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Equinox Kombucha Reviews 428

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its delicious and refreshing flavors, often highlighting specific varieties like ginger and Sicilian lemon as favorites. Many appreciate the quality of the kombucha, noting its balanced taste, natural ingredients, and beneficial effects on digestion and gut health. The delivery service is frequently commended for being fast, reliable, and well-packaged, with items arriving in pristine condition. Reviewers also find the ordering process straightforward and appreciate the helpfulness of the staff. However, some customers also noted issues with delivery, including smashed bottles and incorrect orders, leading to dissatisfaction with the service.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising its great taste, refreshing... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious, refreshing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and reliability.... See more

Order

Clients share positive opinions on order, highlighting the ease of the purchasing process and the prompt... See more

Service

Customers had positive experiences with service, often describing it as excellent, super fast, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product, the bottle size can be deceiving however as i said the Kombucha is full to the brim with mother/culture that is amazing if u drink first thing on an empty stomach. After 4 days my bloat... See more

Company replied

Rated 5 out of 5 stars

We featured Equinox Kombucha at a recent event and couldn’t be happier. The drinks were a total crowd-pleaser - refreshing, flavourful, and beautifully presented. The design of the bottles made them a... See more

Company replied

Rated 5 out of 5 stars

Fantastic drinks. We really enjoy these. I love the flavours ,love the packaging and the glass bottles make it seem a little bit more luxury. And I love that doing something good to my body as well, a... See more

Company replied

Rated 5 out of 5 stars

Equinox Kombucha is a delectable and refreshing beverage that is sure to tantalize your taste buds. Made with the finest ingredients and a touch of magic, each bottle is bursting with flavor and goodn... See more

Company replied


Company details

  1. Soft Drinks Shop
  2. FMCG Goods Wholesaler
  3. FMCG Manufacturer
  4. Health Food Store
  5. Tea Manufacturer

Written by the company

Equinox has been brewing award-winning kombucha since 2012. As good for your gut as it is for the planet, our organic kombucha is crafted from 100% natural ingredients with no artificial sweeteners or other additives. For Equinox, it’s all about the brew. We raise our fermented kombucha tea using just three main ingredients plus natural fruit flavours and botanicals. So, it’s fizzing with probiotic goodness, antioxidants and refreshingly fragrant flavour. Just as nature intended. We’re proud to be a multiple Great Taste Award winner, BCorp certified - Organic Certified - Vegan - Gluten-Free - Halal Certified.


Contact info

Pack Your Own Box - Organic Kombucha

Create a personal pack (20 bottles) of any flavour combo you like!

4.8

Excellent

TrustScore 5 out of 5

428 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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Rated 2 out of 5 stars

Disappointing

I can only speak about my experience and it began and ended with ordering and not receiving it. I love this product and have been buying from my local health shop for a while, when deliveries turned up!

Due to starting to place large orders, I decided to go directly and try them out before placing mass orders. This was a mistake and I won’t use this product again. Whilst delivery isn’t their fault directly, their choice to go with this company is.

It was purchased for work event as a healthy option and going to be part of a large ongoing order, for which I was going to promote this brand as part of health programme. Sadly, they chose to send via DHL which is known not to deliver parcels, tracking poor and lie about delivery, so I never received it. I was unable to contact DHL, as usual so contacted the supplier directly.

They were fast to respond initially, didn’t call back when they said although did explain why in my follow on complaint email. As a supplier they claim to be moving delivery company in the new year… but this is too late. I received an immediate refund, although took several days to hit my account, Very disappointing. Compared to suma, where delivery and service is outstanding, no comparison. I truly hope they complained to DHL as claimed, advised them of loss of sale and do indeed move.

If you’re buying from them, make sure they’ve changed delivery provider!

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Hands down the best kombucha

Hands down the best kombucha I've tried. All the flavours are gorgeous to drink on their own, but they also make great mixers - the ginger mixed with rum makes the best dark and stormy ever. The subscription service is great too!

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome best quality kombucha

Equinox kombucha has been one of my favourite brands over many years. I first tried some of their light sparkling drinks in London mind body spirit exhibition when my daughter was in the buggy. Now more than 10 years later we still prefer Equinox due to their awesome flavours and the drinks are best quality every time. Awesome flavours and healthy. Our first choice for special occasions. And a lovely treat after a long day. Definitely recommend.

December 23, 2024
Unprompted review
Rated 3 out of 5 stars

It's ok

It's ok. Some of the flavours have too much sugar for my taste. Buying at least 12 bottles and having to keep them in the fridge is not easy in a small flat. I have a healthy diet anyway so have not noticed any particular improvement in my health. Perhaps overpriced for what it is. May be other, better options.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

5 STARS

5 STARS. I love equinox Kombucha but normally buy the ginger. Fancied a change and bought the mixed!!!!
It’s fabulous a change of flavour every day.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

An excellent drink

Having tried various Equinox Kombucha flavours I always return to Original, which I find clean-tasting and not too sweet. It is an ideal alternative to an alcoholic drink either as an aperitif or with food. I just have to find space to refrigerate all the bottles in each delivery!

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Equinox Kombuchas are delicious…

Equinox Kombucha are very responsive and flexible. I have been receiving a regular order for about 8 months and it's easy to change the delivery date or contents. My favourite is Organic Sicilian lemon - it's delicious. Equinox kombuchas do not have the vinegary taste that some makes have. Try it!

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Healthy AND delicious!

We started ordering Equinox Kombucha for the health benefits but we like it as much for the delicious taste and fizz. Just as special as Champagne!
Our Millenial offspring and their partners love it too and prefer it to anything alcoholic.There will be alot of Equinox Kombucha drunk in our house over the festive season.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

amazing tasting drink's

Great service and amazing drinks. I love all the flavours and has helped me stop drinking other fizzy drinks in favour of helping my gut health instead. They’re refreshing and full of flavour compared to others I’ve tried.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Improved gut microbiome?

I have always suffered with some constipation. After 5 days I noticed a significant improvement. Whilst I find it hard to believe this has continued and I can only put it down to the kombucha. It’s a really pleasant drink too so absolutely no hardship to have!

September 6, 2024
Unprompted review

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