equijumpltd.com Reviews 

146
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Fearghal helped me identify the correct product (bit), translate my requirement to match the product spec and kept me up to date as my order was being processed. Now I have the correct bit width and... See more

Rated 5 out of 5 stars

Efficient service, lovely staff, very helpful. Ordered two bits on a Monday at 12 noon and was delivered Tuesday morning! Fearghal was really helpful and quick to reply to queries ! 10/ 10 recommend... See more

Rated 4 out of 5 stars

Lovely collar - looks gorgeous on our collie German shepherd cross. Fabric not a sturdy a wool as expected but it is soft so probably comfortable for her. The clasp is a bit heavy which took her a bit... See more

Rated 5 out of 5 stars

We would just like to say a huge thank you to Reece and Fearghal. All your help and Patience when fitting , sourcing , customising and changing our saddles and bridles and whatever bits and pieces... See more

Company details

  1. Equestrian Store
  2. Equestrian Club
  3. Equestrian Facility
  4. Horse Rental Service

Written by the company

A unique equestrian 🐴 experience. Focus on show needs. For riders of all levels, we have every toy 🐻imaginable. Shop on-line or visit on of our 50+ POP up stores 🚛🚚 during the year. STABLE visits are free of charge & no obligation. Test rides & saddle fittings are also FREE 🤩 Show Room visits in thurles are welcome but please do call ahead before arriving as we could be saddle fitting or at an event.


Contact info

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(146)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Shopping Experience!

I have made a few international shipped orders and the experience has been amazing. Customer services is very responsive and accommodating. Fearghal is extremely helpful especially when my orders come with product customisation. Shipping is no hassle and efficiently done. Products are great and match the description exactly. Will definitely order from them again.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

5 star service

We would just like to say a huge thank you to Reece and Fearghal. All your help and Patience when fitting , sourcing , customising and changing our saddles and bridles and whatever bits and pieces we may need at home or at shows.
You are always so generous with your time, advice and expertise, which really makes all the difference. Nothing seems like too much trouble and we appreciate the care you take to make sure everything fits properly and works for us even when we are picky.
We absolutely love all of our saddles and bridles and we couldn't be happier with them.
Orlaith & Crew

January 30, 2026
Rated 5 out of 5 stars

Customer Service is above & beyond

Customer Service is above & beyond ! Makes online shopping seamless & a great experience & if you have a query they are quick to resolve it unlike others who will ignore & hope you go away!!!! Rebecca

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer care and fast shipping!

Excellent customer service and super fast shipping! One item was out of stock and they reached out immediately with alternative solutions. I’ve already recommended this company to friends and will most certainly order from them again.

February 3, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, prompt email
Communication including enquiry, confirmation of order and tracking. Dispatched day of order -
Product arrived well packaged, 6 days after ordering from Ireland to regional NSW (Australia).

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Super retailer

Super retailer. Always quick to post. Website is fabulous and a great variety of products!

December 29, 2025
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Reply from equijumpltd.com

Thank you for the feedback, we really appreciate it.

Rated 5 out of 5 stars

Great Product and Customer Service Team

Great quality product, shipping was quick and unproblematic. Customer service was quick to respond and very helpful with my questions. Overall amazing experience!

January 2, 2026
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Reply from equijumpltd.com

Thank you for your feedback & we are glad to hear you were happy with your experience.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Fearghal ordered in everything and they arrived really quickly. Highly recommend

January 6, 2026
Unprompted review
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Reply from equijumpltd.com

Thank you, we're glad to hear you were happy with the service provided.

Rated 5 out of 5 stars

Equijump shopping, 🍀Have dealt with this company a few…

Have dealt with this company a few times , always super efficient , prompt reply re order, post is always fast and goods arrive in perfect order very quickly ( I am on the other side of the world) aldd sad I competitive prices 😊🌟🌟🌟🌟🌟

January 15, 2026
Unprompted review
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Reply from equijumpltd.com

Thank you so much for your lovely review. We appreciate the repeat custom & the great feedback.

Rated 5 out of 5 stars

Great customer service

I had a very good experience with Equijump Ltd. Communication was clear, prompt, and professional throughout the entire process
Fearghal was extremely helpful and kept me informed at all times
I really appreciated the honesty, patience, and care shown.
I would definitley recommend Equijump Ltd to anyone looking for a reliable equestrian store.

December 18, 2025
Unprompted review
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Reply from equijumpltd.com

Thank you so much for your great review, we appreciate it & are glad to hear you were happy with the service.

Rated 5 out of 5 stars

Reece was easy to deal with

Reece was easy to deal with. Knew what type of saddle would fit pony and has been perfect for child and pony.

November 29, 2025
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Reply from equijumpltd.com

Thank you for your feedback, we're glad to hear you are happy with your saddle. Please do not hesitate to reach out should you need any further help.

Rated 5 out of 5 stars

Great customer service

Great customer service. There was a delay with my order & Fearghal was great at keeping me updated on any and all info regarding the order.
Thank you

December 9, 2025
Unprompted review
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Reply from equijumpltd.com

Thank you Ailise, we appreciate the feedback & your patience.

Rated 1 out of 5 stars

NO RESPONSE

sent an email but received no response... It's been over a week now

November 25, 2025
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Reply from equijumpltd.com

Hi Kyle,

We're really sorry to hear this. We have reviewed your order and our system indicates that it has been delivered. While we could not locate an email from you in our inbox, please provide us with more details so we can look into this further.

If you are experiencing any issue with the order, or if we can assist you further, please let us know.

The Team at Equijump

Rated 5 out of 5 stars

My experience was great

My experience was great. I could track the parcel, it arrived right on time. Price was great and the bridle i ordered is beautiful

November 5, 2025
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Reply from equijumpltd.com

Thanks David, we're glad to hear you were happy with your order.

The Team at Equijump

Rated 5 out of 5 stars

Repeat Customer Here

Repeat customer here, ordered a variety of items over the course of the past couple years including some made-to-order.

Customer has always been exemplary, with virtually instant responses to my emails.

Orders promptly dispatched and arriving complete with custom items exactly as I ordered them.

Highly recommended!

June 30, 2025

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