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Equinox Kombucha Reviews 428

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its delicious and refreshing flavors, often highlighting specific varieties like ginger and Sicilian lemon as favorites. Many appreciate the quality of the kombucha, noting its balanced taste, natural ingredients, and beneficial effects on digestion and gut health. The delivery service is frequently commended for being fast, reliable, and well-packaged, with items arriving in pristine condition. Reviewers also find the ordering process straightforward and appreciate the helpfulness of the staff. However, some customers also noted issues with delivery, including smashed bottles and incorrect orders, leading to dissatisfaction with the service.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising its great taste, refreshing... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious, refreshing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and reliability.... See more

Order

Clients share positive opinions on order, highlighting the ease of the purchasing process and the prompt... See more

Service

Customers had positive experiences with service, often describing it as excellent, super fast, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product, the bottle size can be deceiving however as i said the Kombucha is full to the brim with mother/culture that is amazing if u drink first thing on an empty stomach. After 4 days my bloat... See more

Company replied

Rated 5 out of 5 stars

We featured Equinox Kombucha at a recent event and couldn’t be happier. The drinks were a total crowd-pleaser - refreshing, flavourful, and beautifully presented. The design of the bottles made them a... See more

Company replied

Rated 5 out of 5 stars

Fantastic drinks. We really enjoy these. I love the flavours ,love the packaging and the glass bottles make it seem a little bit more luxury. And I love that doing something good to my body as well, a... See more

Company replied

Rated 5 out of 5 stars

Equinox Kombucha is a delectable and refreshing beverage that is sure to tantalize your taste buds. Made with the finest ingredients and a touch of magic, each bottle is bursting with flavor and goodn... See more

Company replied


Company details

  1. Soft Drinks Shop
  2. FMCG Goods Wholesaler
  3. FMCG Manufacturer
  4. Health Food Store
  5. Tea Manufacturer

Written by the company

Equinox has been brewing award-winning kombucha since 2012. As good for your gut as it is for the planet, our organic kombucha is crafted from 100% natural ingredients with no artificial sweeteners or other additives. For Equinox, it’s all about the brew. We raise our fermented kombucha tea using just three main ingredients plus natural fruit flavours and botanicals. So, it’s fizzing with probiotic goodness, antioxidants and refreshingly fragrant flavour. Just as nature intended. We’re proud to be a multiple Great Taste Award winner, BCorp certified - Organic Certified - Vegan - Gluten-Free - Halal Certified.


Contact info

Pack Your Own Box - Organic Kombucha

Create a personal pack (20 bottles) of any flavour combo you like!

4.8

Excellent

TrustScore 5 out of 5

428 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My favourite Equinox flavours…

My favourite Equinox kombucha drinks are Turmeric, Lemon and Ginger and the Ginger alone. I have stage4 cancer and am on palliative care. These two drinks help me recover from nausea really quickly, with the added bonus of being good for my gut. I have reordered these drinks several times.

August 5, 2025
Unprompted review
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Reply from Equinox Kombucha

We're so sorry to hear what you are going through, and so glad if we can play even a small part in helping. Thank you for taking the time to leave us a review. The whole team wish you the very best.

Rated 5 out of 5 stars

Highly recommend. Beautiful bottles and delicious Kombucha

We featured Equinox Kombucha at a recent event and couldn’t be happier. The drinks were a total crowd-pleaser - refreshing, flavourful, and beautifully presented. The design of the bottles made them a real visual standout, adding a vibrant, photogenic touch to the setup. Guests kept asking where they could get more! Equinox brought something genuinely special to the experience and we’ll definitely be working with them again. Highly recommend.

July 23, 2025
Unprompted review
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Reply from Equinox Kombucha

Hey Joshua, thank you so much for taking the time to leave this lovely review. Really pleased our bottled kombucha was a big hit and added some fizz at your event. Hopefully your guests will be following us on our socials :) KR, The Equinox team

Rated 5 out of 5 stars

A truly inspiring brand!! In and Out!

I came across Equinox Kombucha through my Yokens account and used my 40 points and I bought the 14 bottles challenge. From the first sip, I was genuinely impressed the taste is refreshing, clean, and full of life. Every flavour felt intentional and thoughtfully made.
Beautiful, eco-conscious packaging, the elegant design, and the seamless experience on their website.
I works in a similar industry, I couldn’t help but admire their commitment to people, sustainability, food safety, and their B Corp values. After reading more about their story and ethos, I found myself thinking that I would love to be part of the brand like Equinox one day.
Keep up the incredible work, the world needs more companies like yours. 🌱💛

June 21, 2025
Unprompted review
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Reply from Equinox Kombucha

Wow, thank you so much for your kind words and thoughtful feedback! 🌱

We’re genuinely touched by your review, it means the world to hear that you’ve connected not only with the taste and quality of our kombucha, but also with our values and mission.

We put a lot of heart into every bottle, from flavour development to sustainable packaging, so knowing it’s resonated with you is incredibly rewarding.

Stay refreshed,
The Equinox Team 💚

Rated 5 out of 5 stars

This is by far the best tasting…

This is by far the best tasting kombucha drink I've ever had. It tastes so refreshing and the combination of lime and cola works so well together. Plus it is loaded with so much good bacteria which is an added bonus. I would highly recommend this drink!

June 9, 2025
Unprompted review
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Reply from Equinox Kombucha

David, thank you so much for your lovely review. This is great to hear and lovely to see especially with it being a relatively new product for us.

Rated 5 out of 5 stars

Great products

I've been drinking Equinox Kombucha for quite a while now, they try different flavours, some I like and some less so, but all are worth a try.
I do prefer the cans to the bottles, easier to store and take up less space.
I have been able to contact customer service easily who have been both knowledgeable and helpful.
If you're thinking about trying Kombucha, then I would suggest giving this company a try.

June 11, 2025
Unprompted review
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Reply from Equinox Kombucha

Hi John, thank you for taking the time to leave us a review. So glad you're enjoying our Kombucha!

Rated 1 out of 5 stars

Appalling customer service

Appalling customer service. They simple don’t reply to anything at all. Zero contact. Zero help. Do absolutely nothing to resolve the issue. So disappointing. I’ve had to raise a dispute with my credit card company in order to get my money back as I’ve never received the goods as they simply won’t refund me my money. Dreadful firm. Avoid at all costs.

Edit: Why would I contact them again after being ignored 4-5 times?? I had my refund after reporting to my credit card company for no other reason than that

May 8, 2025
Unprompted review
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Reply from Equinox Kombucha

We are so sorry to hear that you have experienced problems. Please get in touch via email (info@equinoxkombucha.com) so we can resolve any issues. Many thanks in advance.

Rated 5 out of 5 stars

We love this...it's delicious

We love this...it's delicious, un-sugary, and has become a part of our daily routine.

April 5, 2025
Unprompted review
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Reply from Equinox Kombucha

Thank you for your lovely review, we hope you enjoy your new daily routine ✨ Your gut will thank you for it

Rated 5 out of 5 stars

Improvements to health

Quick delivery. EXCELLENT product. My husband can suffer with lethargy& heart burn. Since drinking this delicious product daily (sometimes half a bottle only) he has noted a genuine improvement in his health. I am ordering more - worth every penny.

April 22, 2025
Unprompted review
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Reply from Equinox Kombucha

Thank you for sharing your amazing results, have you thought of our subscription model, this way you can save 20% ✨

Rated 5 out of 5 stars

HEALTHY AND DELICIOUS

I've been drinking Equinox Kombucha for several months and it has been very beneficial to my gut health I previously suffered bloating and digestion problems but I don't any longer . The variety of flavours are delicious and I highly recommend this product .

April 14, 2025
Unprompted review
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Reply from Equinox Kombucha

Thanks for the review and we're so glad they are tasting good and doing good!!

Rated 5 out of 5 stars

I like the choice of flavours and have…

I like the choice of flavours and have gone for a subscription as it works out more economical. The drinks are refreshing and I feel like they're helping enhance my gut health

March 24, 2025
Unprompted review
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Reply from Equinox Kombucha

Thanks for the support!

Rated 5 out of 5 stars

Helps towards dry Month!

I like the simple flavours best. That are refreshing and a go to drink instead of the Wine or G&T.
Delivery is efficient too.
Great stuff

March 17, 2025
Unprompted review
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Reply from Equinox Kombucha

Love it, Thank you

Rated 5 out of 5 stars

Very tasty Kombucha

Very tasty Kombucha. By far the best I've tried. I love the Raspberry & Elderflower.

March 23, 2025
Unprompted review
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Reply from Equinox Kombucha

And we're loving the love!!

Rated 5 out of 5 stars

Amazing kombucha

Love this kombucha, it’s the best! Great company too. Fast dispatch, and benefits for subscribers. No artificial sweeteners! Highly recommend.

March 4, 2025
Unprompted review
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Reply from Equinox Kombucha

Thanks so much for all the words.

Rated 5 out of 5 stars

I absolutely love this kombucha

I absolutely love this kombucha, it tastes fresh and energising, I have tried all the different flavours and they are all sublime!

March 14, 2025
Unprompted review
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Reply from Equinox Kombucha

Thank you. Hopefully you try the new cola & 'sub'lime (see what we did there!)

Rated 5 out of 5 stars

I have tried many brands and flavours and Equinox is the best.

I have tried many brands of kombucha before. Some I found a little sour and unpleasant and some were trying a bit to hard flavour wise so I soon got out of the habit of buying them. When I was feeling a bit under the weather recently my wife bought me the Equinox Sicilian Lemon and the blood orange ones and I loved them, particularly the lemon which is refreshing but not too sweet, on a par with a good gin and tonic. I didn’t want the other flavours in the mixed case so I ordered 2 boxes of the lemon one and look forward to having a bottle each day.

March 12, 2025
Unprompted review
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Reply from Equinox Kombucha

Sicilian Lemon, now on Can!!!! - Glad you like them

Rated 5 out of 5 stars

Good value and tasty

Good value and tasty and hopefully good for me as well. Ordering online was easy and was delivered quickly.

February 28, 2025
Unprompted review
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Reply from Equinox Kombucha

Thanks for giving us a go. Look forward to the feedback

Rated 4 out of 5 stars

Really recommended

Really easy to use website, fast and no fuss delivery, great tasting product, our family favourite is ginger.

March 3, 2025
Unprompted review
Equinox Kombucha logo

Reply from Equinox Kombucha

Thanks for choosing Equinox

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