Fearghal helped me identify the correct product (bit), translate my requirement to match the product spec and kept me up to date as my order was being processed. Now I have the correct bit width and... See more
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See what reviewers are saying
Efficient service, lovely staff, very helpful. Ordered two bits on a Monday at 12 noon and was delivered Tuesday morning! Fearghal was really helpful and quick to reply to queries ! 10/ 10 recommend... See more
Lovely collar - looks gorgeous on our collie German shepherd cross. Fabric not a sturdy a wool as expected but it is soft so probably comfortable for her. The clasp is a bit heavy which took her a bit... See more
We would just like to say a huge thank you to Reece and Fearghal. All your help and Patience when fitting , sourcing , customising and changing our saddles and bridles and whatever bits and pieces... See more
Company details
Written by the company
A unique equestrian 🐴 experience. Focus on show needs. For riders of all levels, we have every toy 🐻imaginable. Shop on-line or visit on of our 50+ POP up stores 🚛🚚 during the year. STABLE visits are free of charge & no obligation. Test rides & saddle fittings are also FREE 🤩 Show Room visits in thurles are welcome but please do call ahead before arriving as we could be saddle fitting or at an event.
Contact info
Park Avenue, E41YP80, Thurles, Ireland
- 0863150836
- info@equijumpltd.com
- equijumpltd.com
4.8
Excellent
146 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top quality products
Top quality products, knowledge people who are lovely to deal with
November 28, 2024
Great customer service and fast shipping
Great customer service and communication. Product is exactly what was described on website. Fast shipping
November 7, 2024
Shipping
What a wonderful experience. I ordered a bit online and I received it swiftly. Thank you
October 31, 2024
Amazing Experience
The shipping was really fast, i received my product 3 days later and I live in NY. The product I bought was cheaper here than in the brand website. 10/10
October 2, 2024
Absolutely brilliant service
Absolutely brilliant service! My boots arrived super quick and were very competitively priced. I would definitely purchase again from Equijump and highly recommend!
September 30, 2024
My favorite shop from all around the world
Good communication with the seller
Items as described
The only thing some items takes time to be ordered from the manufacturer but this is out of their hands
September 25, 2024
Great sizing chart
Great sizing chart. Quick delivery.
I'm very happy with my boots they fit perfectly, lovely leather. Very happy.
August 29, 2024
super service and product
August 6, 2024
The initial service was great
The initial service was great, but having to return something is awful. The cost for a return is almost more than the item purchased.
August 1, 2024
Reply from equijumpltd.com
Hey Michelle, we do stress that returns are at the expense of the customer! Depending on Geographic location & Shipping provider used will Determine the cost. Note we are based in ireland! It’s unfortunate that being based in the USA shipping cost may seem high! Alternatively it would be Prudent if your uncertain on an item, buy locally to you. If you are unsure before your next Purchase please reach out to us & we will be happy to assist with any purchase to Prevent the need for a return. Wish you well
Customer Service is incredible
The service we received is second to none.
We have bought several items from Equijump in quick succession - we ordered a girth, and unfortunately it didn't fit, however the team replaced it with such efficiency ! this unfortunately happened twice, and both times they were easy to contact, communicated quickly and posted the replacement out to us almost immediately.
My daughter then unfortunately had an incident where her bridle broke - not the fault of the bridle at all. By the time I got the 20 minutes from work to collect her, I had spoken to the team in Equijump, they had pulled the previous order up confirming the size and had it packed and ready to send so all I had to do was pay online when I arrived with her. The bridle was with me less than 24 hours later.
The customer service from Fearghal is incredible. attentive, and quick.
August 1, 2024
Great customer service!
July 25, 2024
Always great service from Equijump
Always great service from Equijump. Highly recommend. Delivery to USA faster than even ordering locally. Great inventory, advice and fast service. Great job!!
July 26, 2024
As soon as order was placed I was kept…
As soon as order was placed I was kept informed. Dispatched very quickly and package arrived in excellent condition
July 2, 2024
Great products
Great products , fast delivery and really good communication from the team. Highly recommended
June 26, 2024
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