I purchased a bundle program for a family member's b-day gift. The gift needed to be a surprise so I ordered the bundle package in my name until the big day. When the time arrived, Julia assisted me... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Erin Julia was so helpful in quickly reassigning my course transfer. She made the process smooth, easy, and stress-free. Really appreciate her fast and professional support!
I love the way Erinn V takes me through each room and is very detailed on how and why she designs her own and her clients homes the way she does. Being creative and engaging with her down to earth per... See more
I purchased the "Furniture Color Palette Toolkit" which was described as an "e-book" and valued at $27, all you get are two videos (1:37 and 3:51 long), a 13 page pdf document (of which three page... See more
Exceptional Customer Care
I purchased a bundle program for a family member's b-day gift. The gift needed to be a surprise so I ordered the bundle package in my name until the big day. When the time arrived, Julia assisted me with an account transition and handled everything in about 1 minute. Great customer care and efficient expert assistance.
Great Support with Course Transfer - Tech Support from Julia
Erin Julia was so helpful in quickly reassigning my course transfer. She made the process smooth, easy, and stress-free. Really appreciate her fast and professional support!
Exactly what I needed!
I am enjoying all of these courses, as they were exactly what I was looking for. We're doing a DIY complete home renovation, and unfortunately, I never went through my HGTV phase, so I needed to start from the basics. There are numerous great pro tips embedded throughout the lessons, and Erinn does an incredible job of teaching. The customer service is top-notch as well—responsive, and they went above and beyond to help.
Excellent
I had an excellent experience with this company’s customer service team. From start to finish, they were professional, responsive, and genuinely helpful.
Erinn's seminar and masterclass handbook its very helpful
Erinn's seminar its very helpful, giving clear design tips.
I bought the masterclass handbook which as I am going through it, I get more and more tips about transforming a dead space into a space with a character! I recommend this to even professionals as myself for more inspiration!!
Excellent course on design and customer service
The kitchen design course was excellent! And the support team provided excellent service. They quickly resolved an issue I had with the payment for another course.
Lucila.
Montevideo/Uruguay
South América
Awesome Awesome Awesome!!!
Awesome Awesome Awesome!!!
I truly grateful for the support. I messed up several times with my login info. They responded timely and assisted me with making sure issue was resolved.
Larry
Incredible value! Worth the investment!
Erinn’s courses are fantastic! I knew what I wanted for my lower level remodel but I didn’t know how to achieve it and doubted I could do it myself. Her courses provide a confidence building step-by-step process along with valuable tips on how to work with your contractor. The value she provides is fantastic. So worth the money. 5 stars!
I had questions regarding a few training courses
I had questions regarding a few programs that I purchased from Erin Design. I wasn’t able to find them in my account. I received a response from Julia almost immediately. I had also purchased an Interior Design training that was not in my account and I’d forgotten about. She solved the issue quickly!
I highly recommend this Design Team!
Prompt and responsive support
The company was immediately responsive to an error that occurred at the time I registered. The special code to reduce the cost by $100 did go through and after I notified them of this I was promptly refunded the money. Excellent support.
Not Worth It
I purchased the "Furniture Color Palette Toolkit" which was described as an "e-book" and valued at $27, all you get are two videos (1:37 and 3:51 long), a 13 page pdf document (of which three pages are the cover, an introduction and the back page) and a two-page word document with links to retail sites.
The other 10 pages of "content" in this "book" are just pictures.
I've emailed them to ask if that is all the material and their reply was generic instructions on how to access the course content.
The recipe of Design
I love the way Erinn V takes me through each room and is very detailed on how and why she designs her own and her clients homes the way she does. Being creative and engaging with her down to earth personality makes it easy and fun to learn from her. I’m almost halfway through the 14 courses of her design course. I’m an aspiring Interior Decorator and I would recommend this book and these courses to anyone interested in learning more about interior design from a professionals perspective. Thanks Erinn V from Heidi in Minnesota.
There was several emails between Julia…
There was several emails between Julia and myself regarding an issue that needed looking into. Julia was always very professional and courteous in her communication to me. I am relieved that she sorted out the issue quickly and satisfactorily. Great representative of the company.
Ann Wallace
Ordering and access was simple and quick.
Ordering process was simple and access to content was quick. Product content was as stated in the descriptions. If you are looking for this specific content, then this is the place to find it.
Supportteam is very responsive
Supportteam is very responsive, friendly and helpful. Thanks Julia!
Wonderful courses and great customer…
Wonderful courses and great customer service. The courses are the perfect start to anyone looking at re-doing their interiors. Easy to understand and pratical examples.
Great customer service
Great customer service! I forgot to put a discount code at check out and sent a message request for refund. in 2 hours someone replied and refund is done! Brilliant!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








