We have used Equals money for our expenses management at church for over 5 years now and it has always been exceptional. It means that we are able to manage online purchases in a similar manner to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I spoke with Thabiso Molefe to resolve a long standing issue I had been experiencing. He took the time to resolve my issue promptly and was incredibly patient whilst helping me. Thabiso was incredib... See more
I have used this forex service before and 8 years on they still are providing excellent service. My handlers were Matthew and James who both went above and beyond. Matthew guided me through the who... See more
Agent Sanele Nyawo was quicky responsive and kind. I lost my old SIM card and i was panicking about not getting access to my account or it taking Time before I access it but she helped me within an ho... See more
Company details
Written by the company
We combine global payments technology with currency expertise to help you manage your cashflow and expenses, simply and cost-effectively. Pay suppliers, business partners or employees worldwide at some of the best rates available. Save time and hassle with our expense management solution, or access our faster payments API to save money on domestic payments.
Contact info
3rd Floor, Vintners Place, EC4V 3BJ, London, United Kingdom
- +44 (0)20 7778 7500
- help@equalsmoney.com
- equalsmoney.com
4.6
Excellent
522 reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Big thanks to Ethan Khan for his help…
Big thanks to Ethan Khan for his help and professionalism.
November 27, 2025
Unprompted review
Good service
Swift, appropriate and helpful email responses from Ethan Khan
November 26, 2025
Unprompted review
Adam from this company just called
Adam from this company just called, I listened to his sales pitch and informed him politely that we unfortunately have no requirement for Equals Group's services and thanked him for his call and said goodbye. Rather than saying goodbye back Adam said "understood" sarcastically and hung up. Rejection handling is part of the job, Adam. Horrible telephone manner.
November 25, 2025
Unprompted review
Great support
Great support. Thank you very much for help and follow up from Ethan Khan.
It was useful and all problems were solved.
November 24, 2025
Unprompted review
My experience was great because of…Felicia
My experience was great because of Felicia, she's always very helpful and calm - Thank you Felicia
November 19, 2025
Unprompted review
Agent was very thorough in their…
Agent was very thorough in their approach to my query and quite polite. Didn't take long to help me resolve my concern. Equals made it fairly easy for us to contact them and the wait wasn't long.
November 19, 2025
Unprompted review
Felicia C looked after my enquiry
Felicia C looked after my enquiry. Her response was swift and rapid.
It is what we are looking for in our industry.
November 17, 2025
Unprompted review
Great service
Great service. I could not log in to my Equals.
My personal contact person, Felicia Chetty was very responsive and giving me all information and guidance until the problem is solved. Very quick response, kind attendance. 10/10
November 17, 2025
Unprompted review
Wonderful service.
Wonderful service.
Very quick in response. Personal contact person keep you updated with your problems, until the problem is solved.
Ethan helped me a lot, very kind and professional.
November 10, 2025
Unprompted review
Quick and helpful
Ethan Khan helped me with an enquiry I had, he was really helpful and very efficient.
November 10, 2025
Unprompted review
Great customer support
I recently received really responsive and helpful customer support from Ethan Khan.
November 7, 2025
Unprompted review
Ethan was professional and fast in…
Ethan was professional and fast in resolving my query. Happy customer.
November 4, 2025
Unprompted review
Excellent Platform
October 30, 2025
Needed some assistance setting up new…
Needed some assistance setting up new account and the agent was extremely helpful and efficient.
October 30, 2025
Unprompted review
I was to so impressed Minenhle Ngcobo and Equals
I was to so impressed with the kind help, guidance and support from customer service agent Minenhle Ngcobo who was extremely helpful under pressure and dealt with a complicated process of internal transfers and account/card balances in multiple currencies where I had been so confused and everything was resolved in time for our colleagues trip over seas. I am so grateful and highly recommend Minenhle and Equals - really super helpful. Thanks!
October 29, 2025
Unprompted review
Same as card one money
Same as card one money. They held my application in a pending state for 8 years but yet they claim to look after people’s data. I wasn’t even a customer and they did this to me. Who knows what they have done with my information all this time. Not a single phone call email or letter to discuss this pending application. If they have done it to me then they may have done it to you so check your details with this company. 8 years!!!!!!! Is ridiculous absolutely disgusting.
I’ve now proven beyond doubt there was a breach and they tried to hide it. They told the ombudsman not to share that with me but they did. And it stated there WAS a breach 🤬🤬🤬🤬🤬
October 28, 2025
Unprompted review
Thabiso was super helpful!
I called customer service and Thabiso attended me. They were very helpful and addressed the issue i had with the website to the respective department.
Thanks for your kindness!
October 17, 2025
Unprompted review
really quick and helpful with a smile !
October 16, 2025
Unprompted review
Easy way to send payments abroad
prompt and friendly service
Adam explained everything clearly
they are happy to do deals on the phone or use the portal - it is really good and very easy to navigate and to find out what live rates are
October 16, 2025
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