Equiture Reviews 

181
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I'm in Austalia so I'm solely reliant o purchasing from the website. Your website is so informative and so much to choose from. Even though I'm on the other side of the world it's so easy to purchase... See more

Rated 5 out of 5 stars

Sian and Bethany are amazing! I've been an Equiture customer since 2015 and never once have I been unhappy with a purchase. All the browbands and bridles I've purchased over the years still look brand... See more

Rated 5 out of 5 stars

fantastic company and my browband was beautiful! Extremely well made product and will definitely be ordering from them again.

Rated 5 out of 5 stars

The browbands are absolutely beautiful! Nobody at my big barn has seen anything like them. And once when I ordered 4 browbands in separate orders equiture noticed and refunded 3 of the shipping costs... See more

Company details

  1. Equestrian Store

Written by the company

British, handmade luxury custom browbands. Made using English Sedgwick leather and genuine Preciosa or Swarovski crystals


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super happy!

I love my new browbands from Equiture!!! They are gorgeous, super well made and exactly what I wanted! The customer service is exceptional — extremely helpful and very quick to respond.

November 4, 2021
Rated 5 out of 5 stars

Worth the Wait

Ordering from the US meant that it was a long wait for my browband to arrive. It was, however, absolutely worth it. The browband is utterly stunning; high quality and just as blingy as I wanted it to be. I would definitely order again.

October 20, 2021
Rated 2 out of 5 stars

Very pretty, but poor fit.

I specifically asked fit and I was assured the browband would fit my bridle. When it arrived it there was no way to make it fit. The pearls and crystals are beautiful. I wish it could have worked. They do not offer returns, only exchanges. In light of the the lack of any padding on the back, I have decided to just call it a loss.

October 17, 2021
Equiture logo

Reply from Equiture

Hi Joan,

I’m sorry you were disappointed in your order. When you emailed me asking about browband loop sizes I advised that we had two different sizes 1.5” or 2.5”, you ordered your browband with 1.5” loops. On your email when you said it didn’t fit, I advised to exchange for the bigger size loops.

Browbands are all handmade to order so we do not offer returns but as a gesture of good will we do offer exchanges, this is made clear both in our returns policy and also on each product page. Our standard browbands are backed with English leather, if you had wanted something more padded then I would have advised our inset browbands which are extra padded.

I hope this helps clear any confusion, you are still welcome to exchange just drop me an email.

Thanks,

Bethany Cornelius

Rated 5 out of 5 stars

Superb Quality

Stunning, well made, superb quality items.
Customer Service second to none - will definately be a repeat customer.

September 10, 2021
Rated 5 out of 5 stars

Love our new browband

Love our new browband. It is so sparkly especially when the sun hits the crystals. It makes us feel like a million dollar. I fear I may become addicted!

September 4, 2021
Rated 5 out of 5 stars

Good service

Good service, and always getting compliments on my browband at shows

August 22, 2021
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