The whole process was explained to me in terms that I understood. The staff who I spoke with me were exceedingly personable and very patient as I have secondary progressive multiple sclerosis which... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Rachel was professional, friendly and knowledgeable. She took time to listen to me and explained the process throughly. I am glad I chose this company for the advice I needed and would definitel... See more
Company replied
Equilaw Have kept me updated at every step. Equilaw Explained the procedure simply and answered all my questions adequately. They answered my questions adequately and made sure I understood. I was ama... See more
Company replied
A brilliant call with advisor Rob to book an appointment to discuss equatity release. Rob explained things in a straight forward way.
Company replied
Company details
About Equity Release Advice
Written by the company
Equity Release Advice is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.
Regulatory DisclosuresContact info
Lead Tech, Pool Business Park, Pool Road, Pool in Wharfedale, LS21 1FD, Leeds, United Kingdom
- 0800 008 6257
- enquiries@equityreleaseadvice.co.uk
- equityreleaseadvice.co.uk
It was good to get such a quick reply…
It was good to get such a quick reply from a friendly voice, offering a phone interview so soon.
April 8, 2026
Put in with 4 pillars mortgages
Put us touch in with 4 pillars mortgages and Jo has been very helpful
April 2, 2026
Positive Experience
Dom was very helpful and pleasant to deal with and made us feel confident that we were following the right path with our enquiries. He was polite and thorough and called back when we agreed.
I did miss a few calls, so had a voicemail been left so that I could give times I could speak, I would have given 5 stars.
April 1, 2026
Reply from Equity Release Advice
Hi Sharon,
Thank you for your thoughtful feedback.
We’re pleased to hear Dom was helpful, polite and thorough, and that you felt confident throughout the process. We also appreciate your note regarding voicemail and will take this on board as part of our ongoing improvement.
Best wishes,
The Equity Release Advice Team
Very helpful and informative
March 19, 2026
Reply from Equity Release Advice
Hi Sheridan,
We’re grateful for your feedback. It’s great to know that the call was helpful and informative. Delivering clear and approachable guidance on the first call is always our priority, and it reflects how we aim to connect customers with the right financial specialist.
All the best,
The Equity Release Advice Team
Professional and knowledgeable
Very friendly, professional and knowledgeable. Thank you for putting me in touch with an advicer
March 17, 2026
Reply from Equity Release Advice
Hi Anthony,
Thank you for your kind words. We’re delighted that the call was friendly, professional, and helpful. Ensuring that our customers feel supported and confident during the first interaction is what we aim for when connecting them to the right financial specialist.
Best regards,
The Equity Release Advice Team
Very professional and knowledgeable
Very professional and knowledgeable. Polite and engaging.
March 16, 2026
Reply from Equity Release Advice
Hi Robert,
We appreciate you taking the time to leave a review. It’s wonderful to hear that the call was professional, knowledgeable, and engaging. Providing clear and useful guidance at the first point of contact is our goal, and it’s part of how we help clients reach the right financial specialist.
Warm regards,
The Equity Release Advice Team
A great equity release company!
I found Zain to be very good at his job and he is trying to help me!
March 13, 2026
Reply from Equity Release Advice
Hi Rob,
Thank you for your feedback. We’re pleased to hear that Zain was able to provide helpful support and guidance. Ensuring a friendly, professional, and effective experience on the first call is something we always aim for, as this helps us connect customers to the right financial specialist.
With thanks,
The Equity Release Advice Team
Guided me through the questions…
Guided me through the questions required to get to the right service with ease and made my phone call today stress free and pleasant.
March 12, 2026
Reply from Equity Release Advice
Hi Amanda,
We’re grateful for your review. It’s fantastic to hear that the call helped guide you through the questions with ease and made the experience stress-free. Providing clear and supportive guidance during the initial call is always our aim, and it’s exactly the kind of experience we strive to provide when connecting clients to the right financial specialist.
Best wishes,
The Equity Release Advice Team
Reply from Equity Release Advice
Good evening,
Thank you for your kind comments. We're pleased to hear you found our team approachable and friendly throughout your experience.
Our role is to help connect people with regulated financial advisers efficiently and professionally.
Best wishes,
The Equity Release Advice Team
Helpful &informative
March 6, 2026
Reply from Equity Release Advice
Good evening,
We really appreciate your feedback. It’s great to know you found our team helpful and informative during the process.
We aim to make introductions to financial advisers as straightforward and clear as possible.
Kind regards,
The Equity Release Advice Team
Very helpful kept us up to date with…
Very helpful kept us up to date with everything we needed to know
March 5, 2026
Reply from Equity Release Advice
Hi Maria,
Thank you for sharing your experience. We're delighted to hear that you were kept informed and that the process ran smoothly for you.
Our focus is on providing a simple and seamless connection to regulated financial advisers.
Many thanks,
The Equity Release Advice Team
A very helpful and friendly lady who…
A very helpful and friendly lady who was very reassuring
March 5, 2026
Reply from Equity Release Advice
Hi Jane,
We’re glad to hear that you found our team friendly and reassuring throughout your interaction.
Our aim is to provide a professional and approachable service while helping connect people with regulated advisers.
Warm regards,
The Equity Release Advice Team
Jan was extremely thorough with giving…
Jan was extremely thorough with giving information and asking questions about us. Would recommend her.
March 3, 2026
Reply from Equity Release Advice
Hi Meg,
Thank you for your positive feedback. We're pleased to hear that Jan was thorough in communicating with you and made the process straightforward.
Our role is to connect people with experienced advisers like Jan and ensure the introduction process is simple and efficient.
All the best,
The Equity Release Advice Team
Very prompt at getting in contact and…
Very prompt at getting in contact and then putting me in touch and setting up with a financial advisor who has lots of experience in this area. Very satisfied thank you 😊
March 3, 2026
Reply from Equity Release Advice
Hi Jane,
We appreciate you taking the time to leave such detailed feedback. It’s great to hear that you were contacted promptly and that we could connect you with an experienced financial adviser.
Making the introduction process smooth and efficient is exactly what we aim to do.
Kind regards,
The Equity Release Advice Team
Vicky was very helpful.
Vicky was very polite, straightforward, knowledgable and very helpful.
March 2, 2026
Reply from Equity Release Advice
Hi David,
Thank you for sharing your experience. We're pleased to hear that Vicky was polite, professional, and supportive throughout your interaction.
Our focus is on helping customers connect with regulated financial advisers quickly and efficiently.
Many thanks,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Phill,
We’re delighted you found our service friendly and professional. It’s important to us that every introduction we make feels clear and seamless.
Our role is to connect people with advisers who can discuss their circumstances directly.
Best regards,
The Equity Release Advice Team
Rachel was professional
Rachel was professional, friendly and knowledgeable.
She took time to listen to me and explained the process throughly.
I am glad I chose this company for the advice I needed and would definitely recommend their services regarding equality release.
March 2, 2026
Reply from Equity Release Advice
Hi Abi,
Thank you for taking the time to leave your comments. We're glad you felt listened to and supported throughout the process.
We aim to make introductions to financial advisers straightforward so that customers can access the specialist help they need.
Warm regards,
The Equity Release Advice Team
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