Equipo.co.nz Reviews 277

I am very impressed with your service I ordered a Garmin watch strap which was too small I contacted your office there was no problem at all I returned it chose another size without any hassle! From t... See more

I was going to bin my JBL headset because the ear pad cushions were falling apart leaving bits all over my desk. Shame because they still sound good. Then I found this site. Ordered Wednesday - arriv... See more

While travelling, I lost the charger for my Garmin :-( BUT.... within 24 hours, after ordering online through Equipo, I was back tracking my kms for my Camino. Super efficient service Thanks guys... See more

I’m so impressed with this new watch strap! It looks amazing and fits my Garmin Swim 2 perfectly — it’s like having a brand-new watch. The quality is great, and I love how it instantly refreshed the l... See more

Fast delivery but terrible strap - watch has fallen off twice now in the pool after lightly hitting the lane rope

Ordering process was simple, HOWEVER the after-sales care was seriously lacking. I ordered and paid for items based off of the website, two days later I got an email from the sales team to say th... See more

I had ordered a non-adjustable watch strap by mistake and it was too big. My first thought? Oh gosh no not a return!!! I was confused initially by the returns portal, so emailed customer service. Beck... See more

The rapid delivery and excellent customer service was what made this a 5 star experience. I attempted to change the delivery address only to see that it had already been delivered! Incredible. Als... See more

I bought a strap for Garmin Fenix 6X from Equipo in April, and this particular one had a little fault with velcro. They responded me on the first business day and gave me a full refund no questions as... See more

So easy to order what I needed online. Packed securely and arrived safely. I was able to replace my old headphone pads very easily by YouTube instructions. Sweet as

Amazingly quick postage in NZ and great service,easy to use website with clear sizing charts. High quality watch strap for my Garmin Forerunner, easy to replace the strap. Thanks!

Really fast delivery and I absolutely love it. I have really small wrists so the stretchy adjustable is perfect. Looks fantastic...going to purchase a pattern one now...hooked for sure. Thanks for t... See more

Huge range of good quality products to choose from. There are clear diagrams and measurements so you can check you are ordering the correct product.Great service too.

Super fast delivery and very happy with the replacement watch straps. Great selection of replacement parts for a big range of makes and models.

Excellent and fast follow up to a delivery query. Prompt delivery and very pleased with the product. Wouldn't hesitate to purchase from Equipo again

Good range of items. Some confusion re delivery was quickly sorted by them and still effected the day after ordering. Thanks!

Great customer service after the product I received was faulty. They had a replacement sent and arrived the next day I would thoroughly recommend them. ✅

The Team was so efficient the item arrived the next day… brilliant service Answered my questions immediately and the strap is great quality

When my Equipo replacement strap for my Garmin Fenix 6 unexpectedly failed, I let Equipo know, even though I was out of the guarantee period. Without hesitation Equipo kindly offered to replace the st... See more

Awesome product. And exceptional service from Becky. Thank you for a smooth experience hence the obstacles that happened during delivery.

The equipo team got back to me pretty quickly and resent a new order after ordering the wrong size. Thank you for your help

My son is super happy with his new strap: Thanks so much and also thanks so much Becky for the great communication!!!

really good service and ihave brought things from them before and they had what i wanted. and it was quick service within 2 days accross the country and easy to track

Customer service was fantastic. I made a mistake with what I ordered and it was able to be fixed without any problems.

Great support pre purchase. Fast delivery. It feels more comfortable than the original strap! Excellent product. Highly recommend.

When i ordered my items it was confirmed via email and within the week I had received them. Couldn't be happier with the service. Thanks team ..

Love these guys. Had 4 straps from these awesome people. Went to fit one the other day and clasp broke, even though out of warranty they are going to replace..amazing

Equipo has great service and communication. Excellent product (Fitbit band) exactly as described. Incredibly fast shipping from order to delivery. Many thanks.

Have bought several straps from equipo. Comms is always fantastic and the products are great for the price. I had an issue with one and a replacement was organised without any issue. Would happily sho... See more

Easy browsing, quick drop in the cart and a supeeeeeeer quick delivery. Awesome, thank you.

Great Service and quick response about delivery! Great straps :)

Great customer service and fast shipping. I have been buying watch straps from this company for a couple years now, the quality of their product is amazing. If there are any miscommunications, they ar... See more

Quick delivery and the cable fast charges. Great communication. Cheers

Very good customer service;responded very quickly and helped identify the correct strap

Super fast delivery and quality product. Highly recommend to all!!!!!!

Quick and efficient service. Very pleased with the products.

great service and great products, much appreciated!!

Good product and great service. Ordered on line and the items arrived 48 hours.

Easy to purchase and delivery was seamless, thank you kindly!

Fantastic customer service experience. Strap was out of stock; agent contacted me asking how I wish to proceed, either wait for restock, alternative strap or a refund. I chose to wait. Took 2 we... See more

Awesome product,comfortable to wear,their email service to our lost product was fantastic,perfect service !!!