Epicstuff.co.uk Reviews 599

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely brilliant service, we ordered late on Thursday and the item was delivered less than 24 hours later, ready for our Son’s 5th birthday. We clearly placed our order far too late for it to arr... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very large solid scooter received in my hands within 24hours....actually slightly under 24 hours! Exactly what you want from online shopping! See it, order it. . receive it ne... See more

Rated 5 out of 5 stars

Ordered 22nd Dec was sceptical about whether it would arrive before Xmas and work after assembly with all relevant parts etc. Leaving no time to rectify if not. Arrived the next day, in pristine co... See more

Rated 5 out of 5 stars

I am a fan of Epicstuff. I maybe should not spoil my 2 boys so much. Having bought electric vehicles in the past off Epicstuff . I have, on a previous review, mentioned thier excellent customer servic... See more

Company details

  1. Game Store
  2. Gift Shop
  3. Motorsports Store
  4. Model Shop
  5. Skateboard Shop

Information provided by various external sources

At epicstuff.co.uk we sell a wide range of Rc toys, ride on toys, mini moto's & electric skateboards and hoverboards. Buy the most Epic toys and Gadgets in UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

599 reviews

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Rated 2 out of 5 stars

So epic theyve closed

Damage the front of bumper plastic broken part before I'd even put it together contacted them and they said they would replace but never heard any reply from emails the company now appears to not be trading from their website I also have an issue with the car not talking to the remote it's still good value and a bit of fun I suppose but I've got no after care whatsoever and the bit lost with my apparent 12 month warranty

July 20, 2023
Unprompted review
Rated 1 out of 5 stars

Did not receive order

Did not receive order. Did not receive email saying goods have been shipped. Can not get in contact with online form or on phone number!
I want my money back

June 4, 2023
Rated 1 out of 5 stars

Probably won’t use again!

Didn’t revive both items when it was delivered so had to get intouch as they missed it out in warehouse, then when they have posted the helmet they have sent to wrong colour one, now my son won’t be able to go on his bike for his birthday tomorrow! Absolutely useless, customer service on the other hand are very quick with responses

May 25, 2023
Rated 5 out of 5 stars

Amazing service

Amazing service. I ordered the wrong part. Emailed the company to get a reply out of working hours. The very next day the part I needed was dispatched. 100% service.

May 13, 2023
Rated 5 out of 5 stars

Very good experience

Very good experience, sent a query message which was responded to in minutes. Arrived on the 3rd day of the 2-3 day delivery estimate. Arrived put together and ready to go. A great company based on my experience.

April 27, 2023
Rated 5 out of 5 stars

Bouncy Castle Review

1) Informative, easy to follow website
2) fast pickup and response to telephone enquiry (by an actual human who knew what they were talking about!)
3) fast delivery
4) good quality product and a highly competitive price
5) product meets specification

April 3, 2023
Rated 1 out of 5 stars

You don’t reply to emails and didn’t…

You don’t reply to emails and didn’t answer the phone when I rang

March 26, 2023
Epicstuff.co.uk logo

Reply from Epicstuff.co.uk

Hi Cameron, we haven't received any emails from you or missed calls? Can you please email your enquiry into sales@epicstuff.co.uk and we'll be able to assist. Or you can call the number on the website between 9am and 5pm Monday to Friday when we're open.

Rated 5 out of 5 stars

Dirt Buggy

We bought UTV buggy jeep for our 4 year old little girl. Very impressive with the delivery, we got an email every step of the way of when our product was ship and when it was on its way. Arrived the next day and it was easy for my husband to put it all together. We charged it over night and with a little help from customer service (we had the jeep plugged in charging and tried to turn it on-Dont do this!) the jeep works perfectly. We have one very happy little girl.

April 6, 2023
Unprompted review

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