Equine America UK Ltd Reviews 

3,778
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting exceptional service, absolute ease of ordering, and complete overall satisfaction. Customers frequently praise the extremely fast delivery times, noting that parcels consistently arrive promptly, safely and securely packaged, and accompanied by delightful complimentary gifts. Reviewers also emphasize the outstanding quality of the items, explaining how effectively these specialized health solutions support their beloved animals' mobility and daily wellness needs. Though some people mentioned being entirely unsure about product effectiveness after a short trial period or experienced unexpected delivery delays with their recent orders, the general feedback remains overwhelmingly positive.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, reporting brilliant results for both horses and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive very... See more

Quality

People report positive experiences with quality, highlighting outstanding ingredients and consistent results.... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with prompt delivery and... See more

Order

Clients share high satisfaction on order processes, highlighting the easy-to-use website and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good product for my elderly boy. Having trouble with ligaments so hopefully in time this will help him become more comfortable. Only just starting using it so fingers crossed.

Rated 5 out of 5 stars

Easy online order system and prompt delivery. Using the Vitamin and mineral treats to balance forage based diet for 12 mth now and very pleased with results. Ponyo can be ultra fussy about feeds but... See more

Rated 5 out of 5 stars

I have just purchased Ventilator, which is working well, I use the every day vitamins, electrolytes and Cortaflex also. Excellent service, and yay!..… a free full size bag of treats with my last orde... See more

Company replied

Rated 5 out of 5 stars

Fast delivery for my Glucosamine MSM and Hyaluronic acid supplement, great price and the free bag of horse treats are a lovely surprise! My horses love them! Very happy with the service and product. I... See more


Company details

  1. Horseback Riding Service
  2. Horse Riding Field
  3. Pet Store
  4. Pet Supply Store
  5. Tack Shop

Written by the company

Equine America UK is a traditional, family run business, founded in 1997 by Phil and Julie Middleton and now run by their son, Lee. Wishing to maintain the trusted image of the Equine America brand, whilst moving it into the 21st century, Lee brought on board world-leading equine nutritionist Deborah Lucas MSc.Eq.S., CBiol., R.Nutr. in 2018 and moved all production from the US to the UK. Deborah is now instrumental in the design and formulation of all Equine America products, from the original Cortaflex to an extensive range of highly effective supplements and external applications for horses, dogs, cats and people. All our products are manufactured in the UK, in food industry standard factories, using only the freshest, most innovative and effective ingredients available from approved suppliers. We use state of the art, unique, fingerprint laser quality testing on every single ingredient to ensure a uniform strength and quality along with an exclusive mixing process to ensure that each scoop contains equal amounts of active ingredients. Our BETA NOPS and UFAS accreditations reassure customers that our products do not contain prohibited substances. We also comply with the regulations administered by the UK Veterinary Medicines Directorate and the Food Standards Agency. Our “30-day money back guarantee” serves to reinforce the total confidence that we have in our products.

30 Day Money Back Guarantee

30 Day Money Back Guarantee

30 Day Money Back Guarantee
Equine America work hard to provide the best products we can and want you to have complete satisfaction with your shopping experience. Notify us within 30 days of your first purchase and we’ll refund up to a 30 day supply of your product no questions asked. All that we ask is that you return the pot together with your purchase receipt, return postage is at your own cost and we suggest you get a proof of postage.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(3,778)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super

Great product

April 29, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you for your lovely review! We’re so pleased to hear you’re enjoying the product.

Rated 5 out of 5 stars

Equine America is my go-to!

Their products are great, my horse is on the Supreme Omega Oil supplement and it’s working great for her. I’m very happy with the cost and very fast delivery. Buy from EA monthly and will continue to do so.

April 29, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

We’re so pleased to hear your horse is enjoying our Supreme Omega Oil and that you’ve been happy with both the product and delivery service. Thank you so much for your continued support — it really means a lot to the team at Equine America.

Rated 5 out of 5 stars

Really quick delivery and my dog loves…

Really quick delivery and my dog loves them ❤️

April 28, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you for your review. It’s wonderful to hear your dog loves them, and we’re so pleased you were happy with the speedy delivery!

Rated 4 out of 5 stars

Seems to be doing a good job

I’ve only used the product for one month but I think I can see a definite improvement. Will continue to use.

March 5, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you for your review! We’re so pleased to hear you’ve already noticed a difference after the first month, and we hope your horse continues to do well on the product.

Rated 5 out of 5 stars

Does what it says on the bottle

Speedy delivery, well packed. Easy to use. Lathers well and rinses out easily. Used to bath 2 Papillons and left their coats shiny and silky. Best shampoo I have used

May 1, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you for taking the time to leave us such lovely feedback. We’re so pleased you were happy with the delivery and that the shampoo worked so well for your dogs’ coats.

Rated 5 out of 5 stars

Cortaflex for humans too!!!!…

I have been using Equine America products for many years with my horses I then had a fall from a horse and surgery and I have tried lots of products to help me but nothing was helping- I thought I would try the human cortaflex and there’s a definite difference in the movement in my neck which had 2 broken bones my pelvis is screwed together and I have an artificial hip and as a dressage rider your hips are very important so when cortaflex has helped with all my joints I am very glad I bought it!

April 27, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you so much for sharing your experience with us. We’re delighted to hear you’ve been a long-time Equine America customer and that Cortaflex has become part of your own routine too. We really appreciate your lovely feedback and wish you all the very best with your continued recovery and riding.

Rated 5 out of 5 stars

Great products

I have just purchased Ventilator, which is working well, I use the every day vitamins, electrolytes and Cortaflex also. Excellent service, and yay!..… a free full size bag of treats with my last order - thank you 🤩

April 7, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you for your lovely review! We’re so pleased to hear you’re enjoying Ventilator alongside your other Equine America favourites, and it’s great to know the surprise treats went down well too!

Rated 5 out of 5 stars

Effortless

Always a seamless transaction and quick delivery!

April 7, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

We really appreciate your review and are so pleased you were happy with both the ordering process and delivery service.

Rated 5 out of 5 stars

Fabulous support from the Nutritionist…

Fabulous support from the Nutritionist and fast delivery. The quality is outstanding and the products have much higher levels of ingredients than other brands so they work better. The telephone staff are very supportive, friendly and very efficient on the phone. Equine America have superior Customer Service and stand head and shoulders above other companies. Very impressive and consistent.

April 7, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you so much for such a lovely review! We do take pride in helping our customers and horses to the best of our ability!

Rated 5 out of 5 stars

The packet arrived when you said it…

The packet arrived when you said it would.And surprise there was a packet of treats.Thank you

April 7, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you for taking the time to leave us a review. It’s wonderful to hear your experience ordering with us was quick and easy.

Rated 5 out of 5 stars

Ordering from Equine America is…

Ordering from Equine America is straight forward with a great website. Delivery is always quick and reliable.
My ponies love the products and I really see a difference in them

March 31, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you for your lovely review! We’re so pleased to hear you find ordering with us straightforward and reliable, and it’s wonderful to know your ponies are enjoying the products too.

Rated 5 out of 5 stars

Fantastic product

Extremely prompt service
Fantastic product

April 7, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

We really appreciate your feedback and are delighted you continue to enjoy our products and fast delivery. Thank you for your support.

Rated 5 out of 5 stars

Really good product

Really good product. Horse seems settled on it.

March 31, 2026
Equine America UK Ltd logo

Reply from Equine America UK Ltd

Thank you for a good review!

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