Got the charger with a good price, there were some hiccups with the way installation was done and some communication, but Patrick and Chantelle were great at the end and everything works well now.
Company replied
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Review summary
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Got a Zappi charger installed a few years ago, had an issue last week with the isolator switch and Patrick had someone from his team down within the hour and had us back up and running again in no tim... See more
Company replied
Epower installed an EV charger in our house yesterday. Their staff are incredibly skilled, friendly, efficient and courteous. The Sales Executive was clear, quick and efficient. Their electrician was... See more
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I got an EV charger installed under the SEAI grant scheme and the staff at Epower were fantastic from start to finish. Emma was very helpful throughout the initial sign up phase and simplified the pro... See more
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4.3
Excellent
105 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 23% of negative reviews
Typically replies within 1 week
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Excellent customer service experience Epower
Excellent customer service experience. They fitted an Ohme Pro home ev charging unit for us a couple of weeks ago.
Prompt responses by email and phone calls to queries.
Installed by a very efficient helpful fitter who explained the operation of the unit in detail. Also cleaned up and removed waste material and packaging from our house.
Would highly recommend Epower.
The Ohme charger they supplied is very easy to use and programme through its app. Calculates most efficient charging time based on our electricity provider's plan.
Bryan Walsh
March 5, 2025
Unprompted review
Reply from Epower
Hi , thank you very much for your fantastic review. We hugely appreciate your feedback and we are delighted to see that you had a good experience with ePower. Thank you for choosing us to install your EV charger and take care.
I don’t recommend ePower
Planned an installation for two weeks after ordering the unit. Worked from home to be around for the installation process. My ev battery was low as I was expecting to be able to charge that night. They cancelled my installation at the time they were supposed to arrive, suggesting a new appointment two days later. Now I’m struggling to find a charger so I can get the kids to school and myself to work tomorrow. Shit service.
February 11, 2025
Unprompted review
Had an EV charger installed very…
Had an EV charger installed very efficient and always someone to talk to on phone. 2 years later small problem with fuse, sorted very quickly with no charge. Very responsive and customer focused. Great company well done!
August 9, 2024
Unprompted review
Reply from Epower
Hi Kevin, thank you so much for your amazing review. We hugely appreciate your feedback and we are delighted to see that you had a good experience with ePower. Thank you for choosing us to install your EV charger and take care.
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