ER Appliance Repair, LLC  Reviews 

79
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I’ve been using this Appliance repairman on my rental and my own home for the last few years and it has been an amazing experience. He always shows up when he says he will. He’s easy to get a hold o... See more

Rated 1 out of 5 stars

Booked an appt for 8 AM last Monday. At 8:30, I texted to see when Vinny was coming. He texted back that unfortunately he couldn't come 'til 10 or 11. So he never told us that he wasn't going to ma... See more

Rated 5 out of 5 stars

Vinny with ER Appliance is a keeper! As a property manager I have come to trust Vinny with all my appliance repairs. He is very organized, dependable and knows his stuff! He has also gone the extra mi... See more

Rated 5 out of 5 stars

Vinny came to our home for a very fair fee to diagnose our washer/dryer. Gave us a quote whilst he was here and the next day bright all the parts for repair. He was very thorough and tidy. He arrived... See more

Company details

  1. Appliance Repair Service

Written by the company

Looking for reliable appliance repair in Pinellas County? Look no further than our expert technicians at ER Appliance Repair! We specialize in refrigerator repair and offer convenient appliance repair near you. With years of experience and affordable pricing, we're your go-to source for all your appliance repair needs. Contact us today to schedule your appointment and get your appliances up and running again in no time!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

79 reviews

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4.4

All reviews

(79)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

THE WORST APPLIANCE COMPANY

UNFORTUNATELY THIS IS THE COMPANY THAT MY WARRANTY COMPANY SENT OUT TO REPAIR MY 2 APPLIANCES. ER APPLIANCE REPAIR LLC IS THE ABSOLUTE WORST COMPANY THAT I HAVE EVER HAD THE MISFORTUNE TO USE. THEIR TECHNICIAN AHMAD LUQMAN, COMPLETELY MISDIAGNOSED MY DISHWASHER AND WASHING MACHINE. INITIALLY MY WARRANTY COMPANY DENIED MY CLAIM DUE TO THE LOUSY REPORT WRITTEN BY THEIR COMPANY. THEIR TECHNICIAN WAS UNEDUCATED AND UNPROFESSIONAL. ABSOLUTELY NO UNDERSTANDING OF MY FIVE YEAR OLD APPLIANCES. THE DIAGNOSIS WAS SO BAD, THAT A MANAGER FROM FAHW CALLED ME. HE SAID THAT THE REPORT DIDN'T MAKE SENSE. LONG STORY SHORT, I HAD MY APPLIANCES REPAIRED BY AN EXPERIENCED COMPANY. DON'T EVER USE THIS COMPANY IF YOU WANT IF YOU WANT YOUR APPLIANCES REPAIRED.

May 21, 2023
Unprompted review
ER Appliance Repair, LLC  logo

Reply from ER Appliance Repair, LLC

Mrs. Harris,

We hope this message finds you well. We recently came across your review regarding your experince with ER Appliance, LLC, and we would like to sincerely apologize for the inconvenience caused. However, we would like to clarify that our company, ER APPLIANCE REPAIR, LLC is not associated with the incident you described in your review.

After thoroughly investigating the matter, we have determined that the employee mentioned in your review does not work for ER Appliance Repair, LLC. It seems there may have been a mix-ip or confusion regarding the company you wew dealing with. We regret any confusion caused, but we kindly request you to consider removing your review as it does NOT PERTAIN to our business.

We understand the importance of customer feedback and appreciate your willingness to share your experience. However, we kindly ask that you redirect your feedback to the appropriate channels for ER APPLIANCE, LLC. This will ensure that your concerns reach the correct company and can be addressed accordingly.

At ER Appliance Repair, LLC, we strive to provide exceptional service to our customers, and we deeply regret any negative experience you may have ha. Our team is commited to resolving any issues proptly and efficiently, and we value the opportunity to make it right.

Once again, we apologize for any confusion caused and would greatly appreciate if you could remove your review, as it is not reflective of the services provided by ER Appliance Repair, LLC. If you have any further questions please do not hesitate to reach out to us directly so we can assist you appropriatly.

Thank you for your understanding and cooperation.

Best Regards,

Vinny Rosado
Owner
ER APPLIANCE REPAIR, LLC

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