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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often highlighting their effectiveness and the positive impact on their skin, with many being long-term users. The ordering process is frequently described as easy, and the delivery service is generally fast and reliable, with items arriving well-packaged. However, some customers expressed dissatisfaction with the size of certain products, particularly the soaps and creams, finding them smaller than expected or previously. A few other people also felt that the product colors, such as the "shake it" foundation, were not true to their descriptions. There were also occasional mentions of delayed deliveries, especially for orders routed through specific locations.

What people talk about most

Product

People report positive experiences with product. Many customers praise the effectiveness of the products,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the products, noting significant... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the promptness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Erno Laszlo skin care since 1979. As an undergraduate, I bought my first regimen at Saks with funds from my income tax return. I’ve never looked back. I love the products and the re... See more

Rated 5 out of 5 stars

Whenever I order ( refills always as I’ve followed the Laszlo regime for 50 + years) , it comes well packaged and promptly. No fuss no unnecessary back and forth. Actually prefer ordering on line vs g... See more

Rated 5 out of 5 stars

I have used Erno Laszlo since my early 20s (I’m now 70.). I particularly love the active phylitel cream,(affectionatly known as “crisco”)as does my mother. I will always use this wonderful treatment.... See more

Rated 5 out of 5 stars

I have been using Laszo since 1975. I can't recall an incident which another brand of soap touched my face. There has been a number of incidents where people did not believe me when I told them my... See more


Company details

  1. Health and Beauty Shop

Written by the company

Clean Science Luxury Skincare That Works. Erno Laszlo has promoted the importance of Clean Science through the bespoke skincare rituals he prescribed over the years to celebrity clients.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

255 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have been using Laszo since 1975

I have been using Laszo since 1975. I can't recall an incident which another brand of soap touched my face. There has been a number of incidents where people did not believe me when I told them my age (I once had to show some people my drivers license). It works.

I am only sorry to see it is rarely available in department stores in my area.

October 23, 2025
Rated 4 out of 5 stars

Give us Free Shipping on All Products

Received my well-packaged Laszlo quickly.
I do think you need to consider free shipping on all products since they're rather expensive for many of us. I've been using Laszlo products since 1980 [remember the clocks!], have watched the changes, and have still been a loyal customer. A little help with shipping would be welcomed by many of us.

October 27, 2025
Rated 5 out of 5 stars

Best skin care

I’ve been an Erno Laszlo girl for 50 years! Love the ease of ordering through the web site. Great products that never disappoint.

October 23, 2025
Rated 5 out of 5 stars

Love the occasional special promotions!

Ordering is so easy. Love the occasional special promotions! Items are packed well. And I love that you offer a sample that I get to choose. Recently someone told me I have beautiful skin… so Thank You Erno Laszlo!!!!!

October 23, 2025
Rated 5 out of 5 stars

40+ years of using the fantastic products!

I'm 78 and I've been using Erno Laszlo skin care routine since my early 30's. I get many compliments on my skin. It is an amazing product and I highly recommend the cleansing routine followed by their wonderful day and night creams.

October 22, 2025
Rated 5 out of 5 stars

I’ve been using Erno Laszlo skin care…

I’ve been using Erno Laszlo skin care since 1979. As an undergraduate, I bought my first regimen at Saks with funds from my income tax return. I’ve never looked back. I love the products and the results of their use. The website does a fine job of introducing new products, offering promotions, and otherwise keeping me up to date.

October 21, 2025
Rated 3 out of 5 stars

Based on a Facebook promotional ad for…

Based on a Facebook promotional ad for Erno Laslo shake it, I decided to give the product another try. I used this product about 30 years ago and stopped because it was just too Matte. The Facebook promotional ad showed a “new and improved shake it “which left the model with a glowing Dewey finish. When the product reached me, it was once again just a flat matte and no Dewey finish. I spoke with a beauty advisor multiple times and finally she disclosed the truth about the product and the model had used additional products that are not sold by Erno Lazlo to get that Dewey finish. To me that’s bait and switch.
Now I will say that the skin care regime is fabulous, but my ultimate goal was to have the beautiful glowing and Dewey finish skin like the model that was advertising only “shake it “, not any other products.

October 21, 2025

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