been posted in error for another company.

If you feel this is incorrect, please email our admin team on admin@epicsolutions.org.uk and we will be happy to review your experience.

Team EPIC

Reply from EPIC Solutions

6 days ago

Hi Claire,

Thank you so much for sharing your experience — it truly means a great deal to us. We’re so grateful you trusted Epic Solutions to support your daughter during what must have been such a challenging time.

Hearing how far she has come is incredibly moving. From struggling with anxiety to now sitting her GCSEs and preparing for college is such a remarkable achievement, and we’re honoured to have been part of that journey. It’s wonderful to know that her diagnosis has helped your whole family better understand and support her.

“Bringing her sparkle back” is exactly what we strive for, and your words mean more to us than we can say. We’ll be cheering her on every step of the way and wishing her all the best for her exams and exciting next chapter.

Team EPIC

Reply from EPIC Solutions

6 days ago

Hi Amber,

Thank you so much for your feedback. We’re really glad to hear that you felt comfortable and supported during your assessment, as creating a calm and compassionate environment is something we care about deeply.

It’s wonderful to know that going through the process and starting treatment has made such a positive difference for you. Taking that first step can be difficult, so we’re especially pleased you felt it was worthwhile.

We really appreciate your recommendation, and we wish you all the very best on your continued journey. Please don’t hesitate to reach out if you ever need further support.

Team EPIC

Reply from EPIC Solutions

Apr 20, 2026

Good afternoon,

Thank you very much for your kind feedback.

We’re delighted to hear that Dr Street was able to support you with your Initial Health Assessment and help move your adoption process forward. We understand how challenging it can be to access this type of assessment, so it’s wonderful to know your experience with EPIC Solutions was a positive one.

We really appreciate your recommendation and wish you all the very best on your adoption journey.

Team EPIC

Reply from EPIC Solutions

Apr 14, 2026

Hi Kerry,

Thank you so much for taking the time to share such a thoughtful review.

We’re incredibly grateful for your kind words and for trusting EPIC to support your daughter during such an important stage of her life.

It means a great deal to hear that our approach made a positive difference to her diagnosis, confidence, and ability to manage her ADHD while at university. Providing individualised, compassionate support — not just for our patients, but for their families too — is at the heart of what we do, so your feedback truly reinforces this.

We’re delighted to know she’s thriving academically and socially, and feeling more in control of her ADHD.

Thank you again for your recommendation — it was a privilege to be part of her journey, and we wish her continued success in everything she pursues.

Team EPIC

Reply from EPIC Solutions

Apr 9, 2026

Hi Rachel,

Thank you so much for your kind and thoughtful words.

We’re truly grateful that you took the time to share your experience. Supporting your daughter throughout her journey has been a privilege, and we’re really pleased that our team’s expertise, flexibility, and joined‑up approach have helped make a challenging time feel more manageable.

We understand how difficult it can be when families feel unsupported, and we’re glad we could step in and meet her where she needed us. While the journey continues, please know that we remain fully committed to supporting both your daughter and your family.

Thank you again for trusting Epic with her care.

Team EPIC

Reply from EPIC Solutions

Apr 2, 2026

Hi Kevin,

We’re truly grateful you took the time to share your experience. Supporting families through challenging moments is at the heart of what we do, and it means a great deal to hear that you found our team professional, empathetic, and helpful throughout the process.

We’re always here if you need anything in the future.

Team EPIC

Reply from EPIC Solutions

Apr 2, 2026

Hi Jasmine,

Thank you so much for taking the time to share your experience with us. We’re truly delighted to hear that you felt supported, comfortable, and well‑informed throughout your journey with Epic Solutions.

Receiving an ADHD diagnosis is a big moment, and we’re glad we could make the process organised, smooth, and reassuring for you. It’s wonderful to know that our team’s communication, care, and attention made a positive difference, both during your assessment and when starting medication.

If you ever need anything in the future, we’re always here to help.

Team EPIC

Reply from EPIC Solutions

Apr 1, 2026

Hi Daisy,

Thank you so much for sharing your experience with us. We’re delighted to hear that you felt welcomed and supported by our team — creating a safe, friendly space is something we care deeply about.

It’s wonderful to know that your therapist helped you feel comfortable, understood, and empowered. Hearing that your time with us has boosted your confidence both at school and in life truly means a lot.

Thank you for your kind words and your recommendation — it’s an honour to support you, and we’re always here if you ever need us again.

Team EPIC

Reply from EPIC Solutions

Apr 1, 2026

Hi Jacqui,

Thank you so much for sharing your experience.

We know how challenging and overwhelming the wider system can feel, so it means a great deal to hear that our team was able to offer clarity, continuity, and the joined‑up support your daughter deserved.

We’re incredibly proud of our clinicians and the way they bring together expertise across mental health, physical health, and neurodiversity to help young people truly understand themselves. Hearing that your daughter is now thriving at school is wonderful — and we’re honoured to have played a part in her journey.

Thank you for your trust, your openness, and your kind words about our team’s kindness and professionalism. We’re always here if you or your daughter need anything in the future.

Team EPIC

Reply from EPIC Solutions

Jan 30, 2026

Hi Beth,

Thank you so much for taking the time to share such a heartfelt and thoughtful review.

We are truly humbled to hear that your experience with EPIC Solutions has felt validating and supportive from the very first appointment. Ensuring that every family feels listened to, respected, and genuinely cared for is at the centre of what we do, so your feedback is incredibly encouraging.

We know how difficult it can be when a young person is struggling, and we are grateful that you trusted us to be part of your child’s journey. Hearing that our clinicians and wider team—our doctors, psychologists, therapists, nurses and reception staff—have made a positive difference is something we will proudly share with everyone involved.

Thank you again for your kind words and for recommending us so highly. We remain committed to providing the best possible care and support to you and your family.

Team EPIC

Reply from EPIC Solutions

Jan 20, 2026

Thank you for taking the time to share your experience. We’re so pleased to hear that the assessment process felt seamless, inclusive, and centred around your son’s needs — that’s exactly the standard we strive for.

It’s wonderful to know that he has gained a deeper understanding of himself and is now thriving. Supporting young people to feel confident, informed, and empowered is at the heart of our work, and your feedback means a great deal to the whole team.

We’re also glad that you felt validated and supported throughout the journey, especially during a time when waiting for answers can be so challenging. Knowing that you would highly recommend our service is truly appreciated.

Thank you again for your trust in us. We wish your son continued growth and confidence as he moves forward.

EPIC Solutions

Reply from EPIC Solutions

Jan 20, 2026

Thank you so much for sharing such a heartfelt review. It means a great deal to our whole team to know that your family felt heard, supported, and understood throughout the process.

We’re truly honoured to have played a part in helping your daughter access the clarity and confidence she deserves. Hearing that she now has strategies that empower her to thrive — and that she’s become a proud advocate for herself — is exactly why we do what we do.

We are delighted that you found our environment welcoming and accessible, and that every stage of the assessment felt thorough, respectful, and meaningful for both you and your daughter.

Thank you for recommending us so often — it’s one of the greatest compliments we could receive.

EPIC Solutions

Reply from EPIC Solutions

Jan 20, 2026

Thank you for sharing such kind feedback.

Supporting children and their families with guidance they can trust is at the heart of what we do, so your recommendation truly means a great deal to us.

Thank you again for taking the time to leave this review.

EPIC Solutions