ERIBÉ Knitwear Reviews 324

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, beautiful designs, and comfortable feel, often describing them as timeless and heirloom pieces. Many consumers appreciate the wide selection of styles, colors, and the overall craftsmanship of the knitwear. The ordering process is frequently highlighted as simple and the delivery service as remarkably fast, with many items arriving within days, even for international shipments. However, some customers also noted issues with product descriptions, specifically regarding material composition, with a few instances where items advertised as merino wool were labeled as lambswool upon arrival. There were also occasional concerns about the finishing of some garments, such as stitching quality and potential scorch marks, and a few people mentioned that the shape of their jumpers did not hold up over time.

What people talk about most

Product

People report positive experiences with product, praising the amazing designs, colors, and yarn quality, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the unbelievable quality, amazing... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speedy and fast... See more

Order

Consumers find the ordering experience to be positive. Many reviewers praise the simplicity of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly... See more

Company replied

Rated 5 out of 5 stars

This company creates eye catching sweaters that are great additions to your winter wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtfu... See more

Company replied

Rated 5 out of 5 stars

The speed of delivery was fantastic - got my gorgeous new jumper within 48 hours of ordering.. and it's so lovely. The yarn is really soft and doesn't itch at all. The design is a bit quirky, which I... See more

Company replied

Rated 5 out of 5 stars

Having been to the shop and interacted with the staff, I can say that customer service is a priority for them. They are very helpful, and friendly. I recently treated myself to a new to-me sweater. It... See more

Company replied


Company details

  1. Knitwear Manufacturer

Written by the company

ERIBÉ Knitwear is an award-winning knitwear design house and manufacturer based in Melrose, Scotland. Established in 1986, we started out as a cottage industry and have since gone global with our innovative spins on traditional Scottish Fairisle knitwear. We love sustainability and champion natural yarns, quality craftsmanship, and eco-conscious living. Like a wonderful extended family, ERIBÉ is all about the people involved — our design and sales team, our hand-knitters, mills, suppliers, agents, buyers, and you, our brilliant customers. We value every single person involved in our story and love hearing from our customers — you’ve helped us develop a diverse range of knitwear suited to all body shapes, skin tones and cultures. Discover knitwear you’ll love right here!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

324 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Lovely soft bright cardigan

Lovely soft bright cardigan. Perfect for spring and cool summer days.

March 27, 2026
ERIBÉ Knitwear logo

Reply from ERIBÉ Knitwear

Thank you for your lovely review. We’re so pleased to hear you’re enjoying your cardigan and that it’s already found its place in your seasonal wardrobe!

Warm regards
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

The cardigan is lovely and the issue…

The cardigan is lovely and the issue with the broken button was resolved quickly.
Thank you

March 30, 2026
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Reply from ERIBÉ Knitwear

Thank you so much for your kind review and for taking the time to share your feedback. We’re delighted everything was sorted for you and truly appreciate your patience and support.

We hope you enjoy your cardigan and wear it with pleasure for many years to come.

Warm regards
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

Beautiful sweater delivered promptly.

Beautiful sweater delivered promptly.

March 30, 2026
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Reply from ERIBÉ Knitwear

Thank you for your lovely review. We are so pleased to hear your sweater arrived quickly and that you are enjoying it.

We hope it brings you plenty of wear and comfort.

Warm regards
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

Unbelievable quality and superb…

Unbelievable quality and superb customer ordering experience. Speedy delivery and well packaged what more could you ask for?
Thank you. Love Eribè knitwear❤️

March 26, 2026
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Reply from ERIBÉ Knitwear

Thank you so much for your kind words, it really means a lot to hear. We are delighted you are happy with both the knitwear and your experience with us.

We hope you enjoy wearing your piece for many seasons to come.

Warm regards
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

Ive bought it as a gift and have not…

Ive bought it as a gift and have not seen it yet as posted it to my sisters. So cant do a review yet
Present finely opened and my sister loves it.
Grest quality, fit and colour is perfect

February 25, 2026
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Reply from ERIBÉ Knitwear

Thank you for your review. As the item was sent directly to your sister as a gift, we completely understand that you may not have had the opportunity to see it yet.

We do hope your sister loves her ERIBÉ knitwear when it arrives. If you do get the chance to see it later on, you are always welcome to update your review. Should either of you have any questions or need any assistance, we would be very happy to help.

Warm regards,
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

I have 2 Eribe traditional fair isles…

I have 2 Eribe traditional fair isles already, one a short cardy and the other a short sweater. A new colorway in the short cardigan was so gorgeous I could not resist. These are timeless and possibly heirloom knits. Amazing designs, colors and yarn quality!

March 2, 2026
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Reply from ERIBÉ Knitwear

Thank you for your lovely review. We are so pleased to hear that you already have a couple of ERIBÉ fairisle pieces in your wardrobe and that another colourway caught your eye.

It is wonderful to know that you appreciate the design, colour and yarn quality. We always hope our knitwear will be worn and enjoyed for many years, so hearing them described as timeless and even heirloom pieces truly means a lot.

Thank you again for your continued support of ERIBÉ.

Warm regards,
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

Lovely jumper

Lovely jumper, beautiful colours and very soft. Fabulous birthday gift.

February 26, 2026
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Reply from ERIBÉ Knitwear

Thank you for your lovely review. We are delighted to hear that you found the jumper soft with beautiful colours, and that it made a fabulous birthday gift.

We hope it will be enjoyed and worn for many years to come. Thank you for choosing ERIBÉ.

Warm regards,
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

What a JOY your Knitwear is…

Arrived so quickly and what a JOY your jumpers are to wear the sun is shining today but when its not just pop on an Eribe Jumper and it brings you joy

February 16, 2026
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Reply from ERIBÉ Knitwear

Thank you so much for your lovely review.

We’re delighted to hear your jumper arrived quickly and that you’re enjoying wearing it. It’s wonderful to know it brings a bit of joy on those cooler days – that’s exactly what we hope our knitwear does.

Warm regards
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

There was a mix up with a discount code…

There was a mix up with a discount code to which Eribe responded very well.
First time I’ve bought from them so not familiar with sizing and true colours. Have sent one back and ordered 3 more to decide. Returns easy.

February 23, 2026
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Reply from ERIBÉ Knitwear

Thank you for your review. We’re really glad we were able to help resolve the discount code mix-up quickly, and that your first experience ordering with us has been a positive one overall. It’s great to hear the returns process was straightforward for you as well.

Sizing and colours can sometimes take a little getting used to when trying a new brand, so ordering a few styles to compare is a great way to find the right fit. We hope one of the new pieces is the perfect match for you, and that it becomes the first of many ERIBÉ favourites.

Warm regards,
Team ERIBÉ Knitwear

Rated 2 out of 5 stars

Unfortunately the colour of the sweater…

Unfortunately the colour of the sweater wasn’t as bright to me as it appeared on the website. Also I didn’t appreciate how short it was . The quality was good but I was disappointed as I had to return the sweater. I have loved the other 3 Eribe sweaters I have purchased and was totally satisfied with them.

February 23, 2026
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Reply from ERIBÉ Knitwear

Thank you for your review. We’re really glad to hear you’ve loved your other ERIBÉ sweaters and truly appreciate your continued support.

We’re sorry this particular style didn’t meet your expectations. Colours can sometimes appear slightly different depending on screen settings and lighting, and our styles do vary in length depending on the design and fit. We always aim to show items as accurately as possible on our website, but we understand it can still feel different once you try it on at home.

It’s great to hear the quality was still what you expected, and we hope your next ERIBÉ piece is another favourite. If you ever have questions about fit, length, or colour before ordering, our team is always happy to help.

Warm regards
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

Exceptional quality and design

Exceptional quality and design, fast delivery.

January 29, 2026
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Reply from ERIBÉ Knitwear

We’re delighted to hear you loved the quality and design, and that your order arrived quickly. It’s always great to know our knitwear — and our service — hit the mark.

Thanks again for choosing ERIBÉ. We hope you enjoy wearing your piece for many years to come.

Warm regards
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

Purchase of an Eribe garment

Website easy to use. I was kept well informed on progress of my order. Delivery on time as stated. My jumper was everything I wanted it to be and as I’d seen it on the website

January 26, 2026
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Reply from ERIBÉ Knitwear

We’re really pleased to hear you found the website easy to use and felt well informed throughout your order — smooth journeys only, as it should be. And we’re especially glad your jumper lived up to expectations and matched what you saw online. That’s the dream.

Thanks again for choosing ERIBÉ and for your kind words. We hope it keeps you cosy for many seasons to come.

Warm regards
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

This company creates eye catching…

This company creates eye catching sweaters that are great additions to your winter
wardrobe. . Striking patterns in many styles to choose from. Best of all was contacting Brooke who was thoughtful and knowlegable about the products I was interested in purchasing. Love my sweaters. Love my experience.

December 29, 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your wonderful review! We’re delighted to hear you’re loving your new sweaters — the striking patterns and quality pieces really do make winter wardrobes shine.

It’s also fantastic to hear that your experience with our team was so positive 😊 Your support and feedback mean the world to us, and we hope your sweaters bring you lots of joy this season and beyond.

Warm regards
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

Very cute beret hat

Very cute beret hat! Bought 2 for my daughters for Christmas and decided to treat myself as well! Beautiful design, quality and it is so light yet so warm, perfect.

December 29, 2025
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Reply from ERIBÉ Knitwear

Thank you so much for such a lovely review — we’re delighted to hear it was a hit all round. Buying two for your daughters and treating yourself feels like exactly the right energy.

We’re so pleased you love the design and quality, and that it surprised you with how light yet warm it is — that balance is something we care a lot about. We hope they’re all being well worn and very well loved.

Thanks again for taking the time to share this. It really does mean a lot to us.

Warm regards,
Team ERIBÉ Knitwear

Rated 5 out of 5 stars

First time ordering from this company

First time ordering from this company. Have yet to wear purchased items but the service and speed of delivery was excellent. Will purchase again and recommend.

December 29, 2025
ERIBÉ Knitwear logo

Reply from ERIBÉ Knitwear

Thank you so much for your kind words! We’re thrilled to hear that your first experience with us was a positive one. We can’t wait for you to enjoy your items, and we look forward to welcoming you back soon!

Warm regards,
The ERIBÉ Team

Rated 5 out of 5 stars

Excellent knitwear

Excellent knitwear. Beautiful colours, very well made

June 27, 2025
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Reply from ERIBÉ Knitwear

Thank you so much for your kind review — we’re really glad you’re pleased with the knitwear.

Warm regards,
The ERIBÉ Team

Rated 5 out of 5 stars

Beautiful pattern with lovely colours

Beautiful pattern with lovely colours. I’ve had so many compliments.
It feels very comfortable to wear

November 25, 2025
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Reply from ERIBÉ Knitwear

Thank you for your review! It’s wonderful to hear you’re getting so many compliments, and that it feels as comfortable as it looks.

Warm regards,
The ERIBÉ Team

Rated 5 out of 5 stars

Wonderful knitwear which is as…

Wonderful knitwear which is as beautiful as it is warm.

November 25, 2025
ERIBÉ Knitwear logo

Reply from ERIBÉ Knitwear

Thank you so much! We’re delighted to hear you’re enjoying the warmth and beauty of your knitwear.

Warm regards,
The ERIBÉ Team

Rated 3 out of 5 stars

Packaging underwhelming.

Bought as a present for my daughter. Lovely jumper but the way it is packaged for a premium product leaves a lot to be desired. No thank you or care instruction in package. Wrapped in a plastic bag.
Seeing it on Instagram would have you believe it would come beautifully wrapped but this is not the case.

December 5, 2025
Unprompted review
ERIBÉ Knitwear logo

Reply from ERIBÉ Knitwear

Thank you so much for your feedback. We’re thrilled to hear your daughter loves her jumper! We really appreciate your thoughts on the packaging, while we don’t currently include branded boxes or additional touches, your comments have been noted as we continue to explore ways to improve the unboxing experience in the future.

We hope she enjoys wearing it, and thank you again for sharing your thoughts with us.

Warm regards,
The ERIBÉ Team

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