EQ Academy Reviews 95

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers had a great experience with this company. Many customers found the questions to be relevant, easy to understand, and helpful for self-reflection. The overall user experience was described as simple, smooth, and efficient, with many appreciating the clarity and ease of the tests. Reviewers also noted the reasonable price and the informative nature of the reports provided. However, some customers were dissatisfied with unexpected charges and unclear subscription terms, feeling misled about the initial cost and subsequent recurring payments. Many reported being automatically enrolled in subscriptions without clear consent or notification, leading to unexpected charges. Some also mentioned issues with not receiving results or difficulties in canceling subscriptions, despite attempts to do so within the specified timeframe.

What people talk about most

User experience

Users describe positive interactions with the user experience, often highlighting the simplicity and ease of... See more

Price

Customers had ambiguous experiences with price, with some finding the pricing reasonable and affordable,... See more

Payment

Reviewers highlight negative aspects of payment, expressing frustration over unexpected charges and hidden... See more

Subscription

Consumers express significant dissatisfaction with the subscription process, often reporting that they were... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I loved the questions, they were very easy to answer, relevant and made sense. My only concern was the middle button as in if i choose would that affect the score etc so wasn't very clear scorewise w... See more

Rated 4 out of 5 stars

Great service - easy to use and understand - I did not expect to be billed -but $.49 is fine - it is more the risk of providing credit card info


Company details

Written by the company

EQ Academy is a welcoming platform designed to help you better understand yourself and grow — both personally and professionally 🌱✨ We offer science-based assessments that make self-discovery simple, insightful, and meaningful. Our tools include a Myers-Briggs–inspired personality assessment, which helps you discover your personality type among 16 unique profiles 🧩, as well as a powerful Emotional Intelligence (EQ) test. This EQ test measures key skills such as self-awareness, empathy, emotional regulation, and how well you connect with others 🤝💬 All assessments are built on trusted psychological and behavioral research, so your results are both accurate and relevant 🔬📊 After completing a test, you’ll receive a personalized report with clear, practical insights you can use right away — whether it’s improving communication, strengthening relationships, or growing your confidence 💡 At EQ Academy, our goal is to give you the tools to navigate life’s challenges with greater understanding and emotional intelligence 🌍💛 Join thousands of others who are using science-based insights to unlock their full potential — one step at a time 😊


Contact info

3.8

Great

TrustScore 4 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Website doesn't make it clear you need…

Website doesn't make it clear you need to pay for the test and it also auto subscribes you to god only knows what (if you pay for your test and accept terms and conditions you are signed up to a £39.99 subscription- crazy).

The test is long, I spent a while on it so decided to pay the 49p... I never received the results and now I'm trying to figure out how to make sure I'm not charged £39.99.

Don't waste your time.

October 30, 2025
Unprompted review
Rated 4 out of 5 stars

Quick experience everyone should try.

Quick experience everyone should try.

October 24, 2025
Unprompted review
EQ Academy logo

Reply from EQ Academy

Hi Craig ,

Thanks so much for the 4 stars and the kind words! 🙌

We’re thrilled you had a quick, smooth experience. Appreciate you spreading the word that it’s one to try!

Best wishes,
The EQ Academy Team

Rated 5 out of 5 stars

easy quick and vfm

October 23, 2025
Unprompted review
EQ Academy logo

Reply from EQ Academy

Dear Price,

Thank you for your review!

We deeply appreciate your kind words.

Kind regards,
The EQ Academy Team

Rated 2 out of 5 stars

Cancel your subscription if not planning on using

I found the initial test insightful, but after being unexpectedly charged $60 and not using the system since, I now seriously doubt the credibility of EQ Academy.

I tried calling the listed number for assistance, only to be told to get in touch via the website—where the email link has an error, making it nearly impossible to contact anyone. The lack of transparency and poor customer support are major red flags.

It’s especially concerning that EQ Academy seems to target young people who are actively trying to make informed choices about their future. When they’re misled or unexpectedly charged, it not only impacts them financially but also damages their trust in services that are supposed to support and guide them.

I’m disappointed and don’t have much hope of getting my money back. I’d strongly advise others to proceed with caution.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Unknow Subscription Attachment

It gave me the results after paying under 1$. But, i did not expect to get a shady and unknow subscription attached after the payment. Trying to charge me 38.99 monthly. Just because of that i would not recomend using this company.

July 8, 2025
Unprompted review
EQ Academy logo

Reply from EQ Academy

Dear Lullulemon,

Thank you for your feedback. We're sorry to hear about your experience, and we’d like to make things right. Your satisfaction is our top priority, and our support team is here to help.

Please reach out to us directly and a member of our team will be happy to assist you and resolve the issue as quickly as possible.

We look forward to hearing from you and making things right.

Best regards,
The EQ Academy Team

Rated 1 out of 5 stars

Scammers!

They tricked me like many other people by charging £0.49 at first for a rubbish service and after two days, they charged me £39.99 and they refused to refund this absolut scam!
Never try this company.

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

As with other reviewers

As with other reviewers, I feel tricked into paying 40 pounds by this company - it was not made clear that a premium subscription was being set up when I purchased a short report. I have requested a refund, but I suggest avoiding this trick by going elsewhere.

June 16, 2025
Unprompted review

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