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Equinox Kombucha Reviews 428

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its delicious and refreshing flavors, often highlighting specific varieties like ginger and Sicilian lemon as favorites. Many appreciate the quality of the kombucha, noting its balanced taste, natural ingredients, and beneficial effects on digestion and gut health. The delivery service is frequently commended for being fast, reliable, and well-packaged, with items arriving in pristine condition. Reviewers also find the ordering process straightforward and appreciate the helpfulness of the staff. However, some customers also noted issues with delivery, including smashed bottles and incorrect orders, leading to dissatisfaction with the service.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising its great taste, refreshing... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious, refreshing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and reliability.... See more

Order

Clients share positive opinions on order, highlighting the ease of the purchasing process and the prompt... See more

Service

Customers had positive experiences with service, often describing it as excellent, super fast, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product, the bottle size can be deceiving however as i said the Kombucha is full to the brim with mother/culture that is amazing if u drink first thing on an empty stomach. After 4 days my bloat... See more

Company replied

Rated 5 out of 5 stars

We featured Equinox Kombucha at a recent event and couldn’t be happier. The drinks were a total crowd-pleaser - refreshing, flavourful, and beautifully presented. The design of the bottles made them a... See more

Company replied

Rated 5 out of 5 stars

Fantastic drinks. We really enjoy these. I love the flavours ,love the packaging and the glass bottles make it seem a little bit more luxury. And I love that doing something good to my body as well, a... See more

Company replied

Rated 5 out of 5 stars

Equinox Kombucha is a delectable and refreshing beverage that is sure to tantalize your taste buds. Made with the finest ingredients and a touch of magic, each bottle is bursting with flavor and goodn... See more

Company replied


Company details

  1. Soft Drinks Shop
  2. FMCG Goods Wholesaler
  3. FMCG Manufacturer
  4. Health Food Store
  5. Tea Manufacturer

Written by the company

Equinox has been brewing award-winning kombucha since 2012. As good for your gut as it is for the planet, our organic kombucha is crafted from 100% natural ingredients with no artificial sweeteners or other additives. For Equinox, it’s all about the brew. We raise our fermented kombucha tea using just three main ingredients plus natural fruit flavours and botanicals. So, it’s fizzing with probiotic goodness, antioxidants and refreshingly fragrant flavour. Just as nature intended. We’re proud to be a multiple Great Taste Award winner, BCorp certified - Organic Certified - Vegan - Gluten-Free - Halal Certified.


Contact info

Pack Your Own Box - Organic Kombucha

Create a personal pack (20 bottles) of any flavour combo you like!

4.8

Excellent

TrustScore 5 out of 5

428 reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Amazing kombucha/horrible delivery

Amazing kombucha. Horrible delivery options.
Bottles were smashed and dhl repackaged the remaining ones full of shards in an attempt to hide the damage.
I was issued a refund though, but won’t be ordering again any time soon.

December 3, 2025
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Reply from Equinox Kombucha

Hi Alin,
So sorry to hear about your latest delivery.
Just so you know we are looking at changing to a more reliable courier and hope to have this resolved by the end of January. We are pleased you received a refund and apologies once again.
Team Equinox

Rated 5 out of 5 stars

Great drink with many health benefits…

Great drink with many health benefits plus very good delivery service with DHL

December 2, 2025
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Reply from Equinox Kombucha

Hi Ann,
Thank you for our 5-star review.
We have to agree with you, it's a great healthy functional drink :)
We hope you continue to enjoy it.
Team Equinox

Rated 5 out of 5 stars

Fantastic product

Delivery on time and changes in subscription easy to do. Fantastic product

December 1, 2025
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Reply from Equinox Kombucha

Thanks Judith, yes our kombucha subscription is all about gut-friendly tasty drinks delivered to your door, an easy process thats good for everyone, takes the stress out of re-ordering and you save 20% too!

Rated 4 out of 5 stars

The nicest ginger kombucha


Nice Fiery Ginger

December 1, 2025
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Reply from Equinox Kombucha

Good Morning Peter
Thank you for taking the time on Friday to speak with me. I am please we resolved the issues you were facing with your subscriptions. If you need anything further, please get in touch at info@equinoxkombucha.com or by calling 01422 364 292.

Rated 5 out of 5 stars

Delicious kombucha

Delicious kombucha,
Bargain price with a flexible subscription.
Delivery straightforward.
What's not to like?

December 2, 2025
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Reply from Equinox Kombucha

Thank you for your review. Sounds like we tick all your boxes, and we're proud to do so

Rated 5 out of 5 stars

I wish this product was permanent…

I wish this product was permanently available & not a seasons special. Halfway through the case & already addicted

December 1, 2025
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Reply from Equinox Kombucha

Thanks for the glowing review. Look out for our Spring limited edition, we hope you'll enjoy it just as much!

Rated 1 out of 5 stars

Too expensive

November 27, 2025
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Reply from Equinox Kombucha

Thank you for your review.
The premium pricing of our craft-brewed product reflects the quality and care that goes into its creation. We use only the finest organic ingredients, which ensure a unique and exceptional taste. Our commitment to organic production does come at a higher cost, but we believe it’s worth it for the value of craftsmanship, quality, and environmental responsibility.

Rated 5 out of 5 stars

Great product excellent flavours

I love receiving my delivery and can't wait to sample my selections the flavours are intense and lingering. Couldn't be better just love it

December 5, 2025
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Reply from Equinox Kombucha

Thanks for your review. We love that you love our flavours!

Rated 4 out of 5 stars

Lovely tasty kombucha

Lovely tasty kombucha - the best I have tried. I give it four stars because it has a higher sugar content than its major rival.

December 13, 2025
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Reply from Equinox Kombucha

Thanks for your review. Unlike some kombucha, ours is made using an authentic process, craft-brewed from scratch which requires sugar for the fermentation process.

Rated 5 out of 5 stars

Kombucha taste test

I spent 2 months ordering kombucha from all the main UK suppliers and for us Equinox won by a mile. Incredible flavours, no nasty ingredients and they taste marvellous. We’ve had a subscription now for a year and it’s one of the best things we’ve done.

December 12, 2025
Unprompted review
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Reply from Equinox Kombucha

Thank you for your review. It sounds like a lot of effort went into your testing of kombucha! We are delighted that our kombucha has come out on top and value your continued custom.

Rated 5 out of 5 stars

Great kombucha at fair price

We drink a lot of kombucha and really like the ginger best. Helps to have subscription for better price and free delivery

November 17, 2025
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Reply from Equinox Kombucha

Thank you for your review. The team definitely appreciate it

Rated 5 out of 5 stars

Excellent flavour and great customer service

Very good customer service my deliveries arrive when they say they will and I have to say I’m addicted to their Fiery ginger kombucha, I’ve tried a few kombuchas but this one beats the lot for flavour and it’s good for my gut so win win ! Keep on doing what you’re doing 😊

December 13, 2025
Unprompted review
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Reply from Equinox Kombucha

Thanks for the review. It's great to hear such positive feedback for our product and our service

Rated 5 out of 5 stars

This is my favourite Kombucha

This is my favourite Kombucha. Tried a few, some a bit cheaper but not organic. This tastes the best and is a fair price.

December 8, 2025
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Reply from Equinox Kombucha

Thanks Alex, it's all in the brew you know :)
We pride ourselves on our organic 100% natural status, its really makes a difference to the taste too.
Thank you for the review, Team Equinox

Rated 5 out of 5 stars

Tastes great

Tastes great, and doesn’t have artificial sweeteners like most kombucha on the market.

November 8, 2025
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Reply from Equinox Kombucha

Hi Highland mum, we pride ourselves on the NO SWEETENERS, in our eyes, sweeteners take away the gut-friendly aspect of the drink... always crafted brewed 100% natural and organic xx

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