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Review summary

Created with AI, based on recent reviews

Looking at 898 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the affordability of the prices. Many people appreciate the efficient ordering process and the quick delivery service, often receiving their items earlier than expected. The company's communication regarding orders and product updates is also frequently highlighted as a positive aspect. However, some customers experienced issues with shipping times, noting that some orders took longer to arrive than anticipated, or that tracking information was not always promptly updated. A few people also mentioned receiving incorrect items or having problems with sizing, particularly with custom orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Many customers praise the good... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick shipping and... See more

Quality

Customers had positive experiences with quality, often praising the good quality merchandise, comfortable... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of the ordering... See more

Price

Clients share positive opinions on price, consistently highlighting the great and reasonable pricing. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would have liked my order to be shipped all at once, instead of multiple orders, but the quality has been really good for the reasonable prices.

Company replied

Rated 4 out of 5 stars

The affordability of the pants was terrific. It does take a rather lengthy time to complete to the delivery process. If you could quicken the shipping time, it would be perfect overall.

Company replied

Rated 4 out of 5 stars

Overall experience was very stressful, but in the end I did receive my order a day early so 4 stars. First of all, there is 0 way to expedite orders or pay for rush shipping, which I didn’t realize u... See more

Company replied

Rated 4 out of 5 stars

I love shopping on Epic Sports for my team needs. The wholesale prices are fantastic! It's a toss up how sizes fit but I'm starting to understand which brands fit which way with all the orders I've... See more

Company replied


Company details

  1. Sporting Goods Store
  2. Activewear Store
  3. Printed Clothing Store
  4. Soccer Store
  5. Sportswear Store
  6. Work Clothes Store

Written by the company

Epic savings. Epic Wins. Epic sports gear, activewear, and closeouts


Contact info

  • 9750 East 53rd Street North, 67226, Bel Aire, United States

  • epicsports.com

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 79% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

shipping takes way too long

good prices, but shipping takes way too long for what you pay for it

March 26, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We're sorry that your orders didn't meet your expectations. If your order contains custom items, the processing will often take longer than a non-custom item. We use real-time shipping services rates and times.

Rated 1 out of 5 stars

The Vegas Gold pants do not look at all…

The Vegas Gold pants do not look at all close to Vegas Gold. Shipping charges are too expensive, shipping was late and takes too long, my box was damaged and they had just thrown my purchases in the box. Very disappointing.

March 23, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

I'm sorry to hear your order didn't meet your expectations. Thank you for sending the needed info to look into this. Can you please take a photo of the gold pants and email it to social@epicsports.com?

Rated 5 out of 5 stars

Epic is great

Epic is great. Good quality and selection. Competitive pricing.

March 26, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 5 out of 5 stars

Great Service

The items were exactly as described. Shipping was fast. Great experience.

March 27, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 1 out of 5 stars

No I only recieved half my order where…

No I only recieved half my order where are the other 16 pieces

March 27, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Kyle, I apologize that your order hasn't met your expectations. The customer service rep is trying to help you. BUT, we don't know what items you are missing.

Can you reply to his email with the info:
1. Which item(s) you are missing (E#/color/size/quantity).
2. Whether you’d prefer a refund or a replacement.
3. Was the package damaged in transit? (If so, please send a Photo)

Rated 1 out of 5 stars

Never received my package??

Never received my package??? I actually completely forgot about it until I received this email.

March 26, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Desiree, I'm sorry your order is delayed. Please reply with the requested info, or order number so I can investigate further.

Rated 4 out of 5 stars

EXPERIENCE WAS GOOD

EXPERIENCE WAS GOOD. A LOT OF CHOICES. SIZES RUN SMALL. COLORS ARE VIBRENT AND IM PLEASED.

February 26, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We're happy to hear you liked your order. Sorry about the possible size issue. We use the vendor's charts and they are tailored to each product. Thank you for the review!

Rated 1 out of 5 stars

Buy from at your own risk

I purchased a Size 7 Rawlings Contour basketball from Epic Sports, but it arrived noticeably lighter than regulation weight. Their website description presented it as a standard, first-quality ball, with zero warnings about it being a factory second or having weight variations.

I wrote my name on the ball before playing with it and realizing the severe weight defect. When I contacted support, the representative dismissed the weight issue as "normal manufacturing tolerances" and "air pressure," and used the marker on the ball as a convenient excuse to deny the return.

It is incredibly deceptive to sell off-spec sporting goods without clear upfront disclosure, and then hide behind a return technicality when called out. Buy at your own risk if you actually need gear that meets official specifications.

It's also interesting that there was no option to review the basketball on their site, even when logged in. They must be selling factory seconds and that's why they are cheaper.

Edit: Why is Epic Sports asking me to place my personal order number on a public site?

Edit2 in response to Epic Sports Response:

No way is this ball NOT different. I was there playing with the exact same basketball model (Contour) about 2 months ago when my friend bought one and it was brand new, from a different retailer. We played with it. The weight was normal ( Every new ball I've ever handled was normal weight). It was comparable to the OHSSA weight with his. The ball that was shipped to me is SIGNIFICANTLY lighter than his was when brand new. It flies out of everyone's hand and everyone's shooting was way off with my ball. They all said it was lighter. The only people who shot well with it were those who are used to the Wilson Evo NXT, which is admittedly lighter. That is what this ball feels like.

I can't prove that the ones you sell are factory seconds but perhaps that is why the balls are cheaper on your site. Maybe that's what the factory is giving you. It's inexcusable.

March 18, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We're sorry your order didn't meet your expectations. There isn't a message system through TrustPilot, which is why we had to ask for the order number that only our team can use to access in our system.

Your ball is directly from Rawlings. The product descriptions are exactly as Rawlings requires. It would clearly state if it were off-spec.

As the customer service rep tried to explain, you were comparing the new ball weight/feel to an older, broken-in ball, and a different model ball. That's understandable. But an older ball that has been used regularly may feel heavier or more controlled compared to a newer ball that is still firm and not yet broken in. Inflation levels can also impact how the ball feels during play.

A new, high-quality leather basketball needs breaking in because they arrive stiff, slippery, and over-coated with wax. Composite leather requires hours of dribbling and shooting on hardwood to soften, improve grip, and darken the leather for optimal performance. Once you break the ball in, you'll notice it performs better - much like new sneakers.

It seems you understood we may not even be able to do the return with your name printed largely in permanent marker. "I understand the label with my name is pretty large, and if nothing can be done due to that."

We're sorry the return wasn't possible. We hope you give the new ball a chance, break it in, and hopefully it'll become your favorite!

Rated 3 out of 5 stars

The webpage to customize apparel and…

The webpage to customize apparel and add to cart is currently very difficult to use. We ended up accidentally getting a blank piece instead of a custom piece like we had hoped.
The stuff that arrived is good quality though.

March 10, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We're sorry to hear that the website was difficult for you to use. We are currently working on a new website design. I'd love to get your opinion on where you had trouble. If you can send screenshots and explain the tricky spots, send to social@epicsports.com

Rated 5 out of 5 stars

Looking good!

Always a pleasure to do business with EPIC sports. They come through in the clutch. Geared up and ready to go.

February 22, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your review!

Rated 3 out of 5 stars

A4 dri fit baseball top

Good selection, wish the price to stamp the numbers on the jersey were a little less expensive. Also wish returning customers would get more perks and discount codes.

February 23, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We do offer discounts on occasions. SAVE10 will get you $10 off $100 right now.
Bulk orders placed through the sales team will also help. Call them at: 1-888-269-2440

Rated 4 out of 5 stars

Exactly what I ordered in the promised…

Exactly what I ordered in the promised timeline. Would be 5 Stars if the jacket wasn’t a closeout item. Would have loved to order bigger sizes. Everything else, wonderful.

February 23, 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Closeouts mean the items are no longer being made and we are selling the last of the inventory. Thanks for the review!

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