Equipped Gym Reviews 305

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and solid construction, which often exceeds expectations. Many people highlight the excellent delivery service, describing it as fast, efficient, and reliable, with items arriving well-packaged and in perfect condition. The overall purchasing process, from ordering to delivery, is frequently described as smooth and seamless, leading many consumers to express their intent to use the company again. However, some customers also noted occasional issues with delivery communication, such as not receiving timely updates or experiencing delays. A few people reported minor problems with their orders, including missing items, damaged products during transit, or discrepancies in what was ordered versus what was received.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent customer... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers praise the quick delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really impressed with my order from Equipped Gym. The mats arrived much quicker than I expected, which was a great start. As soon as I unpacked them, I could tell they’re proper quality—thick, durab... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant company, they didn't quite have what I was looking for but phoned me quickly to offer the best solution. I actually used the flooring tiles to go underneath an above ground swimmi... See more

Company replied

Rated 5 out of 5 stars

Really pleasant experience. Lots of choice, quick delivery and high quality products. The only thing that could have been improved is that my weights rack I ordered came with no assembly instruc... See more

Company replied

Rated 5 out of 5 stars

Kitting out a home gym and did a lot of research / narrowed down the companies I wanted to buy from. Quick / friendly delivery service & product quality high. There was 1 item accidentally missing f... See more

Company replied


Company details

  1. Sporting Goods Store
  2. Flooring Store
  3. Gym
  4. Sports Accessories Wholesaler
  5. Sports Equipment Rental Service

About Equipped Gym

Written by the company

We supply high-quality gym equipment for home and commercial use—everything from dumbbells and benches to full racks and gym flooring. All our equipment is in stock, UK-based, and ready to ship fast.

We don’t drop ship. We don’t overpromise. We just deliver solid, reliable kit that’s built to last—whether you’re fitting out a full facility or upgrading your garage setup. Our reviews speak for themselves.

Trusted by home gym owners, PTs, and professional teams alike.

✅ Fast UK delivery.
✅ Commercial-grade quality.
✅ No nonsense customer service.

Get equipped now!

Commercial Grade Gym Equipment

Written by the company

100% UK based warehouse
We stock commercial grade gym equipment for your professional gym and home gym setups. We ship directly from our UK based warehouse. Don't just take our word for it, our customers think we are great too!!

Contact info

Promotion box for Equipped Gym

Gym Equipment - Fast Delivery

Commercial grade gym equipment direct from our UK warehouse.

4.9

Excellent

TrustScore 5 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Delivered what I expected

Delivered what I expected

April 7, 2026
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Reply from Equipped Gym

Glad to hear! Was there anything else we could have done to earn that extra star?

Thanks for leaving us a review!

Kind regards
Equipped Gym

Rated 1 out of 5 stars

Awful company with no customer service…

Awful company with no customer service skills. Won’t talk over the phone, instead send strange messages at night. Obviously a small tin pot company who shouldn’t be in business.

April 13, 2026
Unprompted review
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Reply from Equipped Gym

For future customers reading this review, the above customer unfortunately tried cancel an order (that they placed on Wednesday) after our office had closed on a Friday. As we widely advertise, the order had already been dispatched the day after the order was placed. We regardless attempted to alert the customer of the shipping fees applicable in the event of such a late cancellation, at around 7pm, and rerouted the pallet so it didn't arrive at the customers address. We are now awaiting the return of our items to be able to process a refund.

Rated 4 out of 5 stars

Product great - NOT next day delivery

The flooring is great (so far) but I ordered from Equipped (rather than others) on the basis of the heavily advertised 'next day' delivery. Delivery is actually 5 days. The marketing is very misleading and will result in a poor customer experience which would be a shame as the company and product seem good.

April 5, 2026
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Reply from Equipped Gym

Thank you for the review - we've been working to remove all sign of 'next day delivery' since we can no longer provide this, so we really do apologise that you saw something misleading. Glad that you're otherwise happy with the flooring so far
All the best,
Equipped Gym

Rated 5 out of 5 stars

Great product

Great product! High quality! Customer service 10/10 , delivered on time can not ask for more !

April 5, 2026
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Reply from Equipped Gym

Thanks so much for leaving this review, it is appreciated!
Really glad everything was as you required, and will look forward to working with you again.

All the best,
Equipped Gym

Rated 5 out of 5 stars

Great service

Great service, good quality matts.

April 2, 2026
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Reply from Equipped Gym

Glad you're happy with the product you received!

Kind regards
Equipped Gym

Rated 5 out of 5 stars

3rd time around buying gym gear from…

3rd time around buying gym gear from equipped gym. Dumbbells again this time around. Filled my rack with quality hex dumbbells.
Highly recommended

March 27, 2026
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Reply from Equipped Gym

We really appreciate you taking the time to leave such a positive review. We will be here next time you need us!

Best regards,
Equipped Gym

Rated 5 out of 5 stars

Excellent customer service great…

Excellent customer service great company staff very knowledgeable and helpful .

April 2, 2026
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Reply from Equipped Gym

Glad you've been happy with what we are providing! We will be here when you need us again.
Thanks for leaving a review

All the best
Equipped Gym

Rated 5 out of 5 stars

Answerd all my querries promply and…

Answerd all my querries promply and accurartely.
Deliverey was nice and earely which gave me time to handball all the mats and quality was spot on.

April 2, 2026
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Reply from Equipped Gym

Thanks for leaving this review, we really appreciate it. Glad the courier service worked out well for you as well!
Kind regards,
Equipped Gym

Rated 5 out of 5 stars

Great service throughout from equipped Gym

Great service throughout, kept informed, great coms from the transport team and very nice chap who delivered my flooring 😀

March 30, 2026
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Reply from Equipped Gym

Really glad you were happy with the service, and thanks for taking the time to leave a review!

All the best,
Equipped Gym

Rated 5 out of 5 stars

A++++++++

A++++++++
Great value
Great product
Fast delivery
Highly recommend

March 26, 2026
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Reply from Equipped Gym

thank you for taking the time to leave this review! Glad you were happy with everything, we will look forward to working with you again

All the best,
Equipped Gym

Rated 5 out of 5 stars

Everything was great

Everything was great, from the quality of the product to the shipment. Definitely recommend.

March 27, 2026
Equipped Gym logo

Reply from Equipped Gym

Thanks for writing us a review, we really appreciate it. We will be here next time you need gym equipment!

Kind regards
Equipped Gym

Rated 5 out of 5 stars

Very pleased

Samples provided were very useful in deciding on final option and very pleased with the final flooring now fitted. A functional and very nice looking product.

January 24, 2026
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Reply from Equipped Gym

Hi John,

Thank you taking the time to leave a review. Glad we were able to help you out with this project 💪

Many Thanks,
Equipped Gym

Rated 5 out of 5 stars

Great mats with super fast delivery

Great mats with super fast delivery. Do note that it is pallet delivered with a pallet truck so they'll only take it on the flat or up or down a dropped kerb. It was exactly where I wanted it anyway but just something to bare in mind if you live somewhere with roadside parking only for example. Pricing was very competitive only being matched by gym sets I believe but that's only while they have a sale on like now. The mats also look great when down, there is a little clip you can get for the bottom to hold them together but they do hold well even without those if used in an enclosed space. I put them in my shed and they stay together perfectly in there even without the clips.

March 16, 2026
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Reply from Equipped Gym

Hello,

thanks so much for taking the time to leave a really informative review. Glad that you were happy with the service and products!

kind regards,
Equipped Gym

Rated 5 out of 5 stars

Equipment arrived quickly & as…

Equipment arrived quickly & as described
Great customer care service throughout

March 17, 2026
Equipped Gym logo

Reply from Equipped Gym

Thanks for taking time to leave this review! glad you were happy with everything.

All the best,
Equipped Gym

Rated 5 out of 5 stars

Rowing machine heaven

Easy to order…and then a speedy delivery. Fabulous service 👍
My husband is not ruled by opening/closing hours of the gym…….one very happy chappy xx

March 16, 2026
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Reply from Equipped Gym

Thanks for the review and glad your husband is discovering the joys of the home gym! We will be here when he needs to order more kit..!

Kind regards,
Equipped Gym

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality. Excellent service

March 9, 2026
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Reply from Equipped Gym

Glad you were pleased with everything! We will be here when you need us again.

All the best
Equipped Gym

Rated 5 out of 5 stars

Great kit

Great kit, easy order and fast delivery

March 4, 2026
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Reply from Equipped Gym

Glad you're happy with the items and service - thanks for taking time review us!

All the best,
Equipped Gym

Rated 4 out of 5 stars

Really good quality

I ordered a custom weights & rack set, a weight bench and some plate weights. The weight bench is really good quality, as are the weights. Not opened the rack yet, but everything else is really good quality so Im expecting the rack to be.
Had an initial issue with delivery and communication from the courier. Which is a shame because the equipment is better than I expected it to be.

March 14, 2026
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Reply from Equipped Gym

Hi Terrie,

Thanks for the review!

We do really apologise for the issues that came about from a delay with the courier. Glad that you're pleased with the quality of the equipment now it is with you.

For all future customers reading this - unfortunately, as can be the case with third-party services, this delivery was delayed due. We did our best to keep this customer up to date with the progress of her order as soon as we heard about the delay with her order, even on days we are usually closed. We always make every effort to help tracking parcels down and getting them to customers as quickly as possible


All the best,
Equipped Gym

Rated 5 out of 5 stars

Brilliant addition to my garage gym

30mm Flooring - Brilliant addition to my garage gym. Cuts well and price was the best. I have told three friends about this and they are all purchasing. Thank you guys.

March 6, 2026
Equipped Gym logo

Reply from Equipped Gym

Thanks both for the review and for recommending us on to your friends! Really glad to hear everything was as you needed.

let us know if we can help in the future!

All the best,
Equipped Gym

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Good price
Good quality

March 7, 2026
Equipped Gym logo

Reply from Equipped Gym

Thanks for leaving us a review! Very glad that the mats and the service were up to scratch.

All the best,
Equipped Gym

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