I order a Bluetooth ergonomic keyboard…
Update (19.12.25): They added a note to the warranty that my keyboard had a noise from the beginning in case I want to fix it. They were super nice all along. I honestly would buy it again even with the hiccup of the wrong keyboard. I highly recommend them, their customer support is 10/10, you just need a bit more patience, since it is a European company their working hours are different.
Update (15.12.25): I got the Bluetooth keyboard delivered. It works fine, but it has a sound like plastic moving inside, but I am almost positive that was the fault of the delivery service so it is okay.
The refund is taking a bit longer, but they offer the option to pay after with the invoice, which is super nice.
Update(24.11.25): They answer me and they were very nice about the mistake, I hope I can get an exchange, but they offer inmediate refund which is nice. I will update my review if I get the exchange or the money back.
Original post (19.11.25): I ordered a Bluetooth ergonomic keyboard but they send me a one with a cable. In the picture it said it had Bluetooth but the one I got didn't have Bluetooth and it only work with a cable.
I tried to contact them to get a refund or a exchange but no answer.
Reply from Ergo2Work
Thank you for your detailed review and for your patience. Our apologies for the incorrect delivery initially. We’re glad to hear that everything was resolved to your satisfaction and that you had a positive experience with our service.
If you have any questions in the future, we’ll be happy to help.
Kind regards,
Team Ergo2Work
